J.Hilburn Newsroom

Category: Training

  • Update on $99 New Stylist Shirt Program – Expanded Swatch Selection

    This is to inform you about an important update regarding the $99 Shirt Program for New Stylists. As we continue this program through 2024 and beyond, we have made some changes to enhance the offering for our New Stylists.

    Effective immediately, we are excited to announce that the swatch selection available for the $99 Shirt Program has been expanded from the original 6 swatches offered in 2023 to now include 7 Essential Shirting Swatches, all available for the same $99 price (before options).

    As a reminder, the New Stylist $99 shirt promotion is designed to help New Stylists activate their business by offering a select group of Essential Swatches at a discounted price for a limited time. This promotion includes the month they enroll plus the next two months.

    The newly added swatches are as follows:

    • N53
    • NI60
    • CA11
    • X55
    • NI53
    • S68
    • NI43

    These additional options aim to provide our New Stylists with more choices when crafting their Client’s new shirt.

    Moving forward, any Stylists who joined J.Hilburn after February 15, 2024, will automatically receive these 7 swatches as part of their initial kit. For those Stylists who joined before February 15, 2024, and are still eligible to sell the $99 Essential Shirts, the new swatches are currently included in their full sales toolbox.

    If you have any questions or need further clarification regarding this update, please don’t hesitate to reach out to us at StylistCare@jhilburn.com. We’re here to support you every step of the way.

    N53
    NI60
    CA11
    X55
    NI53
    S68
    NI43

  • FAQ: Conference Announcements 2023

    CONFERENCE 2023 – SCOTTSDALE, AZ:

    Please click the link below to access all FAQs from Conference 2023.

    This document includes new program launches, promotions, trip incentives, etc.

     Please take time to review this entire document. This document highlights ALL elements of NEED TO KNOW information for those in attendance at the Conference or not.

    Enjoy!

    POST-CONFERENCE ZOOM CALL RECORDING:
     
    CLICK HERE to access the post-Conference 2023 Zoom call hosted on Monday, July 24th @ 2 pm CT. This call focused on…
     
    • 1st Shirt 72 Hours training
    • New Fast Start promotion
    • Fast Start Re-Start for Stylists who enrolled Nov. 2022 – July 2023
    • Training Re-Sequence
     
     
     

  • VMA Master class

     

    At J.Hilburn we embrace technology as part of the stylist tool box. With that in mind we created J.Hilburn Virtually measured, our proprietary App which digitally scans your client from the comfort of his home using his cell phone.

    Table of Contents

    Why Scan?

    The Virtually Measuring App  is one of the three measuring methods we have at J.hilburn along with T.A.P.E 2.0 and manual measuring. Which measurement method is best depends on many factors.

    The VMA is a great tool to use with remote Client’s. Utilize it together with T.A.P.E. 2.0 to get the most accurate measurements at a distance

    Use the VMA to update measurements for an existing client. When reviewing the scan you can chose which measurements to update and which to leave the same.

    Use the VMA to update measurements for an existing client. When reviewing the scan you can chose which measurements to update and which to leave as is.

    Connecting Your Client to the App

    Any J.Hilburn client can use the app to scan himself. Utilize the app to measure a new client or confirm measurements for an existing Client

    Send your client the app thru his Green Room Homepage using the Share Measuring App button.

    You will be prompted to share by email or text message. View Email Here  The Text message option will text your Client a link to download the app. 

    Troubleshooting Client Challenges with the VMA

    This error is most likely occurring because your client has not utilized the Activation Email. After verifying his email in the sign up process, the client must exit the app and open his inbox to find the J.Hilburn activation email. Once clicking “Activate” within the email he will be redirected to the app and prompted to enter his password. After entering his password, he is ready to begin the scan process.

    This error is most likely occurring because your client has not utilized the Activation Email. After verifying his email in the sign up process, the client must exit the app and open his inbox to find the J.Hilburn activation email. Once clicking “Activate” within the email he will be redirected to the app and prompted to enter his password. After entering his password, he is ready to begin the scan process.

    Confirm that your Client is using the same email for the VMA as he is using for his Green Room. Sharing the app thru Green Room auto-populates the correct email in the app for him. However it is still possible for you Client to change his email within the app causing a mismatch with Green room preventing the scan from importing. 

    Most likely your client is attempting to “Log In” instead of “Sign up”. Remind him that his J.Hilburn.com account is different from his Virtual Measuring App account and that he will need to create a new account for the app.

    Scanned Measurements

    You can view your Client’s scanned measurements by clicking EDIT next to his core measurements on his measurement and fit page. There will be a Load Virtual Scan button on his core measurement page. After clicking the button his scan measurements will be shown in yellow. 

