J.Hilburn Newsroom

Author: Mary Moon

  • FAQ: CONNECT in Cancun 2023

    NEW!!! CLICK HERE TO VISIT THE REWARDS TRIP WEBSITE >>

    Stylist Rewards Trip —
    CONNECT in Cancun 2023
    at Secrets Playa Mujeres Golf & Spa Resort

    ¡Vamos a México! That’s right, Stylists — at Annual Summit 2022, we announced an exciting rewards trip to Secrets Playa Mujeres Golf & Spa Resort in Cancun, Mexico, in April 2023. Are you ready to earn this incredible 3-day, 4-night getaway? 

    Click the image below to view the brochure and learn the requirements for achieving the trip, then keep scrolling for frequently asked questions and answers. We will be updating this FAQ page regularly as we have more information and resources for you.

    Click the button below to watch a Power Hour with Regional Sales Director Susan Kantor and Director of Training Deb Scanlan — they take you through the requirements for the trip and show you how to create your personalized game plan for earning your way to Cancun! 

    VIDEO: CREATE YOUR CONNECT IN CANCUN GAME PLAN >>
    CLICK HERE TO DOWNLOAD THE GAME PLAN WORKSHEET >>

    Frequently Asked Questions & Answers

    A: Four days and three nights, from Monday, April 17, 2023 – Thursday, April 20, 2023.

    QUALIFICATION PERIOD

    A: June 1, 2022 through December 31, 2022. All qualifying New Stylists must be enrolled by December 31, 2022 at 11:59 pm EST.

    A: July 1, 2022 through February 28, 2023. All qualifying orders must be submitted by February 28, 2023 at 11:59 pm EST this applies to all New Stylists sales for Stylists who enrolled during the Qualification Period.

    MENTOR POINTS

    A: Every retail $1 sold by your Level 1 New Stylists who enroll during the Qualification Period counts as a Mentor Point, less returns and cancellations i.e., 1 point for every $1 sold.

    • Mentor points earned from Level 1 Stylists you enroll must be from New Clients to J.Hilburn.
    • There is a maximum contribution of 10,000 Mentor Points for each New Stylist enrolled during the Qualification Period.

    A: A New Client has never purchased J.Hilburn prior to the qualification period, July 1, 2022 – February 28, 2023. He cannot simply be “new” to the New Stylist, but must be new to the Company.

    A: There is a maximum contribution of 10,000 Mentor Points and Jumpstart Points for each New Stylist enrolled during the Qualification Period.

    A: Personally sponsored Stylists (Level 1), who join the business for the first time during the above qualification period, are eligible to trigger Mentor Points!

    A: No, you can mentor as many New Stylists as you like during the Qualification Period! A minimum of two New Stylists is required.

    BONUS POINTS & JUMPSTART POINTS

    A: If the new Level 1 Stylists you enroll, enrolls a New Level 1 Stylist(s) i.e., New Level 2 to you, you will earn 1,000 Bonus Points that will be applied to your Additional Perks when your new Level 2 Stylist (s) sells over $5,000 less returns and cancellations by February 28, 2023.

    You can earn 1,000 Bonus Points for each New Level 2 Stylist that qualifies.

    Bonus Points can only be applied for additional Perks.

    Additional Mentor Points given to Stylists who have done the following to earn Jumpstart Points

    1. For all Stylists who joined J.Hilburn prior to July 14, 2022
      • Stylist who attended Summit 2022 receives 500 Mentor Points.
    1. For all Mentors
      • Mentors who enroll New Stylists from June 1, 2022, to November 13, 2022, will receive 500 Mentor Points for each New Stylist who has sales greater than $5,000 by February 28, 2023.
    1. For New Stylists who joined J.Hilburn between June 1, 2022, and December 31, 2022
      • Each New Stylist who enrolls during the Qualification Period earns 1,000 Mentor Points.
      • Each New Stylist enrolled during the Qualification Period who completes Fundamentals 2.0 by February 28, 2023, will earn 500 Mentor Points.
      • Each New Stylist who sells over $10,000 in their Fast Start Period i.e., the month they join and their next 3 months, will earn 1,000 Mentor Points.

