In This Issue
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- 2024 Holiday Lookbook and Shareables Available Now
- Update on Air Wool Fabrics: JHSU81, JHSU82, and JHSU84
- Shipping Update
- Stylist App Update: Version 1.5.10
- Learning & Development: What We Are Working on Now
- School of Style Facelift
- Mentor Mastermind Content is LIVE in School of Style
- Inactive Client Promotion Launched October 15th
- Featured Products of the Week
DON’T MISS!
Please join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury for our Pre-Spring Launch webinar on October 28th at 1:00 PM CST.
Get your first look at what’s in store for Spring during our Pre-Spring launch on October 28th. Simon and Nicole will share the Spring looks and fabrics that will take us into 2025.
Please click the link below to register for the Pre-Spring Launch webinar.
The Pre-Spring Collection will be available to sell on Tuesday, October 29th.
Are you working toward the Growing Elite: Thailand / Hong Kong Trip? Here are the latest rankings as of October 13, 2024.
(Click Arrows to scroll through slides)
A lot can happen in two weeks! Keep going for your chance to earn a spot on this once-in-a-lifetime trip!
NEW THIS WEEK
The 2024 holiday season is almost upon us and we are getting prepared with the assets you’ll need for sharing with your Clients. This week, we added the 2024 Holiday Lookbook and Holiday Key Looks to JHilburn.com, along with holiday images for social sharing in Custom Made Social. We’ve also included one holiday invitation this week, with more coming next week.
We won’t be communicating holiday gifting to Clients until early November, but you can get a jump-start with these assets. When placing orders for holiday gifting, please be aware of the holiday order deadlines listed below:
We’ve received feedback from fellow stylists that clients are noticing a tighter fit with Air Wool jackets compared to their other J.Hilburn pieces. This is due to the more compact nature of Air Wool, which doesn’t drape or stretch in the same way as fabrics like Estrato or Revenge.
In response, we will be implementing a new alert at the order entry stage. This alert will advise stylists to create a new Air Wool sportcoat profile with a 1” larger chest measurement and at least a standard sleeve fit. We apologize for any confusion this may cause.
If you need any assistance or have questions about ordering an Air Wool sportcoat for your client, please don’t hesitate to reach out to our Fit Advice team. We believe that once fit correctly your client will love his Air wool sportcoat.
We’ve received feedback regarding split shipments, and we’d like to clarify the process of direct-to-client shipments. To comply with duty regulations, we are only able to ship packages valued under $800 per day to the same recipient. If an order exceeds this amount, we will ship the remaining items the next day, which results in split shipments.
Additionally, due to recent typhoons and flooding in Hanoi, some packages have experienced longer-than-usual transit times. While these delays are still within the standard range, you may notice shipments arriving 2-3 days apart. Fortunately, the situation in Hanoi has been resolved, and transit times are back to normal.
We appreciate your understanding and continued partnership.
We’re excited to share that VMA scans are now available! You can now view VMA measurements while finalizing your clients’ core measurements. This enhancement will be especially helpful as you reconnect with inactive clients and encourage them to get remeasured before placing new orders.
To enjoy these new features, please update to the latest version of the J.Hilburn Stylist App, available now on the Apple iPad App Store. Click HERE to download and upgrade directly from your iPad.
Don’t forget to check out the Stylist App tutorial videos in Revolution. You can also find these videos in the Stylist Central Facebook Group!
Thank you for making every style unique with the Stylist App. We can’t wait for you to experience these enhancements!
We have just begun a big step forward in the Learning & Development Department. This week, we began building a “new” New Stylist learning path in the School of Style. The look, feel, engagement, and retention factors are being amplified, and we are excited to share them with you. In the big picture, this New Stylist learning path consists of four courses with a total of 42 new learning modules.
We anticipate that the work to build the 42 learning modules will last through the holidays this year. We will keep you updated every step of the way.
The current Getting Started, Ramping Up, and Advanced Stylist Education will remain until we are able to swap existing content with new content.
Have you logged into School of Style lately? We have updated your dashboard. This update makes it easier for you to access your Learning Library, Assigned Training, Training Metrics, News, Recent Achievements, and Register Sessions, e.g., Measurement Certification.