    To update your Client’s core measurements with the scan measurements, utilize the toggles to update each exisiting measurement point where needed. Click Save at the bottom of the screen to save any changes you have made. 

    Once you client has scanned, his new scan will pop up on your Green room hompage in the VMA widget.

    VMA Quick Start Training

  • FAQ: CONNECT in Cancun 2023

    NEW!!! CLICK HERE TO VISIT THE REWARDS TRIP WEBSITE >>

    Stylist Rewards Trip —
    CONNECT in Cancun 2023
    at Secrets Playa Mujeres Golf & Spa Resort

    ¡Vamos a México! That’s right, Stylists — at Annual Summit 2022, we announced an exciting rewards trip to Secrets Playa Mujeres Golf & Spa Resort in Cancun, Mexico, in April 2023. Are you ready to earn this incredible 3-day, 4-night getaway? 

    Click the image below to view the brochure and learn the requirements for achieving the trip, then keep scrolling for frequently asked questions and answers. We will be updating this FAQ page regularly as we have more information and resources for you.

    Click the button below to watch a Power Hour with Regional Sales Director Susan Kantor and Director of Training Deb Scanlan — they take you through the requirements for the trip and show you how to create your personalized game plan for earning your way to Cancun! 

    VIDEO: CREATE YOUR CONNECT IN CANCUN GAME PLAN >>
    CLICK HERE TO DOWNLOAD THE GAME PLAN WORKSHEET >>

    Frequently Asked Questions & Answers

    A: Four days and three nights, from Monday, April 17, 2023 – Thursday, April 20, 2023.

    QUALIFICATION PERIOD

    A: June 1, 2022 through December 31, 2022. All qualifying New Stylists must be enrolled by December 31, 2022 at 11:59 pm EST.

    A: July 1, 2022 through February 28, 2023. All qualifying orders must be submitted by February 28, 2023 at 11:59 pm EST this applies to all New Stylists sales for Stylists who enrolled during the Qualification Period.

    MENTOR POINTS

    A: Every retail $1 sold by your Level 1 New Stylists who enroll during the Qualification Period counts as a Mentor Point, less returns and cancellations i.e., 1 point for every $1 sold.

    • Mentor points earned from Level 1 Stylists you enroll must be from New Clients to J.Hilburn.
    • There is a maximum contribution of 10,000 Mentor Points for each New Stylist enrolled during the Qualification Period.

    A: A New Client has never purchased J.Hilburn prior to the qualification period, July 1, 2022 – February 28, 2023. He cannot simply be “new” to the New Stylist, but must be new to the Company.

    A: There is a maximum contribution of 10,000 Mentor Points and Jumpstart Points for each New Stylist enrolled during the Qualification Period.

    A: Personally sponsored Stylists (Level 1), who join the business for the first time during the above qualification period, are eligible to trigger Mentor Points!

    A: No, you can mentor as many New Stylists as you like during the Qualification Period! A minimum of two New Stylists is required.

    BONUS POINTS & JUMPSTART POINTS

    A: If the new Level 1 Stylists you enroll, enrolls a New Level 1 Stylist(s) i.e., New Level 2 to you, you will earn 1,000 Bonus Points that will be applied to your Additional Perks when your new Level 2 Stylist (s) sells over $5,000 less returns and cancellations by February 28, 2023.

    You can earn 1,000 Bonus Points for each New Level 2 Stylist that qualifies.

    Bonus Points can only be applied for additional Perks.

    Additional Mentor Points given to Stylists who have done the following to earn Jumpstart Points

    1. For all Stylists who joined J.Hilburn prior to July 14, 2022
      • Stylist who attended Summit 2022 receives 500 Mentor Points.
    1. For all Mentors
      • Mentors who enroll New Stylists from June 1, 2022, to November 13, 2022, will receive 500 Mentor Points for each New Stylist who has sales greater than $5,000 by February 28, 2023.
    1. For New Stylists who joined J.Hilburn between June 1, 2022, and December 31, 2022
      • Each New Stylist who enrolls during the Qualification Period earns 1,000 Mentor Points.
      • Each New Stylist enrolled during the Qualification Period who completes Fundamentals 2.0 by February 28, 2023, will earn 500 Mentor Points.
      • Each New Stylist who sells over $10,000 in their Fast Start Period i.e., the month they join and their next 3 months, will earn 1,000 Mentor Points.

    A: The New Stylist must complete the following:

    1. Complete Fundamentals 1.0 Pre-Work
    2. Complete Measuring Certification
    3. Sell 5 first Shirts
    4. Complete Fundamentals 0 Training
    5. Complete Fundamentals 2.0 Pre-Work
    6. Complete Fundamentals 2.0 Training

    TRIP QUALIFICATION

    A: Earn a total of 15,000 Mentor Points.

    • Personally sell $7,500 PV-Q between June 1, 2022 and December 31, 2022
    • Must enroll two or more New Stylists between July 1, 2022 and December 31, 2022
    • Achieve 15,000 Mentor Points
    • 10,000 (Maximum) per New Stylist counting towards the Trip for One OR any Perks after
    • Example:
      • Mentor personally sold $36,700
      • New Stylist A sells $5,000 and earns you 5,000 Mentor Points
      • New Stylist B sells $20,000 and earns you 10,000 Mentor Points (Max Contribution = 10,000 points)
      • New Stylist C sells $5,000 and earns you 5,000 Mentor Points
      • The Mentor has unlocked the following:
        • Trip for One (15,000 Mentor Points)
        • Air Fare for One + 5,000 Mentor Points (= 20,000 Mentor Points)

    A: No, it is total Personal Volume, Existing or New Clients, from July 1, 2022, through December 31, 2022, at 11:59 PM EST.

    PERKS

    A: Only Mentor Points and Bonus Points unlock Perks! After you achieve 15,000 Mentor Points unlocking the Trip for One the remaining uncapped (max contribution is not over 10,000) Mentor Points will go towards Perks.

    • + 5,000 (20,000 Total– Airfare reimbursement for you up to $500
    • + 5,000 (25,000 Total – Trip for a Second Person
    • + 5,000 (30,000 Total) – Airfare reimbursement for a Second Person up to $500

    A: Earn a total of 30,000 Mentor Points.

    • Personally sell $7,500 PV-Q between July 1, 2022 and December 31, 2022
    • Must enroll two or more New Stylists between July 1, 2022 and December 31, 2022
    • Achieve 30,000 Mentor Points
    • 10,000 (Maximum) per New Stylist counting towards the Trip for One OR any Perks after
    • Example:
      • Mentor personally sold $36,700
      • New Stylist A sells $5,000 and earns you 5,000 Mentor Points
      • New Stylist B sells $20,000 and earns you 20,000 Mentor Points (Max Contribution = 10,000 points)
      • New Stylist C sells 5,000 and earns you 5,000 Mentor Points
      • New Stylist D sells $12,000 and earns you 10,000 Mentor Points (Max Contribution = 10,000 points)
      • The Mentor has unlocked the following:
        • Trip for One (15,000 Mentor Points)
        • Air Fare for One + 5,000 Mentor Points (= 20,000 Mentor Points)
        • Trip for Two + 5,000 Mentor Points (= 25,000 Mentor Points)
        • Air Fare for Two + 5,000 Mentor Points (= 30,000 Mentor Points)

    Content

    A: Airfare for One (20,000 Points) – you are now eligible to receive up to a $500 reimbursement towards your airfare.

    A: Trip for Two (25,000 Points) – you are now eligible to bring a guest with you on the trip not including airfare. Guest must be 18 years or older and cannot be a current Stylist.

    A. Airfare for Two (30,000 Points) – your guest will receive up to a $500 reimbursement towards their airfare.

    A: No, Perks are earned in sequential order as follows:

    • +5,000 (20,000 Total) Your airfare up to $500
    • +5,000 (25,000 Total) Trip for a second person
    • +5,000 (30,000 Total) Airfare for a second person up to $500

    A: Yes, you have the opportunity to earn all of the Perks! 

    There is no cash value for Perks not used.

    NEW CLIENTS TO J.HILBURN

    A: No, Gift Card purchases do not qualify as an order toward trip points — only product purchases are counted as qualifying orders.   

    A: Gift Cards purchased prior to the qualification disqualifies him to be a New Client– the Client was aware of J.Hilburn at the time of the purchased Gift Card and was not truly “acquired” during the Qualification Period. 

    A: No, transferred Clients do not qualify as New Clients. The purpose of the Rewards Trip qualifications is to acquire New Clients to help you and New Stylists grow their book of business and build brand awareness.

    A: If the Client has never purchased, including Gift Cards, then he may count as a New Client.

    A: If your New Stylist’s New Client placed their first order prior to the qualification period, they are no longer eligible to count towards Mentor Points.

    A: If the order is returned or canceled, we will not count the original order. It will be removed from your Mentor Points. If the replacement order is placed within the qualification period, we will count this as the new order for Mentor Points.

    OTHER

    A: Yes, J.Hilburn will actively review Rewards Trip qualifying sales and eligibility. J.Hilburn reserves the right in its sole discretion to cancel, modify or suspend this Rewards Trip or the participation thereof for any or all Stylists at any time, with or without notice, for any reason or no reason, including fraud, fabrication or any other causes that corrupt the integrity of this Rewards Trip and achievement of the minimum thresholds of the Mentor Points and Bonus Points.

    A: That is very unfortunate but all Trips are based off each unique qualification period and qualifications. There is not a cash reward or bonus for the trip and cannot be substituted for cash. The Earner cannot transfer points, perks, or trip to another Stylist.

    A: All income earned through the taxpayer’s business, as an independent contractor or from informal side jobs, is self-employment income, which is fully taxable and must be reported. Taxpayers must also report the fair market value of merchandise or products won, such as a prize or reward, as taxable income.

    The 2023 Rewards Trip is categorized as taxable income and will be reflected in your 1099 in 2023.

    A: If there are COVID protocols, they will be announced in 2023 prior to the trip.

  • How to Make Your ABC List

    The first step in launching your J.Hilburn business successfully is creating your Potential Client List. Sure, getting off to a good start includes starting your training, learning how to measure and fit your Clients, getting familiar with the suite of technology tools and marketing your new business. 

    But the most important element of a successful J.Hilburn business is making appointments with Clients.

    Trying to launch a successful J.Hilburn business without a Client list would be like starting to build a house without building materials. Without Clients you can’t conduct appointments, which is the only way to get comfortable and have fun with styling, and of course start earning income! So, focus on your sales outreaches to make appointments immediately.

    The faster and bigger you grow your Client list, the faster you’ll also:

    • Start placing orders
    • Receive referrals from happy Clients
    • Grow your income
    • Build brand awareness within your network
    • Meet potential new Stylists through your Clients

    Good news: You already know a lot of great potential Clients for your J.Hilburn business—you simply may not realize it yet! Making a written Potential Client List, whether you do this on paper or in an Excel spreadsheet, is a best practice for all new Stylists. We also have a fillable/printable Potential Client List PDF template that you can download, fill out, and print—we recommend printing 5-10 copies of the template so you’ll have room for all your names.

    Your first Clients will be on this list, and you will continue adding new names for outreach over time. As you gain experience, you will sell virtually to men who live in different states, so make sure you include contacts who don’t live near you in addition to those who do.

    We suggest making a list with 3 columns, categorizing each potential Client based on how well you know each person. List every name you can think of, and don’t limit yourself to men! The women you know can put you in touch with the men in their lives, so include them in your columns as well.

    Download Potential Client List Template here >>

    Your A List – Reach out NOW

    Your A List men are those you know and who know you on a first-name basis, regardless of whether or not they live in your city or on the other side of the country. If you called one of these men today and said, “Hi, John, it’s Diane,” he’d respond with something along the lines of, “Hi, Diane, it’s nice to hear from you.” That’s the level of personal familiarity and ease we’re talking about.

    Your B List – Reach out NEXT

    Your B List consists of men you know of, but who may not know you. You may be connected through mutual friends or colleagues, or perhaps their children attend the same school as yours but in different grades. B List connections may also be prominent members of your community who you recognize. A conversation with a man from your B List will require you to reference how you know of him.

    For example:

    • “Hi, John! We haven’t met, but we have a mutual friend—our attorney Ben Johnston.”
    • “Hi, John! You don’t know me, but I know you’re a prominent realtor in Scarsdale, where I live.”
    • “Hi, John! My name is Steve. You don’t know me, but our children go to the same high school.”

    Your C List – Reach out LATER

    Your C List names are your “cold” contacts. They don’t know you and you don’t know them, and you don’t have a natural connection through another person or organization you can reference. Though you have no affiliation with them yet, you believe they would be wonderful customers for your J.Hilburn business. These are your cold leads, but they are worth pursuing as you get into the business more.

    Who Do You Know and Where Do You Start to Build Your List?

    It can be hard to remember everyone you’ve ever met! Here are a few suggestions to help you add more names to your initial list:

    • Your phone contacts
    • Your holiday card list
    • School/church/club directories
    • Current and past business contacts
    • Current and past coworkers
    • Your spouse’s friends and coworkers
    • Social media connections
    • Professional contacts

    The acronym FRANK can also help jog your memory when creating your ABC List:

    F = Friends

    R = Relatives

    A = Acquaintances (including friends of friends)

    N = Neighbors

    K = Kid/Kennel connections (parents, teachers, coaches, tutors, vet staff, groomers)

    Start Making Your First Appointments with Your Inner Circle

    Make your first 5 – 10 appointments with your “inner circle” contacts: men on your A List who you have the strongest relationships with, and who live close enough to you that it’s convenient to meet with them in person. Focus on local contacts for your first few appointments.

    Then Expand Outward to Your Wider Network

    Make your list as large as you can by thinking about all the people you know. The most successful Stylists acquire 50 – 100+ purchasing Clients in their first year in business (1-2 per week on average), so break this goal down to a monthly or weekly target for the number of new Clients you need to get there. 

    Be Consistent & Persistent

    50 – 100 new Clients in your first year
    =
    5-10 new Clients per month, or 1-2 new Clients per week, on average