    A: The New Stylist must complete the following:

    1. Complete Fundamentals 1.0 Pre-Work
    2. Complete Measuring Certification
    3. Sell 5 first Shirts
    4. Complete Fundamentals 0 Training
    5. Complete Fundamentals 2.0 Pre-Work
    6. Complete Fundamentals 2.0 Training

    TRIP QUALIFICATION

    A: Earn a total of 15,000 Mentor Points.

    • Personally sell $7,500 PV-Q between June 1, 2022 and December 31, 2022
    • Must enroll two or more New Stylists between July 1, 2022 and December 31, 2022
    • Achieve 15,000 Mentor Points
    • 10,000 (Maximum) per New Stylist counting towards the Trip for One OR any Perks after
    • Example:
      • Mentor personally sold $36,700
      • New Stylist A sells $5,000 and earns you 5,000 Mentor Points
      • New Stylist B sells $20,000 and earns you 10,000 Mentor Points (Max Contribution = 10,000 points)
      • New Stylist C sells $5,000 and earns you 5,000 Mentor Points
      • The Mentor has unlocked the following:
        • Trip for One (15,000 Mentor Points)
        • Air Fare for One + 5,000 Mentor Points (= 20,000 Mentor Points)

    A: No, it is total Personal Volume, Existing or New Clients, from July 1, 2022, through December 31, 2022, at 11:59 PM EST.

    PERKS

    A: Only Mentor Points and Bonus Points unlock Perks! After you achieve 15,000 Mentor Points unlocking the Trip for One the remaining uncapped (max contribution is not over 10,000) Mentor Points will go towards Perks.

    • + 5,000 (20,000 Total– Airfare reimbursement for you up to $500
    • + 5,000 (25,000 Total – Trip for a Second Person
    • + 5,000 (30,000 Total) – Airfare reimbursement for a Second Person up to $500

    A: Earn a total of 30,000 Mentor Points.

    • Personally sell $7,500 PV-Q between July 1, 2022 and December 31, 2022
    • Must enroll two or more New Stylists between July 1, 2022 and December 31, 2022
    • Achieve 30,000 Mentor Points
    • 10,000 (Maximum) per New Stylist counting towards the Trip for One OR any Perks after
    • Example:
      • Mentor personally sold $36,700
      • New Stylist A sells $5,000 and earns you 5,000 Mentor Points
      • New Stylist B sells $20,000 and earns you 20,000 Mentor Points (Max Contribution = 10,000 points)
      • New Stylist C sells 5,000 and earns you 5,000 Mentor Points
      • New Stylist D sells $12,000 and earns you 10,000 Mentor Points (Max Contribution = 10,000 points)
      • The Mentor has unlocked the following:
        • Trip for One (15,000 Mentor Points)
        • Air Fare for One + 5,000 Mentor Points (= 20,000 Mentor Points)
        • Trip for Two + 5,000 Mentor Points (= 25,000 Mentor Points)
        • Air Fare for Two + 5,000 Mentor Points (= 30,000 Mentor Points)

    Content

    A: Airfare for One (20,000 Points) – you are now eligible to receive up to a $500 reimbursement towards your airfare.

    A: Trip for Two (25,000 Points) – you are now eligible to bring a guest with you on the trip not including airfare. Guest must be 18 years or older and cannot be a current Stylist.

    A. Airfare for Two (30,000 Points) – your guest will receive up to a $500 reimbursement towards their airfare.

    A: No, Perks are earned in sequential order as follows:

    • +5,000 (20,000 Total) Your airfare up to $500
    • +5,000 (25,000 Total) Trip for a second person
    • +5,000 (30,000 Total) Airfare for a second person up to $500

    A: Yes, you have the opportunity to earn all of the Perks! 

    There is no cash value for Perks not used.

    NEW CLIENTS TO J.HILBURN

    A: No, Gift Card purchases do not qualify as an order toward trip points — only product purchases are counted as qualifying orders.   

    A: Gift Cards purchased prior to the qualification disqualifies him to be a New Client– the Client was aware of J.Hilburn at the time of the purchased Gift Card and was not truly “acquired” during the Qualification Period. 

    A: No, transferred Clients do not qualify as New Clients. The purpose of the Rewards Trip qualifications is to acquire New Clients to help you and New Stylists grow their book of business and build brand awareness.

    A: If the Client has never purchased, including Gift Cards, then he may count as a New Client.

