J.Hilburn Newsroom

Tag: Zoom call

  • Stylist Virtual Background

    We’ve heard your request for a branded background to use while conducting your Virtual Appointments, and we are happy to give you one. Click the button below to download it to your device.

    Download Stylist Background

  • Digital Appointment: Zoom Tips

    If you are accessing this page through School of Style and you want to watch the video tutorials included in this article, you must view this webpage directly through the Newsroom. Go to the Newsroom via the Green Room, then search “How to Use Zoom”, or copy and paste the following link into your web browser: https://newsroom.myjhilburn.com/digital-appointment-zoom-tips/

    Getting Started with Zoom to Master the Digital and Virtual Appointment

    1. Create a Zoom Account

    Create a free Zoom Account from your Desktop computer: Zoom Signup, or download the app to your mobile device. Free Zoom accounts if your meeting has 3 or fewer members.

    1. Schedule A Meeting:

    Once you’ve created an account through Zoom, watch this video explaining how to schedule a meeting between you and your Client: How to Schedule a Meeting in Zoom

    1. Invite your Client to the Meeting:

    In the video above, it explains that you can either select a Calendar service to send out an invite to your Client, or you can easily copy and paste a link to the meeting to share with your Client. Just include the link in an email draft you’ve already started for your Client.

    1. Join the Meeting:

    When it’s time to start the meeting, you can do either of the following to join:

    • Go to zoom.us, then click Join Meeting and enter the meeting ID, which is included in the email you’ve sent to your Client.
    • Pull up the meeting invite through your Calendar service and find the link there.
    1. Optional: Share your Screen with your Client

    Watch this video that explains how to share your screen during the meeting: Sharing Your Screen in Zoom. This feature is especially helpful if you plan to use J.Hilburn.com during the virtual appointment to shop with your Client. Note: If this seems too complicated for you, don’t stress, just skip this step. What works for some Stylists or Clients won’t work for others.

    Basic Troubleshooting Tips:

    I can’t hear my Client, or my Client can’t hear me

    • You or your Client may be muted in Zoom. You will need to unmute yourself by clicking “UnMute” in the bottom left corner of your window:

     

    • You or your Client need to turn on or turn up the volume on your device.
    • If neither of these things solves the problem, please call Fit Advice or Stylist Care for help, or consult with Zoom Support

    I can’t see my Client, or my Client can’t see me

    • You or your Client will need to turn on your video camera by clicking “Start Video” at the bottom of the window in the bottom left corner. See the photo below:

    • If this does not solve the problem, please call Fit Advice or Stylist Care to help, or consult with Zoom Support

    Additional Zoom Resources:

    Here’s a link to Zoom’s FAQ page: Zoom FAQ

    If you need any assistance with completing the steps above, please reach out to Fit Advice or Stylist Care.