Category: Resources

Your knowledgebase for all how-tos, FAQs, and communication.

  • Weekly Update – September 20, 2024

    We’re pleased to bring you another update to the Stylist App, made possible by your continued support and feedback.

    What’s New:

    • Fit Profile Management: We’re pleased to introduce fit profile management for the “Casual Pants” category. You can now manage fit profiles for Shirts, Trousers, Sportcoats, Knits and Chino/Shorts, Pull-on Pants, and 5-Pockets.

    To enjoy these new features, please update to the latest version of the J.Hilburn Stylist App, available now on the Apple iPad App Store. Click HERE to download and upgrade directly from your iPad.

    Don’t forget to check out the Stylist App tutorial videos in Revolution. You can also find these videos in the Stylist Central Facebook Group!

    Thank you for making every style unique with the Stylist App. We can’t wait for you to experience these enhancements!

    Back to Menu

    Fall is here – and the holidays are just around the corner! We strongly encourage you to place your holiday orders as early as possible. For any clients wishing to place gift orders for the holidays, please refer to the order cut-off dates below. These dates are being offered as guidelines NOT as guarantees. If your clients order by these dates, it is more likely that they will receive their orders in time for the holidays. 

    Please join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury for our Winter Launch webinar on October 7th at 1:00 PM CST. 

    We will not present any new physical swatches during the meeting, but will have a series of product updates across our categories that are important for you to be informed about for your business.

    Please click the link below to register for the Winter Launch webinar. 

    We’re pleased to bring you a new section in the Weekly Update – the Featured Products of the Week! Our team has curated this list of the items that we’re most excited about this week. If you haven’t shared these styles with your Clients yet, don’t miss out. We know your Clients will love them as much as we do. 

    Following the cadence of our annual calendar, we are reminding you that at the end of the month, September 2024, we will remove all Spring/Summer 2024 product from our website, j.hilburn.com. You can continue to sell the Spring/Summer product through the Green Room and Stylist App from October 1 until sold out.

    Spring/Summer 2024 Keylooks and product photography will be removed from the website as part of this seasonal change with the current seasonal collection, carryover, and essential products continuing to be showcased on the website.

    Back to Menu

    As you may have seen on the news, Vietnam is recovering from a recent typhoon. There is still serious flooding in Hanoi where our VTG factory is located, making it difficult for some factory workers to get to work. There is also some congestion at the UPS hub in Vietnam.  

    Given these uncertain conditions, we have extended the lead time by 3 days for Shirts, Knits, and Casual Pants. We are also turning off Fast Pass for Shirt, Knits, and Pants through the end of September. 

    We will continue to work closely with our factory partners and with UPS to monitor the situation and will provide you with any new updates. 

    Back to Menu

    Backordered fabrics will be back in stock by the end of next week! 

    We have a few fabrics on backorder and have been working with our mill partners to get them back in stock quickly. The replenishment delays ranged from fabric production issues to delayed shipments from the mills as they worked around their summer closures in August. 

    We would like to bring your attention to a discrepancy in the QC data for Layering Vests. Currently, the values in the “Ordered Length” and “Expected Length” columns are incorrect in the Manufacturer Quality Data window. However, the “Actual Length” column is correct and accurately reflects the length of the vest produced by the factory. 

    We are working to resolve this issue and expect it to be corrected within the next few weeks. 

    We have added a new learning course titled “Mentor & Team Building Resources” to your School of Style Learning Library. We are beginning to add content weekly. Visit your School of Style Learning Library today to download our first addition – New Stylist Mentor Checklist.

    Everyone has access to the School of Style Learning Library! Watch the short video below to access the Learning Library from your Stylist App.

    More content from our 2024 Conference has been loaded into your School of Style Learning Library.

    This week, we have posted the Conference Workshop, Finding and Keeping New Clients for New and Established Stylists. This workshop material was created and hosted by Susan Kantor and Simone Pizzuti.

    EVENTS

    This week, our Growing Elite: Italy Trip earners have been enjoying their incredible reward trip to Italy! The trip has included some amazing moments, from tours of our Mill partners and helicopter rides to amazing meals and boat tours, these Stylists have made memories to last a lifetime. Check out some of the highlights below. 

    “ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights! 

    Local Meetings Coming to a City Near You!

    Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all! 