    A: If your New Stylist’s New Client placed their first order prior to the qualification period, they are no longer eligible to count towards Mentor Points.

    A: If the order is returned or canceled, we will not count the original order. It will be removed from your Mentor Points. If the replacement order is placed within the qualification period, we will count this as the new order for Mentor Points.

    OTHER

    A: Yes, J.Hilburn will actively review Rewards Trip qualifying sales and eligibility. J.Hilburn reserves the right in its sole discretion to cancel, modify or suspend this Rewards Trip or the participation thereof for any or all Stylists at any time, with or without notice, for any reason or no reason, including fraud, fabrication or any other causes that corrupt the integrity of this Rewards Trip and achievement of the minimum thresholds of the Mentor Points and Bonus Points.

    A: That is very unfortunate but all Trips are based off each unique qualification period and qualifications. There is not a cash reward or bonus for the trip and cannot be substituted for cash. The Earner cannot transfer points, perks, or trip to another Stylist.

    A: All income earned through the taxpayer’s business, as an independent contractor or from informal side jobs, is self-employment income, which is fully taxable and must be reported. Taxpayers must also report the fair market value of merchandise or products won, such as a prize or reward, as taxable income.

    The 2023 Rewards Trip is categorized as taxable income and will be reflected in your 1099 in 2023.

    A: If there are COVID protocols, they will be announced in 2023 prior to the trip.

  • Complete Your Sales Tools 2.0 Set!

    To help you get ready for the Fall 2022 Collection launch next month, we have just the thing—our new Sales Tools 2.0! We’ve updated our FAQ with additional questions and answers regarding sales requirements for seasonal swatches, and how we are handling Sales Tools 2.0 for New Stylists.

    We’ve also put together a 2022 Essentials & Accessories Bundle for $320, which contains everything additional to the free items you’ll receive. That’s everything you need to complete your set of Sales Tools for a successful Fall/Winter 2022 season and beyond! In the Green Room under the Training tab, go to the Stylist Store and click the easy button to order the 2022 Essentials and Accessories Bundle — once click and your Sales Tools set is complete!

    What Eligible Stylists Get At No Cost for Fall/Winter 2022

    • Two Branded Presentation Boxes
      • Box 1: Seasonal Shirting and Knit Swatches
      • Box 2: Seasonal Suiting, Casual Pant and Outerwear Swatches
    • A set of 42 Divider Tabs to keep your swatches organized
    • Each box comes with:
      • Velvet-covered merchandising board
      • An elastic loop to keep everything secure

    Recommended Purchase to Complete Sales Tools Set:

    2022 Essentials & Accessories Bundle

    $320 in the Stylist Store

    • Essential Shirting, Knits, Outerwear, Suiting and Casual Pants Swatches
    • Sportcoat Lining Swatches
    • New Belt Shorties
    • Updated Contrast Thread and Monogram Thread Display
    • Assembled Button Cards
    • One 5 Pack of Styling Boards
    Sales Tools 2.0 FAQ

  • FAQ: 2022 Summer Event

    NEW! SHAREABLE MOTION GRAPHICS!
    Download these assets to help you share the Summer Event with your Clients! We have optimized these 2 graphics in the correct formats for you to share via text messages and social media. Get the message out to your unsubscribed Clients, your social media followers, potential new Clients, Client spouses shopping for gifts, guys returning to the office, and more. Encourage them to shop now for the best selection of sale product.

    CLICK HERE TO DOWNLOAD THE TEXTABLE GRAPHIC>> 
    Download this textable .GIF to share the Summer Event with your Clients!

    CLICK HERE TO DOWNLOAD THE SOCIAL MEDIA GRAPHIC >>
    Download this .MP4 to share on Instagram and Facebook. Here’s some sample post copy to get you started on the caption:

    Our 2022 Summer Event is live! Save up to 40% off items from across our 11 categories of custom-made menswear. Connect with me, your Personal Stylist, and shop today for the best selection of items to add to your J.Hilburn wardrobe.
    #jhilburn #personalstylist #oneatatime #custom #custommade

    SUMMER 2022 SALE EVENT DETAILS

    All the information and the FAQ on our Summer Event sale are here! We are offering a private sale starting June 14, and going public with the sale on June 20. Read on for everything you need to know to make the most of this much-anticipated event!