Log in now to see our new facelift and continue your training journey.
For the past few weeks, Regional Sales Directors Deb Scanlan and Kelly Braaten have hosted Mentor Mastermind sessions. To date, they have hosted four sessions. Two will be in September, and two will be in October. These sessions have been only available to a closed group of 25 Stylists. Now, everyone can access the call recordings, presentations, and content from each session. Visit your School of Style > Learning Library > Mentor Mastermind Call Recordings & Resources.
Look for the image below.
OUR ANNUAL PROMOTION FOR INACTIVE CLIENTS STARTED ON TUESDAY, OCTOBER 15th!
Inactive Clients who spend $500 or more will receive $100 off their order.
We want to help you reactivate your lapsed Clients and increase your earnings in October and November!
Here’s what you need to know:
- When: The promotion runs from Tuesday, October 15th through Friday, November 22nd.
- What: The promotion is designed to re-engage your Inactive Clients.
- Why: It’s a great way to boost sales during the next couple of months and provide another touchpoint as we prepare for the Winter Event in late November.
- Who: The offer is available to Clients who have not purchased in 12 months or more. Each Stylist will have a list in the Green Room designating eligible Clients.
- How: Eligible Inactive Clients who spend $500+ on full-price items will receive $100 off their order. J.Hilburn will send promotional emails directly to eligible Clients throughout the promotion, and you’ll find your eligible Clients in a special tab within the Green Room titled “October Inactive Client Promotion.”
Please note that this promotion should NOT be mentioned on your social media channels, as only certain Clients are eligible for the offer.
Visit the Inactive Client Promotion FAQ in the Newsroom for more information on this promotion, and start reaching out to your inactive Clients.
Here are the Featured Products of the Week! Our team has curated this list of the items that we’re most excited about this week. If you haven’t shared these styles with your Clients yet, we’ve made it easier for you to do so. New Styleboards have been published for this week’s featured suiting. We know your Clients will love them as much as we do.
EVENTS
The first round of invitations for 2025’s Sales and Leadership Summit were delivered to qualifying Stylists last week. The Sales and Leadership Summit (SLS) is an exclusive event for Stylists to learn, connect, and grow in their business.
2025’s SLS will be held January 16th-18th in Dallas, Texas.
Wondering how you can earn your spot at SLS? You can get your invitation by achieving one of these milestones:
- Paid-as Style Leader or above
- Reach $100,000 PV-Q in 2024
We want to see as many of you as possible for SLS 2025, so keep pushing in 2024 to reach those milestones so you can join us in Dallas in January!
“ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights!
Local Meetings Coming to a City Near You!
Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all!
Northern California
Las Vegas, NV
UPCOMING EVENTS:
October 21 – Kansas City, KS
October 21 – Dallas, TX
October 22 – Waco, TX
October 28 – New York City, NY
Check out the Training/Events page for more details and to see when a location near you has been added!
Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199 until October 31st. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.
SELLING
We’re excited to bring you some exciting product updates to enhance the Fall/Winter 2024 Collection, including:
- New Lining Options for Suiting: We have brought in FIVE (5) NEW linings for Winter & Pre-Spring Launch, with additional newness to come with Spring launch as well.
- The White Pique Solid shirt (S49) is now available in both Regular and Formal Shirting at $249.
- FIVE (5) NEW Thomas Mason Journey fabrics in Shirting, launching DIGITALLY, available NOW for pre-order and will be available 10/15/24.
- Plain Hem Option available now in the Greenroom for the Jogger pant.
- New Outerwear Style: The Reversible Raincoat
- New Neckwear: Four (4) New Neckwear styles available now and in addition we have re-ordered Three (3) currently styles that you have had proven success with.
Get full details on all the product updates along with the recording of the Winter Collection Kickoff Call and training slides in the newsroom.
We are excited to introduce the Direct Client Acquisition Bonus! This new initiative runs from October 1-December 31, 2024, and is aimed at recognizing and rewarding Stylists who grow their quarterly Net Client Count with New Clients compared to Last Year. This program provides a unique opportunity for Stylists to earn additional rewards and works in conjunction with the Enhanced Client Referral program.