    Dublin, OH

    Boston, MA

    Houston, TX

    Irvine, CA

    UPCOMING EVENTS: 

    September 25 & 26 – Edina, MN

    September 26 – Bethlehem, PA

    October 2 – Philadelphia, PA

    Check out the Training/Events page for more details and to see when a location near you has been added! 

    Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.

    SELLING

    TEAMBUILDING

    To help you in your recruiting efforts, we’ve added our new Stylist Opportunity Booklets in the Stylist Store. The booklets are available in the Stylist Store in packs of five (5) for $20.00. We have a limited supply of these and they are available on a first-come, first -serve basis. Get them while you can!

    Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!

    TECH

    Our CTO, Jerry Huang, has an important update regarding your Growing Elite trackers in Green Room. To ensure they display correctly on your iPads or Mac computers, a quick setting adjustment is required. If you don’t make this change, your trackers may not appear properly. (PC users, no need to worry – you’re all set!)

    Watch the video below, then please take a moment to update your devices and share this crucial info with your team. This simple update will ensure your trackers continue to work seamlessly!

    LEARNING

    More content from our 2024 Conference has been loaded into your School of Style – Learning Library.

    Everyone has access to The School of Style – Learning Library! Watch the short video below to see how to access your Learning Library from your Stylist App.

    This week, we have posted the Conference Workshop – You & Yours (Mentorship & Teambuilding) materials created and hosted by Regional Sales Directors Deb Scanlan & Kelly Braaten.

     

    Back to Menu

    Join the Learning & Development Office Hours every Thursday at 2 pm central.

    Whether you need deeper insights into Stylist training or have specific questions about Learning and development, we are here to help. Simply register via the Zoom link below, and we will be available every Thursday at 2 p.m. central. Let’s connect and grow together—Adam and the L&D team.

    The Learning & Development team sends a weekly report every Monday to Mentors and Regional Sales Directors, tailored to new Stylists in their Fast Start Period (90 days post-enrollment). Each report is personalized for the Stylist and Mentor, ensuring clear, actionable guidance.

    The reports include:

    • Stylist training progress updates.
    • Direct links to resources, like the Measurement Certification calendar.
    • Suggested action steps for Mentors.
    • Key reference materials (e.g., New Stylist Success Formula and School of Style).
    • Seasonal and program-specific content.

    Impact of the L&D Concierge

    So far, 77 Stylists have accelerated their training, Measurement Certification and first sale with the help of L&D Concierge reports. Expect these weekly reports to continue guiding your Mentorship progress.

    Back to Menu

    J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.   

    On this call, you will have an opportunity to:

    • Get to know other new stylists from across the country
    • Hear from guest speakers (Home office staff and Field Leaders) 
    • Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
    • Get your questions answered

    New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST

    Next Session: Tuesday, October 8th: 7pm CST hosted by Regional Sales Directors Deb Scanlan and  Kelly Braaten

    MARKETING

    • Monday, September 23rd – Enhanced Client Referral Program
    • Wednesday, September 25th – Featuring Navy Blue
    • Friday, September 27th – Suiting 

    Back to Menu

  • Weekly Update – September 13, 2024

    This week, our Growing Elite: Italy Trip earners have been enjoying their incredible reward trip to Italy! The trip has included some amazing moments, from tours of our Mill partners and helicopter rides to amazing meals and boat tours, these Stylists have made memories to last a lifetime. Check out some of the highlights below. 

    Our CTO, Jerry Huang, has an important update regarding your Growing Elite trackers in Green Room. To ensure they display correctly on your iPads or Mac computers, a quick setting adjustment is required. If you don’t make this change, your trackers may not appear properly. (PC users, no need to worry – you’re all set!)

    Watch the video below, then please take a moment to update your devices and share this crucial info with your team. This simple update will ensure your trackers continue to work seamlessly!

    To help you in your recruiting efforts, we’ve added our new Stylist Opportunity Booklets in the Stylist Store. The booklets are available in the Stylist Store in packs of five (5) for $20.00. We have a limited supply of these and they are available on a first-come, first -serve basis. Get them while you can!

    The Taupe Navy Paisley jacket lining is currently out of stock due to a defect. We expect it to be available again by the end of September.

    Back to Menu

    More content from our 2024 Conference has been loaded into your School of Style – Learning Library.

    Everyone has access to The School of Style – Learning Library! Watch the short video below to see how to access your Learning Library from your Stylist App.

    This week, we have posted the Conference Workshop – You & Yours (Mentorship & Teambuilding) materials created and hosted by Regional Sales Directors Deb Scanlan & Kelly Braaten.

