J.Hilburn Newsroom

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  • DEV TEST ONLY

  • New Features in the Stylist App – March 25, 2026

    A new version of the Stylist App is live, packed with new features to make the transition to the Stylist App even more seamless and to help you work more efficiently! 

    What’s New: 

    1. Fabric Inventory
    Easily manage your swatch box and view fabric inventory statuses on a single screen. 

    2. App Tutorials
    Need help using the Stylist App? Access helpful video tutorials directly from the main menu at any time.  

    3. Manage Remakes / Returns / Alterations
    Previously submitted remakes, returns, and alterations are now accessible from the My Orders screen.

    4. View / Share Order Invoice
    View and share an invoice for your client’s submitted orders.

    5. Gift Orders
    Gift orders can be easily hidden from your Client’s closet.

    6. Saved for Later
    Conveniently access your Client’s Saved for Later items without having to create a bag. Add one or more saved items to an existing draft order or start a brand-new order.

    7. Shirts: Curated Styles
    Customize shirts with predefined options curated by J.Hilburn.

    8. Belt & Shoe Size
    Selection of the size for belts and shoes is now required during customization.

    9. Copy Customizations from Item Already in Bag
    Customizing multiples of the same item? Now you can copy style options from an item already customized in the bag.

    10. Client Referrals
    Client referrals are now managed on the Client Profile screen.

    11. Commission Details
    For a completed order, commissionable personal volume is now visible as a reference.

    12. Export My Clients
    Exporting your client’s information to an Excel file can be done directly from the My Clients screen.

    13. Estimated Delivery Times
    Viewing estimated delivery times across product categories is visible from the Product catalog and My Orders screens.

     

    To take advantage of these new features, be sure to update to the latest version of the J.Hilburn Stylist App.

    Check out tutorials in the Stylist Central Facebook Group. Thanks for making every style unique. We’re thrilled for you to dive into these enhancements!

  • Weekly Update – March 20, 2026

    NEW THIS WEEK

    We’re excited to share an update driven directly by your feedback and insights from analysis of remade garments.

    Based on increased remake rates, since the launch of BTE, Brushed Twill, we have updated the Fabric Stretch Index (FSI) for our Brushed Twill BTE fabrics, moving them from Medium Stretch to Low Stretch. This adjustment provides Clients with more ease, resulting in a more comfortable and flattering fit.

    In addition, we’ve enhanced the waistband pattern for all Brushed Twill (BTE) and 4-way stretch (NTK) fabrics. The updated waistband is designed to be more flexible and to better contour to the Client’s body, delivering improved overall wearability. All orders for BTE and NTK placed after 3/28 will receive these improvements.

    Thank you for continuing to share your feedback. It plays a critical role in how we refine our products and elevate the Client experience. We’re confident these updates will help you fit your clients with even greater confidence.

    Brushed Twill FSI Update FAQs

    Based on stylist feedback and insights from remade garments, the Fabric Stretch Index (FSI) for Brushed Twill BTE fabrics has been updated from Medium Stretch to Low Stretch.

    The adjustment was made to improve fit consistency and comfort, especially through the hip. The Low Stretch designation better reflects how the fabric performs on the body and allows for more ease across the hip, resulting in a more flattering and wearable fit.

    Clients should experience:

    • 1” More room and comfort through the hips
    • A fit that feels intentional rather than restrictive

    Overall, this change supports a smoother, more confident wearing experience.

    • We recommend updating your Client to an FSI profile to ensure he receives the low stretch adjustment.
    • If your Client has ordered a BTE 5-pocket with an FSI profile prior to February 2026, we recommend consulting Stylist Success before ordering their next BTE pant.

    Brushed Twill and 4-Way Stretch Waistband Update FAQs

    The updated waistband is:

    • Cut on the flexible weft grain of the fabric
    • Better shaped to the natural contours of the Client’s body
    • Designed to improve comfort without sacrificing structure and maintain the same finished measurement.
    • For additional ease, the comfort waistband option is also available.

    No, only Brushed Twill and 4-Way Stretch have the updated waistband.

    No, you can continue to order the same waistband size for your Clients. The pattern update does not affect the finished measurement.

    “Based on feedback, the waistband has been refined to provide an improved fit and better contour to the body.”

    Your feedback directly informs our product refinements. These changes are a result of real-world fit insights and detailed remake analysis. Please continue to share your Clients experiences.

    We’re excited to invite you to join an upcoming Stylist Launch & Growth Call designed to support you, whether you’re just getting started or continuing to build momentum in your business.
     