    Promotional Headlines:


    Private Sale Period — Tuesday, June 14     through Sunday, June 19:

    • CV Payout on Summer Event Sales: Custom Shirts included in the bundled “Buy 3 or More, Get $20 Off Each Shirt” will be at 100% CV throughout the entire promotion. All other sale categories will be at 75% CV on sale items during the Private Sale Period and through the end of June.  
    • Stylist-Led Marketing During Private Event: No marketing emails will be sent from the Home Office to Clients during the Private Sale Period.
    • Stylist Outreach to Clients: Reach out via the Virtual Assistant, text and email to publicize the Private Event to select Clients.
    • Where to Find Sale Product on the Website: Sale prices will be visible on JHilburn.com, with sale items merchandised in the Sale section only. “Sale” will be added to the main website navigation categories and will take you to the main Sale page. The Custom Shirts included in the bundled promotion “Buy 3 or More, Get $20 Off Each Shirt” will be on a separate campaign page — click “Shop Shirts” on the main Sale page to go to the Shirt Bundle campaign page. (See visual below.)
    Public Sale Period — Monday, June 20 through the month of July:
    • Bundled Shirts continue at 100% CV throughout the entire promotion, and sale items at 75% CV through July 31. 
    • Marketing emails and social media posts from the Home Office will begin to all Clients. Stylists should still continue their Client outreach during this time.
    • Homepage of JHilburn.com will highlight the Summer Event and link to the Sale section of the website.


    Things to Remember:

    1. Products on Sale

    The majority of product that will be on sale will be from Fall/Summer 2021 and older. There may be a few, but not many, Essential fabrics on sale. At this time, we are not planning to put any Spring/Summer 2022 fabrics on sale. 

    1. JHilburn.com

    Except for Custom Shirts, all Summer Event product will be merchandised online ONLY in the Sale section of JHilburn.com—sale product will not be displayed in its category alongside full-price product. The Custom Shirts included in the bundled promotion “Buy 3 or More, Get $20 Off Each Shirt” will be on a separate campaign page — click “Shop Shirts” on the Sale page to go to the Shirt Bundle campaign page. (See visual above.)

    1. Use JHilburn.com to sell sale product

    You will have some fabric swatches for sale products, but most likely not all of them since there are previous season fabric swatches in this sale. This means that you will need to be familiar with JHilburn.com to sell Clients the products that are on sale.

    1. Quantities

    Products on sale are limited in quantity, so it is to your benefit to start selling sale products right away on June 14 while quantities are still available. Enter your orders as soon as you take them throughout the Summer Event. Don’t wait, as supply may run out.

    1. Work Digitally

    We have seen the best success during Sale periods, when Stylists work efficiently with their time and use their digital tools – the Virtual Assistant, text, email, virtual appointments, etc.  

    Click here to download the List of SKUs on Sale (Excel) >>
    This download is an Excel sheet. It will open in Microsoft Excel or Apple Numbers. 

    FAQ

    The event starts on Tuesday, June 14.

    There is no official end date for the Summer Event. When a fabric sells out, it will not be restocked. Marketing for the Summer Event will end on July 31, 2022. Sale product will continue to live in the Sale section until the end of July. At that point, any remaining sale product will come off JHilburn.com but can still be found in the Green Room.

    You should contact your Clients when the Private Sale Period starts on Tuesday, June 14. The Company will send a Client marketing email announcing the event on Monday, June 20; however, you can take orders beginning Tuesday, June 14. Getting started right away during the Private Sale Period means you will get the best selection of sale product before the Summer Event goes public to all Clients on June 20. You will also benefit because the Private Sale Period occurs during the first part of the higher CV period that runs from June 14 – 30.

    No. The price discount is only available on the fabric itself. It does not apply to the styling or personalization options.

    No, we are unable to hold fabric for Clients.

    Please contact Stylist Care or Fit Advice.

    Reference your pURL to see the swatch and image of the products available in that fabric.

    Use the Fabric Inventory tab in Green Room to get the most up-to-date inventory status of SKUs.

    Your Client can order ALL product online provided he has a confirmed fit profile for the category he is purchasing. Make sure to keep an eye out for Open Web Orders through Green Room in case your Client sends his shopping bag to you for review.

