J.Hilburn Newsroom

Tag: tech update

  • Tech Tuesday | Team Highlights, Stylist Scorecards, YoY Sales

    Are you looking for a clear snapshot of your team’s business? Want to know who on your team is selling like a rock star? Enjoy seeing how your business has progressed year-over-year by month?

    We made these improvements to your  Greenroom last year, and felt it was time to give you a reminder! Use these features to:

    • Track your team’s growth
    • Gain insight to your business

    Where is it located? 

    All three of these trackers can be found in the dropdown menu under the “My Team” tab on your Green Room home page:

    Let’s dive deeper into each report to better understand how you can use them  for your business! 

    1 – Team Highlights 

    This report is your go-to for visibility on who on your team is a top seller, and who could use a little encouragement. You can also see who has a birthday coming up, so you can easily remember to reach out and wish them “Happy Birthday!”

    2 – Stylist Scorecards

    See a snapshot of your business month-to-date, as well as the business of anyone in your Downline (down to level six!). This also lets you know if they’ve registered for Conference! 

    3 – Year over Year Sales

    This report shows your Team Volume, Downline Volume and each Stylist (down to level six) and breaks down Year over Year (YoY) growth by month.

    These reports will add visibility to your business, both personal and team leadership. Knowing where your business stands will help you set goals and track your status. These three reports are accessible from the Greenroom and are fantastic when viewing from your mobile device, making them your new best friend!

    TECH BONUS:

    You can view how close you are from achieving the next Career Title from your Greenroom homepage! Simply drop down the box, and choose the Career Title you wish to achieve. 

    Here’s what it looks like as a Style Associate who wants to become an Executive Partner: 

  • Tech Tuesday | Stylist Locator

    Let’s #TalkTech

    Stylists, you heard it at Basecamp, you read about it in the RECAP… let’s dive deeper into the Stylist Locator and how it works. 

    Stylist Locator Overview:

    When you type in a zip code, it shows Stylists near you. However, if there’s a Studio in the area, that will be the first search result.  Like this: 

    What qualifies you to be a result in the Stylist Locator? 

    1. TTM $3k+
    2. A profile picture that is at least 150px x 150px that shows your face
      • NOTE: Chris Hite is a great example of a profile photo. You can clearly see his face!

    Now that you understand what qualifies you for the Stylist Locator, you’re probably curious to how results are populated. 

    How are results sorted?

    1. Distance to center of zip code

    • NOTE: You can add a secondary zip code. Navigate to My Account in the upper right hand side of your Greenroom. This is where the Stylist Card information lives:

    2. TTM highest to lowest

    Added Features:

    • Designers Circle badge
      • This lets a Potential Client know if you’ve earned the privilege of being in the current Designers Circle.
    • Million Dollar Club badge
      • This badge will let a Potential Client know if you are a part of our Million Dollar Club.
    • Social Media
      • When a Client clicks on your Stylist Card to learn more, they can check out your Social Media handles. Stylist Cameron Gatt has all of hers accessible here: 

    *NOTE: This information is located in the same spot as the Secondary zip code.

    Here’s your Role: 

    • It is very important that you are responsive to inquiries!
    • Confirm you have an updated billing address and Profile Photo, so you will show in the search results! 

    A Potential Client Chose You:

    You will receive an email when a Potential Client completes the form and submits it.

    Here is what the form looks like: 

     

    Once the Potential Client hits submit, you will receive an email:

    From: JHilburn.com <noreply@jhilburn.com>

    Subject Line: Lead from JHilburn.com

    Here’s what it will look like: 

     

  • How to: Edit About Me

    The Stylist About Me page on your jhilburn.com PURL was updated as of 5/22/18.

    FirstNameLastName.jhilburn.com/aboutme/YourStylistID

     

    ABOUT ME PARAGRAPH

    The page contains a paragraph that you can edit in the Green Room mixed with static paragraphs that you cannot edit that explain the J.Hilburn Stylist Experience. 

    The first paragraph you can edit by going to:

    Green Room>My Account>About Me page section

    Click “Edit About Me”. You can also add in your social media usernames which will display as icons on your About Me page.

    From here you’ll be able to edit the paragraph for your jhilburn.com About Me section and the jhstylist.com About Me section (jhstylist.com About Me was updated in Fall 2017 and is located on the Featured Stylist section of your recruiting PURL).

    We suggest tailoring your About Me to show your personality behind your business. Some ideas to include in this section:

    • Information about your previous work history and/or J.Hilburn milestones

    • Passion for J.Hilburn and why you love your business

    • The level of service you provide that sets you apart

    • A call-out for recruiting others to join J.Hilburn

    If you do not have anything written, these sections will populate with the following scripts:

    jhilburn.com

    I’m {{Stylist First and Last Name}}, a Personal Stylist and {{Stylist Rank Description}} representing J.Hilburn in {{Stylist City, Stylist State}}. Passion for design and fashion is my driving force. I love to help my Clients look great and feel confident about the way they dress by providing the best-fitting clothes that meet their needs and budget.

    jhstylist.com

    At J.Hilburn, we’ve found that you’ll have the greatest opportunity for success if you’re paired with the right mentor. By joining my team, I am confident that you will not only find success as a Stylist, but we will be successful as a team. I look forward to mentoring you, helping you achieve your goals, and watching you grow in the company.

    ACCOUNT PHOTO

    The  jhilburn.com About Me page also features a photo of you that pulls from the Green Room. In addition, this photo is used in the footer of Client Marketing Emails sent on your behalf to your Clients as well as for recognition graphics.

    If you choose to not provide a photo, the gold J.Hilburn monogram on a black background with populate in its place.

    To add or change this photo:

    Green Room>My Account>Change picture

    Click “Change Picture” to upload a photo.

    Screen Shot 2018-05-09 at 2.40.03 PM

    Face Recognition Technology:

    A Face Recognition platform aids in the image display. This technology will identify a face in a photo and make sure it is cropped to the desired brand-right ratio.

    Example:

    Some tips for choosing an Account Photo:

    • Choose a recent photo
    • The best crop for a photo is from the top of your shoulders to just above your head so that your face fills the frame. We recommend a photo that is at least 480×480 pixels in size.
    • Make sure the background of the photo is free of distractions and is professional representation of you.

    Bad Account Photo Examples:

    Sunglasses

    While you may looking stylin’ in your shades, you can’t see your face!

    Blurry

    When the resolution is poor in your photo, it’s hard to see you!

    Who is that?

    Puppies and kids are super cute – but upload a photo of yourself! It’s your business afterall. This also goes for other logos or landscape photos. Keep the focus on you!

    Wacky Photo

    Your personality is one of the reasons your Clients shop with you – but make sure your picture is a professional representation of yourself.

    Who’s the Stylist?

    When you upload a picture with multiple people, the face recognition software may not locate your face! Keep it to just you in the image.

    Outfit Choice

    Sleeveless tops could make for an awkward crop.

    ACCESS ABOUT ME PAGE

    Audiences access your page by:

    1. Scrolling to the bottom of your PURL in the footer
    2. If they are logged into their account on your PURL, click through from their “Little Man” icon
    3. You directly send them the link:

    FirstNameLastName.jhilburn.com/aboutme/YourStylistID

    We are continuely looking for ways to incorporate this page from other access points on your PURL.

    HOW TO LEVERAGE THE ABOUT ME PAGE

    Post the link on your social media to drive up conversations and business. 

    Use this page as a follow-up to meeting a Potential Client in person – allowing him to learn more about you and the J.Hilburn Stylist Experience.

    Share it as a virtual business card.