NEW THIS WEEK
To help support you as you close out the month of August, your Stylist Success Team will be available on Sunday, August 31st from 8:30AM – 5:30PM CST. There’s still time to earn a PSVB bonus for August, so let’s finish the month strong!
The Home Office will be closed on Monday, September 1st, in observance of Labor Day. The Stylist Success Team will resume with regular business hours on Tuesday, September 2nd, from 8:30 am – 5:30 pm CST.
If you need assistance during the Labor Day holiday, please utilize JESSI in the Stylist App, or email stylistcare@jhilburn.com or fitadvice@jhilburn.com. Email inquiries will be answered when business resumes on September 2.
We know how important it is for you to provide a seamless experience to your Clients, and we’ve been working diligently behind the scenes to make sure our shipping process supports that. After studying available options, we are moving to a multi-carrier approach that strengthens our ability to deliver reliably.
As of Tuesday, August 26th, all shipments from Vietnam (VTG) will ship via FedEx, while suiting and outerwear will continue shipping with UPS. By partnering with both carriers, we are ensuring that your Clients receive their orders as quickly as possible—especially as new tariff regulations and the elimination of de minimis change the way packages move through customs.
We also want to prepare you for a small difference in how tracking looks with FedEx. You may see “Label Created” until the package clears U.S. customs, at which point live tracking will appear.
Although new customs audit requirements have slowed clearance times for all carriers, our multi-carrier strategy ensures we are doing everything possible to minimize delays. We are in constant communication with both UPS and FedEx to monitor packages daily, making sure your Clients’ orders remain a top priority.
Thank you for your patience, and for the professionalism you bring to every Client experience. We’re committed to standing behind you every step of the way.
We’re very pleased to announce that the Stylist App version 1.10.0 is available as of August 26th. This new version of the App introduces several enhancements to simplify your workflow:
Client Galleries & Albums – Create and organize client-specific photo galleries for easy reference.
Quick Client Access – Tap a client’s name while shopping or reviewing orders to view their details instantly.
Inventory Visibility – See real-time “quantity on hand” indicators (e.g., “<25”, “25+”) while shopping.
Order Tracking – Tap tracking numbers directly in the app to monitor shipment progress.
Stylist App Contests – Participate in new contests with leaderboards displayed on your dashboard.
This week’s Simon Says highlights the vision of an effortless J.Hilburn wardrobe where each piece complements the next. The collection is shaped by Stylist feedback, mill partnerships, and data insights. Simon also reminds Stylists to lean on the Stylist Success team for expert guidance, especially when fitting new clients.
DON’T MISS!
When our Fall/Winter 2025 Collection launched on August 5, there were some late arrivals to the product selection that were unavailable on the original launch date. We are pleased to let you know that the items listed below are now available. As new product comes live each week, we will inform you of these updates to ensure you are able to offer these items to your Clients.
These additional styles are now available online and in the Stylist App:
- Black and Navy Velvet Bomber Jackets
- Navy and Camel Colombo Cashmere Outerwear, including the Bomber Jacket
- RTW Italian Cashmere Sweaters: Crew Neck, V-Neck, and Zip Mock Neck Sweaters
- Cable Knit Sweater and Accessories are coming soon with the Winter Collection
- 20 NEW Allen Edmonds styles + additional colorways and sizes in existing styles
The expanded digital version of our Fall/Winter 2025 Lookbook is now live on the J.Hilburn website! This expanded edition features over 80 additional pages of inspiring looks beyond what’s in the printed 40-page version, giving you even more ways to showcase the collection to your Clients.
You can find the Fall/Winter 2025 Collection Lookbook under the “Shop” tab on JHilburn.com
If you need a digital version of the 40-page printed lookbook, you can find it HERE, or visit the Fall/Winter 2025 Collection training page in the Newsroom.
The PRINTED version of the Fall/Winter 2025 Lookbook is available to order at $6.00 per piece. Although tariffs increased our price for the Lookbooks, we’re happy to share that YOUR price will not increase this year! The Lookbooks will be available in the Stylist Store in Packs of 5 for $30.
This PRINTED version of the Lookbook will not replace the expanded DIGITAL Lookbook that will be available online.
There are many reasons you should invest in this great marketing tool, including:
- New Clients – a perfect leave-behind to present our brand and collections
- Disengaged Clients – catch their attention by mailing it to them
- As a Mentor – give them to your team for them to share
- As a Recruiter – share our brand and beautiful products with potential Stylists
NEW this season: Stylists can purchase personalized labels for the lookbooks in the J.Hilburn portal on Moo.com. We have reserved space on the back cover for the personalized labels.
Friendly reminder to take advantage of the Personal Sales Volume Bonus (PSVB), a great way to reward your hard work and help you grow your earnings! From April 2025 through September 2025, Stylists can earn up to an additional 3.1% bonus on their personal monthly sales volume.
The program begins at the Circle of Excellence (COE) Gold level, starting at $12,000 in monthly sales, and includes tiered bonus opportunities:
- Earn a $150 bonus when you reach COE Gold ($12K monthly PSV).
- For every additional $4,000 in Personal Sales Volume, you’ll earn an extra $150 bonus—all the way up to 3X Platinum COE ($48K).
This 6-month test program reflects our commitment to put more money in your pocket and recognize your personal sales success.
Stay focused, stay consistent, and maximize your earning potential with PSVB!
Our next All-Stylist Call is scheduled for Tuesday, September 2nd at 10:30 AM CST.
Join us for our monthly All-Stylist Call where we will share valuable updates on the latest J.Hilburn happenings leading into the month ahead. Get up to date on the important details that can help you build business success in September!
Stylist Meetings Coming Soon to a City Near You
Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.
Recent Events:
Minneapolis, MN
Upcoming Events:
- September 4 – Atlanta, GA – Fall Market Meeting
- September 9 – Boston, MA – Fall Market Meeting
- September 12 – Newburyport, MA – J.Hilburn Stylist Studio Grand Opening
Selling
We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that currently are unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:
As part of our ongoing strategy to keep our site fresh and focused, on September 16, we will be removing slow-selling items primarily from Spring 2024, Fall 2023, and earlier seasons. These items will no longer be available for purchase. These fabrics have had their run — but it’s time to make space for exciting new inventory ahead. This update will help streamline the site experience for everyone.
A list of the retiring items is included for your reference so you can plan accordingly.
Have you seen these items yet? These standout pieces are perfect for showcasing to your Clients right now. There’s still time to introduce these fabrics and styles to Clients in April to help you close the month strong!!
Click image to enlarge.
Marketing
- Tuesday, September 2 – Vest-ed
- Thursday, September 4 – The New Windstopper
Thank you for everything you do! Have a great week!