    Private Sale period (June 14 – June 19):

    • All Categories PV-Q (Personal Qualifying Volume) = 100% of the sale price
    • Custom Shirt CV (Commissionable Volume) = 100% of the sale price 
    • All other Categories CV (Commissionable Volume) = 75% of the sale price

    Public Sale period (June 20 thru July 31):

    • All Categories PV-Q (Personal Qualifying Volume) = 100% of the sale price
    • Custom Shirt CV (Commissionable Volume) = 100% of the sale price 
    • All other Categories CV (Commissionable Volume) = 75% of the sale price

    You are paid on your CV (Commissionable Volume).  Your PV-Q (Personal Qualifying Volume) dictates your payout percentage on the CV. Please reference the Career Plan for any further questions regarding earnings.

    Sale prices will be visible on JHilburn.com, with sale items merchandised in the Sale section only. “Sale” will be added to the main website navigation categories and will take you to the main Sale page. The Custom Shirts included in the bundled promotion “Buy 3 or More, Get $20 Off Each Shirt” will be on a separate campaign page — click “Shop Shirts” on the main Sale page to go to the Shirt Bundle campaign page. (See visual above.)

    The return policy is no different on sale items from regularly priced products. We ask our Clients to provide any returns or exchanges within ninety (90) days of the product delivery. However, because we are not replenishing the sale fabrics, remakes may not be possible because the fabric may be sold out. Please contact Stylist Care or Fit Advice so they can help you find a similar fabric style for your Client if an item needs to be returned or exchanged.

    No. At this time, there will be no Spring/Summer 2022 fabrics on sale. Bundle pricing on select $128 shirts is only available for orders placed during the Summer Event.

    No. All suits are listed with separated SKUs for jackets and trousers.

  • Sales Tools 2.0 FAQ

    Note: Since we published this FAQ, we’ve received some additional questions regarding sales requirements for seasonal swatches, and how we are handling Sales Tools 2.0 for New Stylists. These additional questions and answers are now in the Q&A at the end of this article.

    Your J.Hilburn Stylist Development Team and Product Team are proud to present our new Sales Tools 2.0! We have been working with a dedicated team of Stylist developers and beta testers to provide the most compact and portable way to carry your J.Hilburn Sales. The official format of Sales Tools will change to this new system starting July 14, 2022. 

    All Stylists will receive their Fall/Winter 2022 swatches in the new format, with the basic Sales Tools 2.0 components, for FREE! Stylists attending Annual Summit 2022 will receive their Sales Tools onsite at the event, with non-attendees being shipped their Sales Tools after the event. Also, pre-order is now open in the Stylist Store for attendees who would like to purchase add-on items, which can also be picked up at the event. Read on for all the details!  

    FREE – PROVIDED FOR FALL/WINTER 2022 AT NO ADDITIONAL COST

    The following components will be provided to all Stylists for Fall/Winter 2022 at no additional charge, and may be picked up at Annual Summit 2022 or shipped to you after the event.
     
    • 2 Handsomely Branded Presentation Boxes
      • Box 1: Seasonal Shirts and Knits swatches
      • Box 2: Seasonal Suits, Casual Pants and Outerwear swatches
    • A set of 42 Divider Tabs to keep your swatches organized
    • Each box comes with:
      • An elegant velvet-covered merchandising board
      • An elastic loop to keep everything secure

    Shirting and Knit swatches are on individual swatch cards. Suiting, Casual Pants and Outerwear fabrics are on larger individual swatch cards.

    AVAILABLE FOR PURCHASE — RECOMMENDED

    • Essentials Swatches
    • A new Contrast Thread Color and Monogram Display
    • The first official J.Hilburn Button Cards — 1 for Shirting and 1 for Suiting
    • 5-packs of additional velvet-covered Styling Boards so that you can prepare multiple outfits for your day’s appointments
    • Sportcoat Linings
    • And last but not least, new Belt Shorties!

    Visit the Stylist Store today to pre-order additional items! (In Green Room, select “Stylist Store” from the “Training & Resources” menu.)

    Did you catch the video trailer we recently shared about the new Sales Tools 2.0? Click the button below to see the new system in action! 

