Author: Mary Moon

  • Removed Fabrics from Sale Page

    We will be changing strategy going forward with regards to sale product. This includes both custom and RTW products.

    • Currently, when a fabric or RTW item goes on sale in a Summer Event in June or a Winter Event in December, sale fabrics and sale RTW items remain on sale on J.Hilburn.com after the end of the sale month for as long as inventory is not sold out.
    • This can result in Stylists losing full-price sales, and it is not brand enhancing. We currently have too many sale items on our website, which dilutes our brand’s strength.
    • Effective January 31, 2021, all sale products will be taken off the website and will not be available as sale products on our website until the next semi-annual sale event in June.
    • Going forward, we will only have sale product on J.Hilburn.com for the sale month and possibly the next month. After that, there will be little to no sale product on J.Hilburn.com until the subsequent end of the season sale event.

    Example:

    • The Fall, Holiday, and Resort 2020 fashion product will go on sale for the first time during the Summer Event in June 2021 for a maximum period of two months before being removed from J.Hilburn.com.
    • Any unsold product will reappear on sale on J.Hilburn.com during the Winter Sales Event in December 2021 for a maximum of two months. After that, this product will no longer be offered for sale and will no longer be available for Clients and Stylists. Any remaining inventory at that point will be liquidated.

    During the periods between sale months, you can still sell the product at the sale price, if inventory is available, through the Green Room, but you will not be able to use these items in Style Boards or on J.Hilburn.com.

    Important Note: At the end of January 2021, the product currently on sale is coming off J.Hilburn.com. The next time any of this product may be back on J.Hilburn.com will be in June 2021. Some of this current sale product will be liquidated and not be offered for sale going forward. We want you to know about this change, which will be happening at the end of January, if you have Clients who are more inclined to be sale buyers only or if you would like to place an order for family members. Please place these orders before the end of January.

    You can download the list of SKUs that will be removed below. 

  • Essential Shirt Promotion

    New year, new essential shirts! As we begin 2021 together, we are offering a buy more, save more promotion on 118 essential SKUs. You can view all SKUs here or by downloading the list here.

    SOCIAL SYNERGY – Let’s Work Together

    As we saw success in not only sales, but also our social media reach during the Masks efforts, we’d like to post together with you all once again for the Essential Shirt Bundle. Starting on January 5th, we will text out the image & copy for the day’s post. You can also download them below! 

    January 5th Post

    COPY: The beginning of the year is a great time to update your custom-made essential shirts. Buy 3 or more essential shirts and save $20 off each one. 

    HASHTAGS: #custommade, #madetomeasure #jhilburn #customshirt #buymoresavemore #savings #madeforyou #newyear #newyou #newyearresolutions

    January 8th Post

    COPY: Freshen up the shirts that you wear the most and have your favorite shirts ready all-year round. Buy 3 or more essential shirts and save $20 off each one.

    HASHTAGS: #custommade, #madetomeasure #jhilburn #customshirt #buymoresavemore #savings #madeforyou #newyear #newyou #newyearresolutions

    January 9th Post

    COPY: Update your go-to white, blue and pink shirts that are easy to wear under any sportcoat or suit. Buy 3 or more essential shirts and save $20 off each one. 

    HASHTAGS: #custommade, #madetomeasure #jhilburn #customshirt #buymoresavemore #savings #madeforyou #newyear #newyou #newyearresolutions

    You can share the two images below with your Clients or post the on your social media, after the above posts are made January 5th – 9th. 

    FAQ

    Friday, January 1st

    Sunday, January 31st

    Your Client can purchase 3 or more items from a select list of Custom Shirt Essentials and receive $20 off each shirt purchased. You can find that list here.

    Example: 2 Shirts ($178×2=$356) + 1 Shirt ($148) = $504 – $60 = $444 

    No, for the Promotion to be applied, all 3 or more shirts must be in the same transaction. 

    No, this offer is only valid on a select list of 118 full-priced essentials shirts. You can find that list here.

    Your Client will receive an email on January 2nd, 2021 announcing the Custom Shirt Essentials Promotion. We will continue to advertise the Promotion via email over the course of the Promotion period.

    • Jan 2nd
    • Jan 5th
    • Jan 7th
    • Jan 9th
    • Jan 18th
    • Jan 20th
    • Jan 22nd
    • Jan 31st

    If your Client has unsubscribed from our Marketing emails, it’s up to you to let him know about this promotion. You can utilize tools such as the Style Board 2.0 to create personalized messages for your Clients. In addition, we recommend you send a personal message to your Clients, even if they do receive the email from Marketing.

     

    Yes, the offer is valid if your Client shops via .com. 

    No, you cannot stack other discounts or offers with this Custom Shirt Essentials Promotion. 

    No, we will not be providing refunds on previous purchases.

    Stylists will earn 100% CV after the discount.

    • PV (Personal Qualifying Volume) = 100% of the item price after the discount
      CV (Commissionable Volume) = 100% of the item price after the discount

    Example: Purchase of 5 shirts for $640.

    (Logic $148*5 = $740 less $100 = $640).

    The Stylist will be paid on $640 PV and CV.

    You are paid on your CV. Your PV dictates your payout percentage on the CV. Please reference the Career Plan for any further questions regarding earnings. 

  • October Client Emails

  • October Inactive Client Promotion | FAQ

    Tuesday, October 13th, 2020 at 9:00 am CST

    Monday, November 30th, 2020 at 11:59 pm CST

    Each  eligible Inactive Client will receive $100 off their next order of $500 or more. Sales tax and shipping are not included. The Order must include Full Price Items only.​

    These eligible Inactive Clients have not made a purchase from January 1st, 2011 – October 12th 2019.

    Eligible Inactive Clients will receive an email from J.Hilburn if they have opted in to receive our marketing emails. Inactive Clients who have unsubscribed will not receive Company emails, so it is up to you to reach out to your eligible Inactive Clients who have unsubscribed and let them know about this offer.

    If he’s still subscribed, he’ll receive our emails. However, you should reach out to him regardless. We recommend you send a personal email or message to your  eligible Inactive Clients, even if they do receive the email from Marketing.

    Our Tech Team has added an orange  TAB in the Green Room with the eligible Inactive Clients in your list that will be eligible for this Promotion. The TAB will be titled “October Inactive Client Promotion” and will be to the right of your other Client tabs. Here you will find the list of your eligible Inactive Clients who qualify for this Promotion. The Inactive Clients eligible for this Promotion in this TAB will be listed by Last Purchased in Descending date order.

    No, this offer is only redeemable through his Personal Stylist. The Discount Code will appear during the ordering process, like the screenshot example below under Available Promo – the Stylist will need to apply the code JHOCT20-(Customer ID) to the order. So, for example, it would be JHOCT20-118819. 

    No, Clients will not be able to stack other discounts or offers with the $100 off promo.

    Yes, a Gift Card is considered cash and can be used to pay for the order, even if the discount is applied.

    No. