Weekly Update – October 4, 2024

Please join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury for our Pre-Spring Launch webinar on October 28th at 1:00 PM CST. 

Get your first look at what’s in store for Spring during our Pre-Spring launch on October 28th. Simon and Nicole will share the Spring looks and fabrics that will take us into 2025.

Please click the link below to register for the Pre-Spring Launch webinar. 

We are excited to introduce the Direct Client Acquisition Bonus! This new initiative runs from October 1-December 31, 2024, and is aimed at recognizing and rewarding Stylists who grow their quarterly Net Client Count with New Clients compared to Last Year. This program provides a unique opportunity for Stylists to earn additional rewards and works in conjunction with the Enhanced Client Referral program.

Click the link below to learn how to earn the Direct Client Acquisition Bonus:

Are you working toward the Growing Elite: Thailand / Hong Kong Trip? Here are the latest rankings as of September 30, 2024.

(Click Arrows to scroll through slides)

A lot can happen in a month! Keep going for your chance to earn a spot on this once-in-a-lifetime trip!

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The following Sportscoat linings are now OOS. Please make sure to remove the lining swatches from your Presentation Box so it reflects the current assortment. We will be introducing new linings soon, so stay tuned for updates!

We are experiencing a production delay at the factory for the White Poplin and White Performante pocket squares. We expect to receive the restock by mid-October.

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As part of our regular seasonal changeover, some previous season fabrics have been removed from JHilburn.com as of October 1st (Fall/Winter 2022 & 2023 and Spring/Summer 2024). You can continue to sell these fabrics through the Green Room and Stylist App until they have sold out. Click the link below for the full list of fabrics: 

We’ve identified an issue with the School of Style’s automated training assignment system. Typically, after completing all courses in the “Getting Started” learning path, the “Ramping Up” training should automatically be assigned, followed by the “Advanced Stylist Education” upon completion of “Ramping Up.”

We want to inform you that we have corrected the new Stylist learning path assignments in School of Style. With this corrected, when a Stylist enrolls via the enrollment link, they will be automatically assigned the following learning paths in School of Style.

New Stylists can access this content on the “My Training” dashboard or by clicking “Assigned Training” located in the top main menu of School of Style.

We’ve added new content, “How to be a Business Owner”, to your School of Style Learning Library under “Conference 2024 Workshop Presentations.” This is special content as it’s brand new and has never been seen. How to be a Business Owner was not a hosted workshop at the Conference, but the content is now available for your learning pleasure.

We have added a preview slide from “How to be a Business Owner” below.

Everyone has access to The School of Style Learning Library! Watch the short video below to access your Learning Library from your Stylist App.

We are pleased to announce that the Fit Profile Management feature has been fully upgraded, allowing you to manage fit profiles for all categories on the Stylist App. This enhancement was made possible thanks to your ongoing support and feedback!

To enjoy these new features, please update to the latest version of the J.Hilburn Stylist App, available now on the Apple iPad App Store. Click HERE to download and upgrade directly from your iPad.

Don’t forget to check out the Stylist App tutorial videos in Revolution. You can also find these videos in the Stylist Central Facebook Group.

Thank you for making every style unique with the Stylist App. We can’t wait for you to experience these enhancements!

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We want to take a moment to update you on an important development concerning our systems and processes.

As part of our commitment to enhance our services and reduce costs, we recently implemented NetSuite with the goal of improving our operations to better serve you and your clients. However, over the past several months, we have encountered ongoing issues with this implementation that have impacted our ability to provide the level of service you expect and deserve.

Despite our dedicated efforts and close collaboration with our systems integrator to resolve these challenges, we have not achieved the desired improvements. In fact, these issues have added to our workload and adversely affected our service quality.

After careful consideration, we have made the difficult decision to roll back the NetSuite implementation. This means we will return to using our prior systems to process orders and fulfill them in our warehouse. Please rest assured that this change will have no impact on your use of the Stylist App, how you process orders, or how your clients receive their products. Everything will continue to operate as it did before, and this transition will occur entirely behind the scenes using our legacy backend systems.

We believe this is the best course of action at this time to ensure we can continue to support you and your clients effectively.