Click the link below to learn how to earn the Direct Client Acquisition Bonus:
The following Sportscoat and Outerwear linings are now OOS. Please make sure to remove the lining swatches from your Presentation Box so it reflects the current assortment. We will be introducing new linings soon, so stay tuned for updates!
Fall is here – and the holidays are just around the corner! We strongly encourage you to place your holiday orders as early as possible. For any clients wishing to place gift orders for the holidays, please refer to the order cut-off dates below. These dates are being offered as guidelines NOT as guarantees. If your clients order by these dates, it is more likely that they will receive their orders in time for the holidays.
TEAMBUILDING
Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!
TECH
Our Tech Team is here to help you! Stylists can email their technology questions and concerns to our Tech Team at IT@jhilburn.com. We want to share that we’ve recently changed the process for how these inquiries are handled. Because of the large number of inquiries we receive and the need to document all inquiries appropriately, we have added an autoresponder to the IT@jhilburn.com email address.
When an email is received, the autoresponder will reply to the email inquiry to confirm receipt and forward the information to Stylist Care to set up a support request. Stylist Care will route the request to the appropriate person on our Tech Team to respond. This process will allow us to handle these inquiries more efficiently and keep appropriate records of responses. If you have questions about this process, please reach out to Stylist Care for more information.
Critical Reminder for All Stylists!
To ensure everything runs smoothly in the Stylist App, it’s vital that you’re always on the latest version. The current version is 1.5.10.
To check your version:
- Open the app homepage.
- Tap your name/photo in the top right corner.
- The version number is at the bottom of the pop-up.
- If you need to update, go to the app store immediately!
Staying updated ensures the app functions correctly for your business!
LEARNING
We suggest the following timeline and execution of new Stylist training.
Our top new Stylists start on Day 1!
GETTING STARTED – WEEK 1 – COURSE SEQUENCE LOCKED
- Complete Course 1: Getting Started Overview
- Complete Course 2: Measure Your Clients For Fit & Comfort
60 minutes
- Schedule and complete Measurement Certification
30 Minutes
- Schedule the first appointment and additional 4 appointments for later in the month
- Complete the first appointment
- Complete the remaining 3 courses in Getting Started
RAMPING UP – WEEK 2 – COURSE SEQUENCE UNLOCKED
Ramping Up training focuses mainly on product, building a client base, social media, and business marketing.
New Stylists have the choice to view this learning content based on their needs and interests. If Stylists want to learn more about Sportcoats or casual pants first they can start there. This applies to all 16 courses in Getting Started.
Join the Learning & Development Office Hours every Thursday at 2 pm central.
Whether you’re looking for deeper insights into Stylist training or have specific questions about learning and development, we’re here to assist you. Register via the Zoom link below, and connect with us every Thursday at 2 PM Central. Let’s learn and grow together!
The Learning & Development team provides a weekly report every Monday to Mentors and Regional Sales Directors, specifically tailored to new Stylists in their Fast Start Period (the first 90 days post-enrollment). Each report is personalized for both the Stylist and Mentor, offering clear, actionable guidance.
The reports include:
- Updates on the Stylist’s training progress.
- Direct links to key resources, such as the Measurement Certification calendar.
- Suggested next steps for Mentors.
- Essential reference materials (e.g., New Stylist Success Formula and School of Style).
- Seasonal and program-specific content.
Tailored Talks happen each Tuesday at 11AM CST.
What Stylists are Saying About our Most Recent Tailored Talk!
J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.
On this call, you will have an opportunity to:
- Get to know other new stylists from across the country
- Hear from guest speakers (Home office staff and Field Leaders)
- Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
- Get your questions answered
New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST
Next Session: Tuesday, November 12th: 7pm CST hosted by Regional Sales Directors Deb Scanlan and Kelly Braaten
MARKETING
- Monday, October 21 – Special Events Deserve Custom
- Tuesday, October 22 – Inactive Client Re-engagement Email #3
- Wednesday, October 23 – TBD
- Thursday, October 24 – Inactive Client Re-engagement Email #4
- Friday, October 25 – TBD