    Back to Menu

    Join the Learning & Development Office Hours every Thursday at 2 pm central.

    Whether you need deeper insights into Stylist training or have specific questions about Learning and development, we are here to help. Simply register via the Zoom link below, and we will be available every Thursday at 2 p.m. central. Let’s connect and grow together—Adam and the L&D team.

    We are happy to share that we have found more of the NI156 Non-Iron Blue Grid Check fabric and have put it on back-order. This fabric will be available on 9/18/24.  We know this is a popular fabric and were lucky to find more so that you can continue to present it as an option to your Clients.

    EVENTS

    “ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights! 

    Local Meetings Coming to a City Near You!

    Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all! 

    Denver, CO

    UPCOMING EVENTS: 

    September 16 & 17 – Houston, TX

    September 17 & 18 – Boston, MA

    September 17-19 – Dublin, OH

    September 19 – Irvine, CA

    September 25 & 26 – Edina, MN

    September 26 – Bethlehem, PA

    Check out the Training/Events page for more details and to see when a location near you has been added! 

    Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.

    SELLING

    TEAMBUILDING

    Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!

    TECH

    We’re pleased to bring you some fantastic updates to the Stylist App, made possible by your continued support and feedback.

    What’s New:

    • Fit Profile Management: We’re pleased to introduce fit profile management for the “Knit” category. You can now manage fit profiles for Shirts, Trousers, Sportscoats, and Knits.
    • Style Board: We’ve updated the App’s user interface to resolve product overlapping issues and improve controls.
    • Navigation: We’ve fixed an issue where the menu was overlapping the client profile, which previously caused confusion and made it difficult for Stylists to navigate between client profiles.
    • Checkout: Checkout has been updated to clarify the Stylist discount section, designed for Stylists who wish to personally cover a portion of the bill.
    • Revolution: We’ve enhanced the navigation menu to make it easier for Stylists to manage their business performance. Check out the new Performance and Title Tracker.

    To enjoy these new features, please update to the latest version of the J. Hilburn Stylist App, available now on the Apple iPad App Store. Click HERE to download and upgrade directly from your iPad.

    Don’t forget to check out the Stylist App tutorial videos in Revolution. You can also find these videos in the Stylist Central Facebook Group.

    Thank you for making every style unique with the Stylist App. We can’t wait for you to experience these enhancements!

    Back to Menu

    LEARNING

    The Learning & Development team sends a weekly report every Monday to Mentors and Regional Sales Directors, tailored to new Stylists in their Fast Start Period (60-90 days post-enrollment). Each report is personalized for the Stylist and Mentor, ensuring clear, actionable guidance.

    The reports include:

    – Stylist training progress updates.

    – Direct links to resources, like the Measurement Certification calendar.

    – Suggested action steps for Mentors.

    – Key reference materials (e.g., New Stylist Success Formula and School of Style).

    – Seasonal and program-specific content.

    Impact of the L&D Concierge:

    So far, 40 Stylists have accelerated their training, Measurement Certification, and first sale with the help of L&D Concierge reports. Expect these weekly reports to continue guiding your progress.

    Back to Menu

    Starting this week, we will be adding new content to your School of Style – Learning Library from our series of Conference 2024 materials.

    Everyone has access to The School of Style – Learning Library! Watch the short video below to see how you can access your Learning Library from your Stylist App.

    This week, we have posted the Conference Workshop – Competitive Comparison – materials created and hosted by Michael Castellano (TAG USA) and Robert Esparza (J.Hilburn).

     

    Back to Menu

    J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.   

    On this call, you will have an opportunity to:

    • Get to know other new stylists from across the country
    • Hear from guest speakers (Home office staff and Field Leaders) 
    • Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
    • Get your questions answered

    New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST

    Next Session: Tuesday, October 8th: 7pm CST hosted by Regional Sales Directors Deb Scanlan and  Kelly Braaten

    MARKETING

    • Monday, September 16th – Fall Shirt Spotlight
    • Wednesday, September 18th – Modern Styled Pants 
    • Friday, September 20th – An Interest in Grey

    Back to Menu

  • Weekly Update – September 6, 2024

    The Learning & Development team sends a weekly report every Monday to Mentors and Regional Sales Directors, tailored to new Stylists in their Fast Start Period (60-90 days post-enrollment). Each report is personalized for the Stylist and Mentor, ensuring clear, actionable guidance.

    The reports include:

    – Stylist training progress updates.

