Tag: checklist

1. Log in to the Greenroom and find your Client’s profile.
2. At the top right, you will see the following icon which will bring you to your Client’s personal URL on J.Hilburn.com to start the shopping process:

Since you’ve created an account through the Green Room for your Client, you’ll need to send him a link to “reset” his password to become Active

1. Complete the steps above under “Logging in as your Client on .com”
2. Click on the icon in top right corner of .com, then click 
3. Click “Forgot Your Password?” so that the Client will be emailed a password reset email to the email address that you used when creating his Green Room account.
4. Once the Client creates or resets his password, he will then become Active, which links his J.Hilburn.com and Green Room account.

Key Looks can be found under Shop on the J.Hilburn.com home page

If a Client likes a Key Look, you can click on the image, which will take you to a new window with a breakdown of each outfit.

From here, you can shop all items in the outfit by clicking on each to customize and add to your Client’s Cart.

If an item is customized with styling options, make sure to add to your Client’s Cart so that all styling and personalization options will be saved. Adding an item as a Favorite will not save any styling or personalization options. 

If your digital appointment is with a new Client, make sure he has gone through TAPE so that he has Product Profiles and so that you can style and personalize each item.

Note: You can do this with existing Client’s closets or with a fake Client ID to practice by making a fake account in your Green Room with a fake email address

To view styling and personalization options for each product category, go to Style Guides from the J.Hilburn home page.

Each page is interactive, so you can select each styling or personalization component to view the available options.

• Put together a sportcoat and shirt combination and add it to the Client’s closet.
• Put together a sportcoat and shirt and select the styling options. Add it to the Client’s basket and “send to Stylist”.
• Find the full list of styling options for each product category.
• Open multiple products in different tabs on your web browser and practice navigating between multiple tabs.
• Practice navigating between different product categories.
• Practice virtual appointments with a member of your team or with someone in your household.
• Send a Style Board with product suggestions to your Clients.
• Add a few items to your Client’s closet.
• Create fake Client Profiles by using a fake email address. (Stylist Care/Fit Advice can help you delete these accounts afterward.)
• Practice going through TAPE virtually.
• Practice with Stylist Care and Fit Advice! We are here to help answer any questions and to practice with you. The more you practice, the more confident you will become with virtual appointments.