    This call is an opportunity to connect and collaborate with other Stylists at a similar stage, share ideas, and learn from one another as you grow your business.
    for 

    We’ll also walk through how our new business model and compensation plan are designed to reward you with greater income potential over a longer period of time, while also helping you earn faster along the way.

    During this session, we’ll cover:

    This will serve as the kickoff for an ongoing series, with monthly calls focused on continued growth, support, and sharing what’s working.

    We’d love for you to be part of this community, no matter where you are in your journey.

    Call Details:

    Tuesday, March 24, 2026

    12:00 pm CST/1:00 pm EST/10:00 am PST

    Register Now for the Stylist Launch & Growth Call

    DON’T MISS

    To help support you during the transition to the Stylist App, the Stylist Success Team will offer extended support hours from March 16 through May 15, 2026, with availability Monday through Friday, 8:30 a.m. to 7:30 p.m.  

    Your Dedicated Support Line (DSL) Specialist will continue to support you directly through email and text, ensuring consistency and a personalized experience.

    For phone support, calls will be answered through a shared team queue.  This approach allows us to provide faster response times, reduce the likelihood of missed calls, and ensure you receive timely assistance during this transition period. 

    If you experience any issues while working in the Stylist App, we encourage you to reach out to the Stylist Success Team for prompt assistance.

    We look forward to supporting you as you explore the Stylist App.

    As we approach the March 31 transition to the Stylist App, we want to ensure you feel fully supported and ready.  To ensure a smooth transition, we have created a complete set of resources to help you make the most of everything the App can do to help your business RISE. 

    Available resources include: 

    • On-demand Video Tutorials 
    • Live Training Sessions (Basic, Intermediate, Advanced) 
    • Extended Support Hours 
    • FAQs and general iPad help 

    Access the complete Support Guide here:

    View the Stylist App Support Guide

    Take a few minutes to review the guide and choose the resources that best suit your needs. Our goal is simple: help you maximize every client interaction and every selling opportunity. 

    We’re excited to offer Live Stylist App Zoom Training sessions throughout the month of March!  

    Each session will be led by members of our Home Office team and experienced fellow Stylists who use the App every day in real appointments. We have three courses available to meet you where you’re at.

    • Basic – Getting Started in the App
    • Intermediate – Building Momentum
    • Advanced – Mastering the App

    Note: If you’re brand new, we strongly recommend attending all three levels, starting with Basic. Each session builds on the previous one.  

    If you’ve been using the App for a while, choose the level that matches your comfort and experience — or attend multiple sessions to sharpen your skills.  

    All sessions are 1 hour and include live Q&A. Click below to book a session today!

    BOOK A LIVE TRAINING SESSION

    Our next All-Stylist Call is scheduled for Thursday, April 2nd at 10:30AM CST. 

    Join us for our monthly All-Stylist Call, where we will share valuable updates on the latest J.Hilburn happenings as we head into the month ahead. Get up to date on the important details that can help you build business success in April! 

    Register for April 2nd All-Stylist Call
    Get 2026 All-Stylist Call & Tips From the Top Recordings

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable, plus updates on items that are now back in stock, so you can confidently offer them to your Clients again. Please be sure to check this file before you meet with your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Please be mindful of the following upcoming factory closures when placing orders:

    April 2026:

    TGM: April 11-16 (Suits & Outerwear)

    VTG: April 26 (Shirts, Knits, Pants)

    VTG: April 30 (Shirts, Knits, Pants)

    Closures are also listed in the Stylist App Calendar. Lead times seen in the Green Room and the Stylist App account for closures, so the ETA is accurately reflected.

    We’re excited to introduce the Booster Bonus, a limited-time earnings accelerator designed to reward Stylists who are building fast and selling strong. From May through January 2027, you will have the opportunity to elevate your Personal Sales Bonus Tier. Growing your sales in March and April helps you get a kickstart and maximize the Booster Bonus.

    How It Works

    During the promotional period, your recent Personal Qualification Volume (PV-Q) can be annualized to determine your Personal Sales Bonus Tier. Each month, you’ll be paid the higher of your Booster Bonus calculation or your standard trailing 12-month bonus, so your current strong performance can work harder for you now.

    Formula: (Total PV-Q ÷ # of Months) × 12 = Annualized Volume

    May Commission Period: (March–May Total PV-Q ÷ 3) × 12
    June Commission Period: (March–June Total PV-Q ÷ 4) × 12
    July Commission Period: (March–July Total PV-Q ÷ 5) × 12

    August through January 2027 follow the same logic.

