At J.Hilburn we embrace technology as part of the stylist tool box. With that in mind we created J.Hilburn Virtually measured, our proprietary App which digitally scans your client from the comfort of his home using his cell phone.
Table of Contents
Why Scan?
The Virtually Measuring App is one of the three measuring methods we have at J.hilburn along with T.A.P.E 2.0 and manual measuring. Which measurement method is best depends on many factors.
The VMA is a great tool to use with remote Client’s. Utilize it together with T.A.P.E. 2.0 to get the most accurate measurements at a distance
Use the VMA to update measurements for an existing client. When reviewing the scan you can chose which measurements to update and which to leave the same.
Use the VMA to update measurements for an existing client. When reviewing the scan you can chose which measurements to update and which to leave as is.
Connecting Your Client to the App
Any J.Hilburn client can use the app to scan himself. Utilize the app to measure a new client or confirm measurements for an existing Client
Send your client the app thru his Green Room Homepage using the Share Measuring App button.
You will be prompted to share by email or text message. View Email Here The Text message option will text your Client a link to download the app.
Troubleshooting Client Challenges with the VMA
This error is most likely occurring because your client has not utilized the Activation Email. After verifying his email in the sign up process, the client must exit the app and open his inbox to find the J.Hilburn activation email. Once clicking “Activate” within the email he will be redirected to the app and prompted to enter his password. After entering his password, he is ready to begin the scan process.
This error is most likely occurring because your client has not utilized the Activation Email. After verifying his email in the sign up process, the client must exit the app and open his inbox to find the J.Hilburn activation email. Once clicking “Activate” within the email he will be redirected to the app and prompted to enter his password. After entering his password, he is ready to begin the scan process.
Confirm that your Client is using the same email for the VMA as he is using for his Green Room. Sharing the app thru Green Room auto-populates the correct email in the app for him. However it is still possible for you Client to change his email within the app causing a mismatch with Green room preventing the scan from importing.
Most likely your client is attempting to “Log In” instead of “Sign up”. Remind him that his J.Hilburn.com account is different from his Virtual Measuring App account and that he will need to create a new account for the app.
Scanned Measurements
You can view your Client’s scanned measurements by clicking EDIT next to his core measurements on his measurement and fit page. There will be a Load Virtual Scan button on his core measurement page. After clicking the button his scan measurements will be shown in yellow.
To update your Client’s core measurements with the scan measurements, utilize the toggles to update each exisiting measurement point where needed. Click Save at the bottom of the screen to save any changes you have made.
Once you client has scanned, his new scan will pop up on your Green room hompage in the VMA widget.