Tag: updating measurements

  • What to do when a Client’s Core Measurements Change.

    Has your client’s body changed over time? Are you uncertain on how to update his Product Profiles to reflect these changes? Is you client missing core measurements altogether? Explore below to find answers to all your measurement questions. 

    Updating Core Measurements

    After measuring your client in person, you will need to manually update each of his product profiles. 

    • Option 1: For small measurement changes the existing profile can be manually adjusted without using T.A.P.E
        1. Go to client measurement and fit page. Under each category click “EDIT” on existing profile.
        2. When profile opens the clients new measurements will be reflected with his previous finished measurements.
          Updated core measurements

          3. Toggle up or down to update the finished measurements to reflect the Client’s fit preference. 

    • Option 2: For large measurement changes we recommend creating a new profile using the T.A.P.E fit quiz within the product profile.
      1. Go to client measurement & fit page. Under each category, create a new profile using the “add Profile” button.
      2. T.A.P.E will automatically pull the new core measurements into the profile. Utilize the “Launch T.A.P.E. Assitant button to confirm your client’s fit preference and generate a new fit recommendation.

    For all your questions on using the VMA to update client measurements follow this link to the VMA master class.

    Virtual Measuring Master Class

    In Green room under Training and Resources we have the T.A.P.E. Calculator. This tool allows you to enter your client’s new weight and RTW measurements using the Pre-Appointment survey.

    1. At the end of the calculator a new set of measurements will be predicted.
    2. Compare these measurements to client’s previous core measurements to determine the areas he may have changed size. Update core measurements as needed.
    3. After making any updates, follow steps for updating each product profile with the new measurements.

     

    T.A.P.E Calculator

    Ideally, when an existing client has no core measurements, you should follow one of the previous methods for updating his core. Without core measurements, T.A.P.E. can’t predict new profiles and .com will not correctly link to the client’s Green Room for sending orders.  If it is not possible to have the client scan or meet in person, you can manually enter his answers into the Pre-appointment survey on the core measurements page and T.A.P.E. will predict measurements for him. 

    The client’s tear sheet will always contain information on how a product was ordered. Even if a product profile or core measurements are updated the information on the tear sheet will stay the same. A client’s previous shirt orders have the most measurement information and are a great way to view previous core measurements.