We are committed to being open and transparent with you as we navigate this journey of growth and improvement. Your partnership is invaluable to us, and we deeply appreciate your understanding and patience during this time.

If you have any questions or concerns, please do not hesitate to reach out to us.

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Here are the Featured Products of the Week! Our team has curated this list of the items that we’re most excited about this week. If you haven’t shared these styles with your Clients yet, we’ve made it easier for you to do so. New Styleboards have been published for this week’s featured suiting.  We know your Clients will love them as much as we do. 

EVENTS

Our showroom in New York City held a special event this week! Information Technology company Technologent hosted a private appreciation event for their top clients. Each of their clients got to shop with one of the showroom Stylists.

“ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights! 

Local Meetings Coming to a City Near You!

Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all! 

UPCOMING EVENTS: 

October 9 – Birmingham, AL

October 9 – Huntsville, AL

October 14 – Sacramento, CA

October 15 – Walnut Creek, CA

October 16 – Las Vegas, NV

October 21 – Kansas City, KS

October 21 – Dallas, TX

October 22 – Waco, TX

October 28 – New York City, NY

Check out the Training/Events page for more details and to see when a location near you has been added! 

Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.

SELLING

Fall is here – and the holidays are just around the corner! We strongly encourage you to place your holiday orders as early as possible. For any clients wishing to place gift orders for the holidays, please refer to the order cut-off dates below. These dates are being offered as guidelines NOT as guarantees. If your clients order by these dates, it is more likely that they will receive their orders in time for the holidays. 

To help ensure your client receives his order promptly, please make sure you are following the best practices listed below when placing an order so that we can provide our Clients with the best service possible.

  • Before submitting the order, verify with Client the current shipping address. We don’t want the package delivered to an old address.

  • If shipping to a business address include Company Name or Suite Number. We don’t want the package delayed due to missing information.

Following these quick and easy steps will ensure the best experience for your Client.

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TEAMBUILDING

Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!

FIT/PRODUCT

Please join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury for our Winter Launch webinar on October 7th at 1:00 PM CST. 

Simon and Nicole will be sharing a small range of new shirting and printed linings that are available digitally for now. They will also have product updates and the launch of a new outerwear style we shared at Conference 2024.

Please click the link below to register for the Winter Launch webinar. 

TECH

 Critical Reminder for All Stylists!

To ensure everything runs smoothly in the Stylist App, it’s vital that you’re always on the latest version. The current version is 1.5.9.

To check your version:

  • Open the app homepage.
  • Tap your name/photo in the top right corner.
  • The version number is at the bottom of the pop-up.
  • If you need to update, go to the app store immediately!

Staying updated ensures the app functions correctly for your business!

LEARNING

More content from our 2024 Conference has been loaded into your School of Style – Learning Library.

This week, we have posted the Conference Workshop, Fit Confidence. This workshop material was created and hosted by Erin Murphy and Fangfang Zhang.

Join the Learning & Development Office Hours every Thursday at 2 pm central.

Whether you’re looking for deeper insights into Stylist training or have specific questions about learning and development, we’re here to assist you. Register via the Zoom link below, and connect with us every Thursday at 2 PM Central. Let’s learn and grow together!

The Learning & Development team provides a weekly report every Monday to Mentors and Regional Sales Directors, specifically tailored to new Stylists in their Fast Start Period (the first 90 days post-enrollment). Each report is personalized for both the Stylist and Mentor, offering clear, actionable guidance.

The reports include:

  • Updates on the Stylist’s training progress.
  • Direct links to key resources, such as the Measurement Certification calendar.
  • Suggested next steps for Mentors.
  • Essential reference materials (e.g., New Stylist Success Formula and School of Style).
  • Seasonal and program-specific content.

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J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.   

On this call, you will have an opportunity to:

  • Get to know other new stylists from across the country
  • Hear from guest speakers (Home office staff and Field Leaders) 
  • Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
  • Get your questions answered

New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST

Next Session: Tuesday, October 8th: 7pm CST hosted by Regional Sales Directors Deb Scanlan and  Kelly Braaten

MARKETING

  • Monday, October 7th – The Fall Shirt Jacket
  • Wednesday, October 9th – Professional Meets Personal
  • Friday, October 11th – Client Referral Program Reminder

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