    – Direct links to resources, like the Measurement Certification calendar.

    – Suggested action steps for Mentors.

    – Key reference materials (e.g., New Stylist Success Formula and School of Style).

    – Seasonal and program-specific content.

    Impact of the L&D Concierge:

    So far, 40 Stylists have accelerated their training, Measurement Certification, and first sale with the help of L&D Concierge reports. Expect these weekly reports to continue guiding your progress.

    Starting this week, we will be adding new content to your School of Style – Learning Library from our series of Conference 2024 materials.

    Everyone has access to The School of Style – Learning Library! Watch the short video below to see how you can access your Learning Library from your Stylist App.

    This week, we have posted the Conference Workshop – Competitive Comparison – materials created and hosted by Michael Castellano (TAG USA) and Robert Esparza (J.Hilburn).

    We’re pleased to bring you some fantastic updates to the Stylist App, made possible by your continued support and feedback.

    What’s New:

    • Fit Profile Management: We’re pleased to introduce fit profile management for the “Knit” category. You can now manage fit profiles for Shirts, Trousers, Sportscoats, and Knits.
    • Style Board: We’ve updated the App’s user interface to resolve product overlapping issues and improve controls.
    • Navigation: We’ve fixed an issue where the menu was overlapping the client profile, which previously caused confusion and made it difficult for Stylists to navigate between client profiles.
    • Checkout: Checkout has been updated to clarify the Stylist discount section, designed for Stylists who wish to personally cover a portion of the bill.
    • Revolution: We’ve enhanced the navigation menu to make it easier for Stylists to manage their business performance. Check out the new Performance and Title Tracker.

    To enjoy these new features, please update to the latest version of the J. Hilburn Stylist App, available now on the Apple iPad App Store. Click HERE to download and upgrade directly from your iPad.

    Don’t forget to check out the Stylist App tutorial videos in Revolution. You can also find these videos in the Stylist Central Facebook Group.

    Thank you for making every style unique with the Stylist App. We can’t wait for you to experience these enhancements!

    Back to Menu

    EVENTS

    “ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights! 

    Local Meetings Coming to a City Near You!

    Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all! 

    Scottsdale, AZ

    UPCOMING EVENTS: 

    September 9 & 10 – Atlanta, GA

    September 11 – Denver, CO

    September 16 & 17 – Houston, TX

    September 17 & 18 – Boston, MA

    September 17-19 – Dublin, OH

    September 19 – Irvine, CA

    September 25 & 26 – Edina, MN

    September 26 – Bethlehem, PA

    Check out the Training/Events page for more details and to see when a location near you has been added! 

    On August 23-25, our Growing Elite: Dallas Weekend Getaway earners joined us in Dallas for an amazing weekend that was full of Texas-flavored fun! From elegant dining to honky-tonk dancing, we showed this group of awesome Stylists all the things the Dallas/Fort Worth area has to offer. Check out some of the highlights below:

    Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.

    SELLING

    From September 1st through November 30th, you have one more way to grow your business – our Enhanced New Client Referral Program! Under this program, you can encourage your existing Clients to help you grow. Here’s how:

    • Existing Clients who refer a New Client will receive a $150 credit when the referred Client purchases $1000 within three (3) months of their first order (New Client’s first order counts toward the $1000 total).
    • J.Hilburn will invest $125 toward the Client Referral Credit and the Stylist will invest $25. 
    • Credits earned will expire six months from the date of issuance encouraging Clients to use them quickly.

    This Enhanced Client Referral Program is a great way to incentivize your Clients to give more referrals and place more orders, but it will only be available for a limited time. The Enhanced Client Referral Program will end November 30, 2024

    Reminder: Make sure you are adding your referred Clients correctly during their new account setup so that your referring Clients get their $150 credit. Stylist Care will not manually add credits. Here is a quick refresher on how to do this:
     
    Step 1: Navigate to ‘My Clients.’

    Step 2: Click ‘Add Client.’

    Step 3: Begin typing the referring Client’s name in the ‘Referred By’ field.

    Step 4: A dropdown menu will appear as you begin typing the referring Client’s name. Select the referring Client from the dropdown menu.

     If you have questions, reach out to your Regional Sales Directors for more information.

    Our Enhanced Client Referral Program launched on September 1st, and we want to help you get the word out! To help, you have access to social media assets in the Custom Made Social app about the Enhanced Client Referral Program that you can share with family, friends, and all your Clients. Look for the examples below and more in the ‘Client Referral’ category in the Custom Made Social app.

