Tag: FAQs

  • How to: Download from Dropbox

    Dropbox download icon

    Step-by-step instructions on how to download from the Dropbox resource.

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  • How Will I be Paid?

    How will I be paid?

    We know how exciting it is to see the fruits of your labor, and we know that a big part of that is receiving your monthly commissions.

    Will I be mailed a physical check?

    We will not mail a physical check. We will automatically deposit your earnings into the account you specified when you enrolled with us on or before the 15th of each month for the preceding commission period.

    For example, for the commission period of January, you will receive your direct deposit on February 15, and so on.

    What can keep me from getting paid?

    If your earnings are less than $25.00 for the month. We cannot automatically disburse any earnings less than $25.00. We will add any earnings under $25.00 to the commission payment for the following month’s commission period.

    For example: If you earn $20.00 in January, and $300.00 in February, we will not deposit the $20.00 for January commissions. Instead, we will add it to your February commission deposit. 

  • How To: Set up your J.Hilburn Email Account on a Mobile Device

    Are you setting up your J.Hilburn email account on your phone, tablet, or another mail application? Follow these simple steps!

    1. Please follow this Email Set-Up Wizard to help setup your email and better manage your account.
    2. Log in using your Green Room Login credentials – your J.Hilburn email address and password.
    3. Click “Set Up My Email”.
    4. Click on the device you would like to set up, either computer/phone/tablet/other.

    If you still have questions regarding setting up your J.Hilburn email account, please contact stylistcare@jhilburn.com.

  • What is a “PURL”?

    Your Personalized URL – your PURL – is a a personalized, professional J.Hilburn website where your Clients can shop with you 24/7.

    It is integral to the emails we send to Clients on your behalf, because it will direct them immediately to your PURL.

    The best thing about your J.Hilburn PURL is that it’s included in the cost of enrolling with J.Hilburn. Starting immediately after enrollment, you can begin earning commissions on anything your clients purchase with J.Hilburn online when they order through your PURL.

    Any of your clients can access your PURL by entering this format into their web address bar: firstnamelastname.jhilburn.com

    Do you have more questions about your PURL? Please email stylistcare@jhilburn.com.