NEW THIS WEEK
Your Stylist Success Team will be available with extended hours on Friday, October 31st until 8:00 PM CST, to assist you as you close out the month of October. Let’s finish October strong!
We’re happy to announce that our Thailand factory will begin shipping orders with FedEx on October 24th! After seeing tremendous improvements in shipping times from Vietnam, we’re excited to extend the same efficiency to Thailand. This change will positively impact shipping times on suiting and outerwear.
Orders will still be sent to our warehouse first to be beautifully packaged and consolidated before shipping out via UPS, ensuring your Clients receive their garments together and in true J.Hilburn style.
If you have any questions about this change, please reach out to the Stylist Success Team.
Keeping Clients updated on their orders is an important part of delivering great service, and FedEx makes it easy. We encourage all Stylists to sign up for FedEx Delivery Manager, a free tool that lets you track shipments, receive real-time alerts, and manage deliveries right from your phone or computer. It’s a simple way to stay informed and give your Clients added confidence that their packages are on the way.
With FedEx Delivery Manager, you can:
Track Client shipments in real time to stay informed every step of the way
Receive delivery alerts and updates so you can proactively keep Clients posted
View estimated delivery dates and times for easy planning and communication
Redirect packages to a secure FedEx retail location to help prevent damage or theft
Manage deliveries right from your phone for added convenience wherever you are
The season of giving is here and it’s a perfect time to reach out to your Clients! To make it easier for you, we’ve added new holiday gifting and Winter Collection postcards to MOO.com to help you connect with your Clients this season. These beautifuly designed postcards can be personalized with your contact information, making it easy to stay top-of-mind as Clients. Just log in to the Jilburn portal on Moo.com and click the green plus sign to access the new designs. Order yours today and send a festive reminder before the holiday ordering cutoff dates!
This week’s Simon Says explores the art of garment care, offering practical advice on how to properly use steamers and irons to preserve the structure and longevity of custom-made clothing. Simon shares professional techniques for pressing different fabrics and emphasizes a careful, respectful approach to maintaining the integrity of every tailored piece.
DON’T MISS!
The Winter 2025 Collection launched on Tuesday, October 14th, and we are so excited to share the new offerings with you and your Clients! This new Collection includes:
- Suiting: 12 new swatches, including:
- 2 new Velvet colors
- 2 Fancy Jaquards
- A new solid Reda Flexo suit
- 2 new solid VBC Revenge suits
- 5 Flannel Cashmere Blend swatches from VBC
- Shirting:
- 4 new swatches in Non-Iron and Soft Stretch Performance qualities
- Knits:
- 2 new colors in the Reda Heavyweight Wool Knit
- One new color in the Supima Interlock Jersey Knit
- Pants:
- 2 new colors in the new 4-Way Stretch
- One new color in the Tech Stretch Twill
- Italian Cashmere:
- Our new Italian Cashmere Cable Knit Sweater
- New Scarves and Beanie Hats
- 4 New Wool Baseball Hats
- New Allen Edmonds products
Visit the Winter 2025 Collection training page in the Newsroom to watch the recording of the Collection kick-off call and learn more about the Collection.
Once you’re acquainted with the Winter Collection, it’s time to start sharing with your Clients! Images of the Winter Collection for texting and sharing on social media are now available via our Social Content Library on Dropbox.
The holiday season is right around the corner! Help your Clients and their loved ones select the perfect gifts with our Holiday Gift Guide. This important sales tool is live on JHilburn.com now and ready for you to share.
Be sure to download our Holiday Gifting Images from the Social Content Library to share with your Clients via text and social media.
Fall is here – and the holidays are just around the corner! We strongly encourage you to place your holiday orders as early as possible. For any Clients wishing to place gift orders for the holidays, please refer to the order cut-off dates below. These dates are being offered as guidelines NOT as guarantees. If your Clients order by these dates, it is more likely that they will receive their orders in time for the holidays. Please note that denim is not included in the cutoffs because we cannot guarantee the delivery date this year.
Our next Tips From the Top is scheduled for November 4th at 11:00AM CST, immediately following our All-Stylist Call at 10:30AM CST on the same Zoom link. Please join us for expert tips from our guest Stylist, Sarah Ramsay. Sarah will be sharing tips from her Conference 2025 workshop, Styling Beyond the Swatch.
Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success.
Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.
Stylist Meetings Coming Soon to a City Near You
Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.
Recent Events:
Long Island, NY
Houston, TX
Upcoming Events:
- October 28 – South Florida Market Meeting
Selling
We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:
Big things are coming! Starting November 1, 2025, Style Boards will officially move to the Stylist App and will no longer be available in Green Room.
In the Stylist App, you can now:
- Convert a Style Board directly into an order
- Build complete looks with full product details
- Visualize the entire catalog at your fingertips
- Share boards instantly via social or direct links
Great News! Fall/Winter 2025 Style Boards are now available in the App! There are over 20 new boards that you can personalize and share with your Clients.
Did you know orders placed in the App over the past six months have a 15% higher Average Order Value compared to Green Room? That’s more commission in your pocket with every sale. Don’t wait! Make the switch to the Stylist App today to take advantage of the Stylist App’s visually engaging shopping tools and maximize your earnings. With ~50% of all orders now being completed in the App, we’re planning exciting new features for December once we fully migrate.
Need help getting star👉Book a 1:1 Stylist App Session to walk through features and get confident using your new tools.
Have you seen these items yet? These standout pieces are perfect to share with your Clients right now.
Click images to enlarge.
Stylists, it’s time to act now! These popular products are selling fast. Get these in front of your Clients today.
Check the list below, then reach out to your Clients to help them secure these must-have selections.
Click images to enlarge.
Marketing
- Monday, October 27 – Performance and Style (4-way Stretch & Stretch Pincord)
- Wednesday, October 29 – TBD
- Friday, October 31- TBD
Thank you for everything you do! Have a great week!