    Watch the Sales Tools 2.0 Trailer!
    Previous slide
    Next slide

    Sales Tools 2.0 FAQ

    • Small Presentation Box (with elastic loop and merchandising board)
    • Large Presentation Box (with elastic loop and merchandising board
    • Fall 2022 Seasonal Swatches
    • 42 Divider Tabs
    • Seasonal swatches

    The following items are available a la carte, or you can purchase an Everything Bundle for $500 ($70 discount off total a la carte price), which includes 1 of each of the following items:

    • Additional Small Presentation Box (with elastic and merchandising board) — $20
    • Additional Large Presentation Box (with elastic and merchandising board) — $20
    • Additional set of Fall/Winter 2022 Seasonal Swatches — $190
    • Full set of Essentials Swatches — $165
    • Sportscoat Lining Swatches — $35
    • Button Card Set (2) – $25
      • Shirting Buttons
      • Suiting Buttons
    • Contrast Thread Color and Monogram Display — $10
    • Additional set of 42 Divider Tabs — $20
    • Belt Shorties — $75
    • Additional Styling Boards (set of 5) — $10

    Visit the Stylist Store today to pre-order additional items! (In Green Room, select “Stylist Store” from the “Training & Resources” menu.)

    Large Presentation Box Dividers:

    • Suiting (1)
    • Outerwear (1) 
    • Essentials (1)
    • Limited Edition (2)
    • Sportcoat Only (1)
    • Favorites (2)
    • Sale (2)
    • Performance (2)
    • Formal (1)
    • Casual Pants (1)
    • Denim (1)
    • Blank Dividers (5)

    Small Presentation Box Dividers:

    • Shirting (1)
    • Knits (1)
    • Essentials (3)
    • Limited Edition (3)
    • Favorites (3)
    • Sale (3)
    • Non-Iron (1)
    • Performance (2)
    • Blank Dividers (5)

    Each Stylist will receive an Fall/Winter 2022 Sales Tools 2.0 Set:

    • Two Presentation Boxes with elastic loops, merchandising boards and divider tabs
    • Full set of Fall/Winter 2022 seasonal swatches

    No. Whether you are attending Annual Summit 2022 and shipping your Sales Tools 2.0 home, or if you are not attending and you receive your Sales Tools 2.0 after the event, shipping is free.

    Yes, Stylists can purchase the components a la carte or they can order the Everything Bundle. See #3 above for pricing.

    Friday, June 10, 2022.

    If you attend Annual Summit 2022, you will be handed your new Sales Tools after you sign in at registration. If you can’t attend Summit, you will receive your Sales Tools via UPS the last week of July.

    Yes, Stylists can purchase a maximum of three sets of Sales Tools.

    All Active Stylists who have sold over $1,000 in the last 12 months will receive the free Sales Tools 2.0 Set.

    Yes, all the new components of the Sales Tools 2.0 will be in the New Stylist Kit and it will come in a beautiful new presentation box.

    Starting July 14, 2022.

    No. You will need to reuse the boxes sent to you in your introductory Sales Tools 2.0 Set for future seasons. If you want additional boxes after this initial launch, you will always have the opportunity to purchase them in the Stylist Store.

    Existing Stylists who sell over $1,000 in the prior 12 months will be shipped seasonal sales tools.

    No, Stylists who join as Digital only will not receive sales tools and seasonal swatches. If these Stylists would like to upgrade and receive seasonal sales tools on an ongoing basis, they can purchase a Digital Stylist Upgrade for $300 in the Stylist Store, which includes Seasonal Swatches on an ongoing basis, 2 presentation boxes, divider tabs, merchandising board and Essential Swatches (one time only).

    Yes, a New Stylist who joins in June or July joins the business in what we consider crossover months, and will receive the entire set of New Sales Tools (2 presentation boxes with the divider tabs and merchandising board, Fall 2022 Seasonal Swatches, Essential Swatches, Lining Swatches, Assembled Button Cards, Contrast Thread and Monogram Display and Belt Shorties).

    Yes, any New Stylist that enrolls with J.Hilburn after the launch of the New Sales Tools, will receive the New Sales Tools in the New Stylist Kit moving forward. This will include 2 presentation boxes with divider tabs and merchandising board, Fall 2022 Seasonal Swatches, Essential Swatches, Lining Swatches, Assembled Button Cards, Contrast Thread and Monogram Display and Belt Shorties.