Location
J.Hilburn Dallas Studio – Inwood Village
5350 W. Lovers Lane, Suite 122 (right next to Starbucks)
Dallas, TX 75209
You can call the Dallas Studio at 972.338.2210 or email the Dallas Studio Leadership Team at jh-studio@jhilburn.com.
Starting Tuesday 5/12 the Studio will be open with limited hours Tuesday-Saturday | 10:00AM-5:00PM | The Studio is closed Sunday and Monday.
Post COVID-19 the standard business hours Monday-Friday | 9:00AM-6:00PM | Saturday | 10:00AM-6PM | The Studio is closed on Sunday.
Yes – You will need Dallas Studio Leadership approval first before you can book an appointment with your Client outside of normal business hours. We may or may not be able to accommodate.
Inwood Village is an open air shopping center with free parking in front and around the Studio. Parking is very accessible.
The Dallas Studio is managed by Robert Esparza, Adam Steggers and other home office employees.
The Locations page on your PURL lists information about the Dallas Studio
https://YOURFIRSTNAMEYOURLASTNAME.jhilburn.com/locations
Yes, the Studio is by Appointment only. You can book an Appointment in the Green Room by clicking “Dallas Studio” under the “Training and Resources” tab.
With limited staff the Dallas Studio must adhere to J.Hilburn’s operational guidelines based off Dallas Country’s business restrictions due to COVID-19.
Yes, you must include your Client’s name when booking an Appointment because we will need his name for tracking, greeting, COVID-19 precautions and post appointment follow-up.
No, currently do to occupancy restrictions from Dallas Country and our COVID-19 guidelines only clients are welcomed to their Appointments due to safety and health precautions. If you have any questions please reach out to the Studio directly.
No, at this time do to occupancy restrictions from Dallas Country and our COVID-19 guidelines only Clients (not groups) are welcomed to their Appointments due to safety and health precautions. If you have any questions please reach out to the Studio directly.
Yes, the Studio is available for Fittings and Deliveries as long as you pre-book the Appointment through the Green Room.
You must be present for your Client Appointments. If you cannot be present for your Appointment, you must coordinate with a local Stylist to hold the Appointment for you. If you do not know a local Stylist, please email jh-studio@jhilburn.com to see if a Studio Manager might be able to assist.
If another Stylist is facilitating your Appointment, we encourage you to work together to determine the best way to compensate the Stylist for this work.
You can easily cancel or reschedule your Appointment by clicking “Cancel/Reschedule” in the Appointment confirmation email you received. If you no longer have that email, you can email jh-studio@jhilburn.com to inform the Studio Manager that you need to change your Appointment.
Yes, you are encouraged to bring your own sales tools to each appointment in the Studio due to COVID-19 guidelines for health and safety.
No. Studio sales tools must stay in the Studio and cannot be removed from the Studio for any reason.
No. The Studio is not able to receive packages even if you are having a delivery Appointment in the Studio. This is due to COVID-19 health and safety guidelines.
The Studio is stocked with a variety of Essentials & Limited Edition product. Since it is a Studio, and not a full retail store, there will only be a curated assortment of product (not the entire breadth) merchandised based on DFW Client purchasing behavior.
We do not recommend using products merchandised in the Studio as fit samples. These products may have been altered for photoshoots or for mannequins and are not to be used for fit. We also do not recommend due to COVID-19 health and safety guidelines.
We have try-on sportscoats and try-on trousers available to use. We do not have try-on garments for casual bottoms, knits, or outerwear.
Try-on sportscoats are available in European, Tailored, and Classic fits. The size, length, and fit are monogrammed on the sleeve of each jacket. For example, 40RT = Size 40, Regular Length, Tailored Fit.
Try-on trousers are available in European and Euro Slim fits. The size and fit are monogrammed below the waistband.
We always recommend utilizing TAPE first and going through the normal measuring process in Green Room. The try-on garments are meant to be reassurance for your measurements, not to replace the need to measure.
The Showroom is re-merchandised with each major product launch (Essentials + Limited Edition).
No. Product and try-on garments cannot leave the Studio for any reason.
No. Currently, the Dallas Studio is not available for private events.
The Home Office team will host events for Clients each season. These events will be open to all Stylists and their Clients. The Marketing Team will communicate in advance of these events and share assets for you to send to Clients. The Marketing Team will also invite your Clients on your behalf. Events are currently postponed due to COVID-19 health and safety guidelines.
The Home Office team will host “Becoming a Stylist” meetings quarterly. These events will be open to all Stylists and their Potentials. The Marketing Team will communicate in advance of these events and share assets for you to send to Potentials. Events for potential Stylists are currently postponed due to COVID-19 health and safety guidelines.