    Example:

    Example:

    March – May Total Sales = $31,500 ÷ 3 x 12 = $126,000 Annualized Volume. This would earn you a $500 bonus payout in May commissions. 

    Why March and April Matter

    Your sales momentum now sets the stage for your Booster Bonus. Because the program annualizes your recent Personal Qualification Volume (PV-Q), strong performance in March and April can significantly increase your calculated annual volume, and your potential monthly bonus, during the May–January 2027 commission periods.

    Personal Sales Volume Bonus Chart

    Turn Recent Momentum Into Immediate Income

    The Booster Bonus is automatically available to all Independent Stylists, no opt-in required. Simply continue building your business and selling strong to take advantage of this limited-time opportunity to raise your tier and ramp up future earnings.

    VIEW DETAILS

    We look forward to continuing to support your growth and your future as we RESTYLE J.Hilburn together.

    To help you create excitement and drive sales through in-person styling, we’re launching our Spring Trunk Sample Program.

    The Sales Team has 8 Spring trunks available for Stylists to borrow to support:

    • Trunk shows
    • Spring Celebration events
    • Stylist Client events
    • B2B events

    Overall, any event that drives sales volume for you and your business.

    Click the link below to request a trunk:

    Request a Trunk

    Please note: Trunk requests will be fulfilled based on availability, potential revenue impact, and date requested. Not all submissions can be supported. Adam Steggers is managing this program and will follow up on any inquiries received via the request form.

    You will be asked to report back on the event, sales impact, and other details post-event.

    This is an excellent opportunity to create opportunities, increase appointment volume, and generate Spring momentum in your business.

    By the end of March, Sales Tools Earners (Stylists who sold $2,000+ in the previous 6 months and any New Stylist who joined in the past 6 months) will receive the following items:

    • Upgraded Button Cards
    • Complete Button Set
    • Somelos Bundle (SOM160-165 & SOM167) – available digitally until swatches arrive
    • AL230 and AL231 swatches – available digitally until swatches arrive
    • Santorini Rattan Lining Swatch

    For non-earners, the Upgraded Button Cards will be available for individual purchase in the Stylist Store. The Somelos Bundle (SOM160–SOM167), AL230, AL231, and the Santorini Rattan Lining Swatch will be included in the Spring 2026 J. Hilburn Sales Tools package, available for purchase.

    Marketing

    • Monday, March 23 – Custom Denim
    • Wednesday, March 25 – For the Groom
    • Friday, March 27 – Off the Clock Style

    Thank you for everything you do! Have a great week!

  • 2026 Stylist Call Recordings

    Our Monthly All-Stylist Calls happen on the 1st Tuesday of every month at 10:30 AM CST. Tips From The Top happens every 1st and 3rd Tuesday at 11:00 AM CST. During each Tips From The Top session, we’ll host a different topic with a guest Stylist to help you successfully grow your business. 

    Register Here for all Tips From The Top

    2026 All-Stylist Calls & Tips From The Top Recordings

    Each of the All-Stylist Calls and TIPS FROM THE TOP will be recorded, but tune in live and take advantage of the opportunity to dive in, ask questions and learn how to expand your business. All recordings will be organized by Month – Recent to Oldest. 

    March 5 – All Stylist Call – VIDEO RECORDING (CLICK HERE FOR AUDIO ONLY) 
    • Topic:  Monthly All-Stylist Call for March 2026
    • Presenters: Vice President of Sales James Burgess, Regional Sales Director Deb Scanlan, Vice President of Engineering Ravi Soni, and Director of Learning & Development Adam Steggers
    March 17 – Tips From the Top – VIDEO RECORDING (CLICK HERE FOR AUDIO ONLY) 
    • Topic:  Live Intermediate Stylist App Training
    • Presenter: Director of Business Development, Adam Steggers
    February 5 – All Stylist Call – VIDEO RECORDING (CLICK HERE FOR AUDIO ONLY) 
    • Topic:  Monthly All-Stylist Call for February 2026
    • Presenters: Vice President of Sales James Burgess, Studio Project Manager Simone Pizzuti, Vice President of Engineering Ravi Soni, and Director of Learning & Development Adam Steggers
    February 17 – Tips From the Top – VIDEO RECORDING (CLICK HERE FOR AUDIO ONLY) 
    • Topic:  Using Interactive Favorites in the Stylist App to help sell the Early Spring Suiting Launch
    • Presenters: Regional Sales Director Deb Scanlan
    January 20– The Fit Comparison Tool– VIDEO RECORDING (CLICK HERE FOR AUDIO ONLY) 
    • Topic: Understanding How to Use the Fit Comparison Tool in the Stylist App
    • Presenters:  Fit Success Manager Erin Murphy & UI/UX Designer Rebekah Terry

  • Weekly Update – March 13, 2026

    DON’T MISS

    To help everyone better understand the new compensation plan and how to make the most of it, we will host three open, one-hour educational sessions.