    Please note that all social posts referencing the Enhanced Client Referral Program must contain the following text in the caption:

    CAPTION:

    Refer to Your Stylist Today! 

    *Referred Client must be a New Client who has not previously purchased from J.Hilburn and must make purchases totaling $1000+ within three months of their first order to qualify. New Client’s orders must be placed through a Personal Stylist.  Referring Client will receive $150 J.Hilburn credit in their account 30 days after the New Client’s purchases qualify.  The $150 credit will expire 6 months from the day the credit was issued. Referral promotion ends November 30, 2024.

    Back to Menu

    We’re excited to announce that we’ve created new Fall/Winter Style Boards for you to share with your clients! These curated boards are designed to inspire and guide your clients through the latest seasonal looks.

    You can easily find them in the app under Style Boards > J. Hilburn Style Boards and select “Use as Template.” Feel free to edit these boards to tailor them to each client’s unique style before sending them out.

    “Used some of the jh style boards to show client a few thoughts before meeting with him today. Ended up we exchanged a few texts and nailed down 5-6 things so now I don’t need to see him in person. Super helpful! We need more of these made! Saved me time and shows the ease I provide to him.”

    TEAMBUILDING

    Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!

    PRODUCT / FIT

    J.Hilburn’s latest footwear collaboration with To Boot New York is designed with the modern individual in mind, blending traditional craftsmanship with contemporary needs of comfort. Whether it’s the refined penny loafer, the effortless Bolla sneaker, the versatile Belfast loafer, or the classic chukka boot, each piece promises to deliver exceptional quality and style. Our Personal Stylists are poised to offer these exquisite options to clients seeking elegance and comfort in their full-look outfitting. Please see the launch dates for our new shoe drop below:

    Bolla / Color: Black / Launch Date: September 4th

    Bolla / Color: White / Launch Date: September 15th

    Belfast / Color: Dark Brown / Launch Date: September 4th

    Belfast / Color: Black / Launch Date: September 15th

    Monaco / Color: Navy Suede / Launch Date: September 4th

    *VERY LIMITED QUANTITIES*

    Monaco / Color: Dark Brown Suede / Launch Date: September 15th

    *VERY LIMITED QUANTITIES*

    Ronny  / Color: Mid-Brown Burnish / Launch Date: September 15th

    Elevate your Clients’ style with our brand-new pocket squares, designed to add that impeccable finishing touch to any suit. Crafted with meticulous attention to detail, each pocket square combines timeless elegance with modern flair, ensuring a sophisticated accessory that complements any ensemble.

    TECH

    We’re excited to announce that you can now update your clients’ email addresses directly through the Stylist App! 

    But that’s not all—you can also edit other client details, including their address, name, referral, phone number, and birthdate.

    To update a client’s email address:

    1. Go to “My Clients” in the Stylist App.
    2. Click on the pencil icon labeled “edit” in the client’s profile.
    3. Make the necessary changes.
    4. Click “save changes” to secure your edits.

    This new feature gives you more control and flexibility in managing your client relationships right from the app! Make sure to take advantage of this update today!

    J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.   

    On this call, you will have an opportunity to:

    • Get to know other new stylists from across the country
    • Hear from guest speakers (Home office staff and Field Leaders) 
    • Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
    • Get your questions answered

    New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST

    Next Session: Tuesday, September 10th: 7pm CST hosted by Regional Sales Director Kelly Braaten

    Topic: How to work your business this Fall. Learn how to maximize your earnings by leveraging the Sales & Leadership Plan

     

    MARKETING

    • Monday, September 9th – The Outerwear Edit
    • Wednesday, September 11th – Fall Shirt Spotlight
    • Friday, September 13th – Sportcoats

    Back to Menu

  • Weekly Update – August 30, 2024

    Don’t miss September’s All-Stylist Call on Tuesday, September 3rd at 10:30 AM CST. Hear from your Sales and Leadership Team about all the exciting things happening this month. The call will be immediately followed by Tailored Talk hosted by Regional Sales Directors Deb Scanlan and Kelly Braaten. Click the link below to register for the call.

    Friday, August 30th – The Home Office is closed on Friday, August 30th for our team Disconnect Day. On the 30th, Stylist Care and Fit Advice will have limited phone coverage from 8:30 AM – 5:00 PM CST and email Stylistcare@jhilburn.com later.

