Looking to have a Client’s order altered by a tailor?
A few things to keep in mind:
1. We are able to reimburse up to our maximum amount per product category (shown below) with a valid receipt within 90 days of the ship date.
2. If you think that an item in your Client’s order may have been produced incorrectly, please reach out to Fit Advice before altering. We will not be able to to reimburse for alterations above our maximums unless confirmed as being produced incorrectly by Fit Advice.
3. Each Client has a Maximum Total Reimbursement amount per clothing category, per Client Lifetime. Here are the maximums:
- Shirt: $50
- Trouser: $75
- Jacket: $100
- Polo: $50
- Casual Bottom: $75
- Outerwear: $100
- Denim: $20 per item
Below is a list of alterations that we can match at the factory on a future order. We highly encourage you to only alter within the below options in order to ensure that you can order an item that fits the same way on a future order.
Custom Sportcoats
- Waist/hip alteration of 1” or 2” total
- Lengthening or shortening the sleeves in 0.25” increments
- Neck roll reduced by 0.25”
- Shortening the Sportcoat length 1″
Custom Trousers & Casual Bottoms
- Increasing or decreasing the waist in 1” increments
- Increasing or decreasing the hip in 1” increments
- Hemming the outseam in increments of 0.5”
- Taper the knee-to-leg opening 1” or 2”
Custom Shirting
While we can replicate the majority of alterations, here is a list of adjustments we cannot offer at the factory level at this time:
- Adding a snap button to the collar
- Pocket placement other than our factory specification
- Monogram added at locally
Custom Outerwear
- Waist/hip alteration of 1” or 2” total
- Lengthening or shortening the sleeves in 0.25” increments for Top and Car coats
Custom Knits
- Shortening the Length of the MTM
- Shortening the Sleeve Inseam within the range offered for the MTM chest size
RTW Denim
Because our denim is Ready-To-Wear, we are only able to reimburse for altering the hem.
We want to ensure that the changes you are making can be re-created for your Client’s future orders. Some Clients will require further alterations that we cannot offer at the factories. We strive to provide the best experience with clothing while maintaining our affordable price points. If you ever have any questions regarding alterations, please reach out to fitadvice@jhilburn.com!