    These sessions are open to anyone who would like to join and will include a walkthrough of the plan along with time for questions.

    The goal is to obtain a better understanding of how to maximize your earnings on the new plan and how to take full advantage of the Booster Bonus.

    Hosted by:
    Deborah Scanlan, Regional Sales Director
    Simone Pizzuti, Senior Manager of Studio Operations

    Session Dates:
    3/16 1 pm CST – Register HERE

    3/18 7 pm CST – Register HERE

    3/19 9 am CST – Register HERE

    Each session will cover the same material, so feel free to join the one that works best for your schedule. We look forward to seeing you there!

    We’re excited to introduce the Booster Bonus, a limited-time earnings accelerator designed to reward Stylists who are building fast and selling strong. From May through January 2027, you will have the opportunity to elevate your Personal Sales Bonus Tier. Growing your sales in March and April helps you get a kickstart and maximize the Booster Bonus.

    How It Works

    During the promotional period, your recent Personal Qualification Volume (PV-Q) can be annualized to determine your Personal Sales Bonus Tier. Each month, you’ll be paid the higher of your Booster Bonus calculation or your standard trailing 12-month bonus, so your current strong performance can work harder for you now.

    Formula: (Total PV-Q ÷ # of Months) × 12 = Annualized Volume

    May Commission Period: (March–May Total PV-Q ÷ 3) × 12
    June Commission Period: (March–June Total PV-Q ÷ 4) × 12
    July Commission Period: (March–July Total PV-Q ÷ 5) × 12

    August through January 2027 follow the same logic.

    Example:

    Example:

    March – May Total Sales = $31,500 ÷ 3 x 12 = $126,000 Annualized Volume. This would earn you a $500 bonus payout in May commissions. 

    Why March and April Matter

    Your sales momentum now sets the stage for your Booster Bonus. Because the program annualizes your recent Personal Qualification Volume (PV-Q), strong performance in March and April can significantly increase your calculated annual volume, and your potential monthly bonus, during the May–January 2027 commission periods.

    Personal Sales Volume Bonus Chart

    Turn Recent Momentum Into Immediate Income

    The Booster Bonus is automatically available to all Independent Stylists, no opt-in required. Simply continue building your business and selling strong to take advantage of this limited-time opportunity to raise your tier and ramp up future earnings.

    VIEW DETAILS

    We look forward to continuing to support your growth and your future as we RESTYLE J.Hilburn together.

    As we approach the March 31 transition to the Stylist App, we want to ensure you feel fully supported and ready. Over the next several weeks, we will be sharing a complete set of resources designed to help you transition smoothly and make the most of everything the App can do to help your business RISE. 

    Available resources include: 

    • On-demand Video Tutorials 
    • Live Training Sessions (Basic, Intermediate, Advanced) 
    • Extended Support Hours 
    • FAQs and general iPad help 

    Access the complete Support Guide here:

    View the Stylist App Support Guide

    Take a few minutes to review the guide and choose the resources that best suit your needs. Our goal is simple: help you maximize every client interaction and every selling opportunity. 

    Extended Support Hours

    To help support you during this transition, the Stylist Success Team will offer extended support hours from March 16 through May 15, 2026, with availability Monday through Friday, 8:30 a.m. to 7:30 p.m.  

    Your Dedicated Support Line (DSL) Specialist will continue to support you directly through email and text, ensuring consistency and a personalized experience.

    For phone support, calls will be answered through a shared team queue.  This approach allows us to provide faster response times, reduce the likelihood of missed calls, and ensure you receive timely assistance during this transition period. 

    We look forward to introducing you to some (or all) of the Stylist App over the next 6 weeks. 

    We’re excited to offer Live Stylist App Zoom Training sessions throughout the month of March!  

    Each session will be led by members of our Home Office team and experienced fellow Stylists who use the App every day in real appointments. We have three courses available to meet you where you’re at.

    • Basic – Getting Started in the App
    • Intermediate – Building Momentum
    • Advanced – Mastering the App

    Note: If you’re brand new, we strongly recommend attending all three levels, starting with Basic. Each session builds on the previous one.  