    Saturday, August 31st – To help support you as you close out the month of August, Stylist Care and Fit Advice will be available with limited coverage on Saturday, August 31st from 8:30 AM – 5:30 PM CST and email Stylistcare@jhilburn.com later.

    During these days, you may also utilize J.E.S.S.I. in the Stylist App, or email stylistcare@jhilburn.com or fitadvice@jhilburn.com

    Monday, September 2nd – The Home Office will be closed on Monday, September 2nd in observance of Labor Day. Stylist Care and Fit Advice will resume with regular business hours on Tuesday, September 3rd.

    If you need assistance during the Labor Day holiday, please utilize J.E.S.S.I. in the Stylist App, or email stylistcare@jhilburn.com or fitadvice@jhilburn.com. Email inquiries will be returned on September 3rd.

    J.Hilburn’s latest footwear collaboration with To Boot New York is designed with the modern individual in mind, blending traditional craftsmanship with contemporary needs of comfort. Whether it’s the refined penny loafer, the effortless Bolla sneaker, the versatile Belfast loafer, or the classic chukka boot, each piece promises to deliver exceptional quality and style. Our Personal Stylists are poised to offer these exquisite options to clients seeking elegance and comfort in their full-look outfitting. Please see the launch dates for our new shoe drop below:

    Bolla / Color: Black / Launch Date: September 4th

    Bolla / Color: White / Launch Date: September 15th

    Belfast / Color: Dark Brown / Launch Date: September 4th

    Belfast / Color: Black / Launch Date: September 15th

    Monaco / Color: Navy Suede / Launch Date: September 4th

    *VERY LIMITED QUANTITIES*

    Monaco / Color: Dark Brown Suede / Launch Date: September 15th

    *VERY LIMITED QUANTITIES*

    Ronny  / Color: Mid-Brown Burnish / Launch Date: September 15th

    We’re excited to announce that we’ve created new Fall/Winter Style Boards for you to share with your clients! These curated boards are designed to inspire and guide your clients through the latest seasonal looks.

    You can easily find them in the app under Style Boards > J. Hilburn Style Boards and select “Use as Template.” Feel free to edit these boards to tailor them to each client’s unique style before sending them out.

    Last weekend (August 23-25), our Growing Elite: Dallas Weekend Getaway earners joined us in Dallas for an amazing weekend that was full of Texas-flavored fun! From elegant dining to honky-tonk dancing, we showed this group of awesome Stylists all the things the Dallas/Fort Worth area has to offer. Check out some of the highlights below:

    Our new Client Referral Program is launching on September 1st, and we want to help you get the word out! Beginning September 1st, you will have access to social media assets in the Custom Made Social app about the new referral program that you can share with family, friends, and all your Clients. Look for the examples below and more in the ‘Client Referral’ category in the Custom Made Social app.

    Please note that all social posts referencing the Enhanced Client Referral Program must contain the following text in the caption:

    CAPTION:

    Refer to Your Stylist Today! 

    *Referred Client must be a New Client who has not previously purchased from J.Hilburn and must make purchases totaling $1000+ within three months of their first order to qualify. New Client’s orders must be placed through a Personal Stylist.  Referring Client will receive $150 J.Hilburn credit in their account 30 days after the New Client’s purchases qualify.  The $150 credit will expire 6 months from the day the credit was issued. Referral promotion ends November 30, 2024.

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    Elevate your Clients’ style with our brand-new pocket squares, designed to add that impeccable finishing touch to any suit. Crafted with meticulous attention to detail, each pocket square combines timeless elegance with modern flair, ensuring a sophisticated accessory that complements any ensemble.

    We’re excited to announce that you can now update your clients’ email addresses directly through the Stylist App! 

    But that’s not all—you can also edit other client details, including their address, name, referral, phone number, and birthdate.

    To update a client’s email address:

    1. Go to “My Clients” in the Stylist App.
    2. Click on the pencil icon labeled “edit” in the client’s profile.
    3. Make the necessary changes.
    4. Click “save changes” to secure your edits.

    This new feature gives you more control and flexibility in managing your client relationships right from the app! Make sure to take advantage of this update today!

    EVENTS

    “ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights! 

    Local Meetings Coming to a City Near You!

    Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all! 

    Darien, CT

    UPCOMING EVENTS: 

    September 4: Scottsdale, AZ

    September 9 & 10 – Atlanta, GA

    September 11: Denver, CO

    Check out the Training/Events page for more details and to see when a location near you has been added! 

    Are you interested in Rank Advancing and growing your team?  Then Mentor Mastermind is for you! 

    Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.

    SELLING

    Starting September 1st, you’ll have one more way to grow your business with our Enhanced New Client Referral Program! Under this program, you can encourage your existing Clients to help you grow. Here’s how:

    • Existing Clients who refer a New Client will receive a $150 credit when the referred Client purchases $1000 within three (3) months of their first order (New Client’s first order counts toward the $1000 total).
    • J.Hilburn will invest $125 toward the Client Referral Credit and the Stylist will invest $25. 
    • Credits earned will expire six months from the date of issuance encouraging Clients to use them quickly.

    This Enhanced Client Referral Program is a great way to incentivize your Clients to give more referrals and place more orders, but it will only be available for a limited time. The Enhanced Client Referral Program will end November 30, 2024

    Reminder: Make sure you are adding your referred Clients correctly during their new account setup, so that your referring Clients get their $150 credit. Stylist Care will not manually add credits. Here is a quick refresher on how to do this:
     
    Step 1: Navigate to ‘My Clients.’

    Step 2: Click ‘Add Client.’

    Step 3: Begin typing the referring Client’s name in the ‘Referred By’ field.

    Step 4: A dropdown menu will appear as you begin typing the referring Client’s name. Select the referring Client from the dropdown menu.

     If you have questions, reach out to your Regional Sales Directors for more information.

    Please see the September closures below:

    TAL – VTG: September 2nd & 3rd

    TGM: Suits, Outerwear, Denim

    VTG: Shirts, Knits, Pants

    Closures are also listed in the Green Room Calendar. The lead times shown in Green Room will account for the closures so the ETA will be accurately reflected.

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    We wanted to inform you that some essential suit fabrics are currently on backorder. Due to the summer holiday closure at the mills, replenishment shipments were delayed. However, the mills are now starting to resume operations, so we will receive the replenishment fabrics soon!

    The affected fabrics are:

    In the meantime, we have a wide selection of other fantastic fabrics available. Please feel free to explore our current inventory and reach out if you need any assistance or have questions about alternatives.

    Back to Menu

    The following Sportscoat linings are now OOS. Please make sure to remove the lining swatches from your Presentation Box so it reflects the current assortment. We will be introducing new linings soon, so stay tuned for updates!

    TEAMBUILDING

    Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!

    LEARNING

    J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.   

    On this call, you will have an opportunity to:

    • Get to know other new stylists from across the country
    • Hear from guest speakers (Home office staff and Field Leaders) 
    • Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
    • Get your questions answered

    New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST

    Next Session: Tuesday, September 10th: 7pm CST hosted by Regional Sales Director Kelly Braaten

    Topic: How to work your business this Fall and learn how to maximize your earnings by leveraging the Sales & Leadership Plan

     

    MARKETING

    • Tuesday, September 2nd – Client Referral Program
    • Wednesday, September 4th – Monochromatic Mood
    • Friday, September 6th – The September Suit

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  • Weekly Update – August 23, 2024

    NEW THIS WEEK

    In an effort to make the information you need to run your J.Hilburn business more accessible and timely, we’re making some updates to the Weekly Update.

    You will notice a change in the format of this week’s email. Going forward, the Weekly Update will provide headlines of the week’s stories and link to full, detailed information in the Newsroom. There are many benefits to this format, including:

    • Easier Navigation – The new format will help you find the information that is most important to you more quickly.
    • More In-Depth Information – The new format allows us to provide more information on each topic as we won’t be constrained by the character limitations of email.
    • Easier Access – All weekly updates will be available in the Newsroom so that you can easily find information even if your weekly email gets lost or deleted. You can also easily review information you may have missed or refresh your memory on topics.
    • Coming Soon in the App – In a coming Stylist App update, the Weekly Update Newsroom articles will be available to view in the app, making access even more convenient.

    Due to many people having social and family obligations coming into the weekends, we’ve found that Fridays are not the ideal delivery day for the week’s most important email. We want this information to be top-of-mind as you begin the week. Therefore, starting next week, the Weekly Update email will be delivered on Sunday evening so that the information is fresh in your mind as you prep for the week ahead on Monday morning. If you need information earlier, you can access the Weekly Update in the Newsroom on Fridays.

    We hope you find the new format and cadence helpful. 

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    Friday, August 30th – The Home Office will be closed on Friday, August 30th for our team Disconnect Day. On that day, Stylist Care and Fit Advice will have limited phone coverage from 8:30 AM – 5:00 PM CST.