    If you’ve been using the App for a while, choose the level that matches your comfort and experience — or attend multiple sessions to sharpen your skills.  

    All sessions are 1 hour and include live Q&A. Click below to book a session today!

    BOOK A LIVE TRAINING SESSION

    A new version of the Stylist App is live, packed with updates to make your styling smarter and faster! 

    What’s New:

    1. My Reports 
    You can now access all your favorite reports from Green Room directly in the Stylist App!  
    2. Stylist Store 
    Order business materials, accessories, and custom samples directly in the App. The Stylist Store is accessible directly from the product catalog. 
    3. Stylist Store Orders 
    All previous Stylist Store orders are now accessible from the My Account screen. 
    4. Calendar 
    Access your J.Hilburn calendar from the My Account screen to stay up to date on deliveries, birthdays, notes, and other company events. 
    5. View Client Orders by Product Category 
    Easily locate completed or in-process Client orders organized by product category.  
    6. Address Type 
    Address types from Green Room now carry over to the Client’s shipping addresses. 
    7. Enhancement: Adding a New Credit Card & Billing Address 
    Billing addresses will now auto-populate during checkout and in the Client Profile under Billing Management, making updates quicker and easier. 

    To take advantage of these new features, be sure to update to the latest version of the J.Hilburn Stylist App.

    Check out tutorials in the Stylist Central Facebook Group. Thanks for making every style unique. We’re thrilled for you to dive into these enhancements!

    By the end of March, Sales Tools Earners (Stylists who sold $2,000+ in the previous 6 months and any New Stylist who joined in the past 6 months) will receive the following items:

    • Upgraded Button Cards
    • Complete Button Set
    • Somelos Bundle (SOM160-165 & SOM167) – available digitally until swatches arrive
    • AL230 and AL231 swatches – available digitally until swatches arrive
    • Santorini Rattan Lining Swatch

    For non-earners, the Upgraded Button Cards will be available for individual purchase in the Stylist Store. The Somelos Bundle (SOM160–SOM167), AL230, AL231, and the Santorini Rattan Lining Swatch will be included in the Spring 2026 J. Hilburn Sales Tools package, available for purchase.

    Now that the gorgeous new Spring Collection is available to sell, it’s a perfect time to reach out to your Clients! To make it easier for you, we’ve added “Spring Collection” postcards to MOO.com to help you share the new collection with your Clients. Available with five (5) different front images, these beautifully designed postcards can be personalized with your contact information, making it easy to stay top of mind with Clients. Just log in to the J.Hilburn portal on Moo.com and click the green plus sign to access the new designs. Order yours today!

    Log Into the J.Hilburn Portal on MOO.Com

    Our next Tips From the Top is scheduled for Tuesday, March 17th at 11:00 AM CST. During this session, we’ll walk you through some of the most impactful features of the Stylist App and answer some of your most frequently asked questions. With the Green Room sunsetting on March 31st, this is a session that you won’t want to miss!

    Each Tips From The Top session features the strategies and steps that have led to business success for Stylists. Don’t miss out on the valuable tips shared during these meetings.

    Register for March 17th Tips From the Top
    Get Tips From the Top 2026 Recordings

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Please be mindful of the following upcoming factory closures when placing orders:

    April 2026:

    TGM: April 11-16 (Suits & Outerwear)

    VTG: April 26 (Shirts, Knits, Pants)

    VTG: April 30 (Shirts, Knits, Pants)

    Closures are also listed in the Stylist App Calendar. Lead times seen in the Green Room and the Stylist App account for closures, so the ETA is accurately reflected.

    To help you create excitement and drive sales through in-person styling, we’re launching our Spring Trunk Sample Program.

    The Sales Team has 8 Spring trunks available for Stylists to borrow to support:

    • Trunk shows
    • Spring Celebration events
    • Stylist Client events
    • B2B events

    Overall, any event that drives sales volume for you and your business.

    Click the link below to request a trunk:

    Request a Trunk

    Please note: Trunk requests will be fulfilled based on availability, potential revenue impact, and date requested. Not all submissions can be supported. Adam Steggers is managing this program and will follow up on any inquiries received via the request form.

    You will be asked to report back on the event, sales impact, and other details post-event.

    This is an excellent opportunity to create opportunities, increase appointment volume, and generate Spring momentum in your business.

    Marketing

    • Monday, March 16 – Derby Style
    • Wednesday, March 18 – Your Custom-Made Wardrobe, Expanded
    • Friday, March 20 – The Double Breasted Suit

    Thank you for everything you do! Have a great week!