    Saturday, August 31st – To help support you as you close out the month of August, Stylist Care and Fit Advice will be available with limited coverage on Saturday, August 31st from 8:30 AM – 5:00 PM CST.

    You may also utilize J.E.S.S.I. in the Stylist App during these days, or email stylistcare@jhilburn.com or fitadvice@jhilburn.com. 

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    Friday, August 23rd, at 11:00 PM CST, the following sites will be temporarily unavailable during scheduled maintenance:

    • jhilburn.com
    • jhstylist.com
    • Green Room
    • Newsroom

    Your Stylist’s email will not be affected during this scheduled maintenance. We are expecting this outage to last 30-45 minutes.

    Back to Menu

    We wanted to inform you that some essential suit fabrics are currently on backorder. Due to the summer holiday closure at the mills, replenishment shipments were delayed. However, the mills are now starting to resume operations, so we will receive the replenishment fabrics soon!

    The affected fabrics are:

    In the meantime, we have a wide selection of other fantastic fabrics available. Please feel free to explore our current inventory and reach out if you need any assistance or have questions about alternatives.

    Back to Menu

    The following Sportscoat linings are now OOS. Please make sure to remove the lining swatches from your Presentation Box so it reflects the current assortment. We will be introducing new linings soon, so stay tuned for updates!

    EVENTS

    “ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights! 

    Local Meetings Coming to a City Near You!

    Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all! 

    Dallas, TX

    UPCOMING EVENTS: 

    August 27: Darien, CT

    September 4: Scottsdale, AZ

    September 9 & 10 – Atlanta, GA

    September 11: Denver, CO

    Check out the Training/Events page for more details and to see when a location near you has been added! 

    Are you interested in Rank Advancing and growing your team?  Then Mentor Mastermind is for you! 

    Revisit the memories we made at this year’s Conference! We have the full gallery of photos available for you to view and download. 

    Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.

    SELLING

    Starting September 1st, you’ll have one more way to grow your business with our Enhanced New Client Referral Program! Under this program, you can encourage your existing Clients to help you grow. Here’s how:

    • Existing Clients who refer a New Client will receive a $150 credit when the referred Client purchases $1000 within three (3) months of their first order.
    • J.Hilburn will invest $125 toward the Client Referral Credit and the Stylist will invest $25. 
    • Credits earned will expire six months from the date of issuance encouraging Clients to use them quickly.

    This program is a great way to incentivize your Clients to give more referrals and place more orders. If you have questions, reach out to your Regional Sales Directors for more information.

    Back to Menu

    Please see the September closures below:

    TAL – VTG: September 2nd & 3rd

    TGM: Suits, Outerwear, Denim

    VTG: Shirts, Knits, Pants

    Closures are also listed in the Green Room Calendar. The lead times shown in Green Room will account for the closures so the ETA will be accurately reflected.

    Back to Menu

    TEAMBUILDING

    We have a new resource for you to help recruit new Stylists to your team! Use this guide to share the J.Hilburn opportunity with potential new Stylists in an easy-to-understand format.

    Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!

    PRODUCT & FIT

    Our new knit layering vest is designed to be ordered with your Client’s Layering Knit profile. The knit vest length is automatically set by T.A.P.E. to be 5” shorter than your Client’s core measurement shirt length and is not adjustable. This proportion is calculated to ensure the perfect fit for every client, based on extensive testing across various sizes and height ranges.

    Click the links below for the latest Fit Guides:

    You now have two new monogram options to offer your Clients – the ‘@’ at symbol and the ‘#’ hashtag symbol! Be sure to share these fun, new options with your Clients. They are sure to love them!

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    LEARNING

     We’re excited to share a comprehensive PDF guide that covers the essential elements of our new Stylist training program. Inside, you’ll find step-by-step instructions for navigating the School of Style learning platform using the Stylist App, along with a convenient link to schedule your Measurement Certifications—be sure to bookmark it!

    J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.   

    On this call, you will have an opportunity to:

    • Get to know other new stylists from across the country
    • Hear from guest speakers (Home office staff and Field Leaders) 
    • Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
    • Get your questions answered

    New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST

    Next Session: Tuesday, September 10th: 7pm CST

    MARKETING

    • Monday, August 26th – Highlights from Italy
    • Wednesday, August 28th – Hybrid Blazer
    • Friday, August 30th – Fall Overshirts

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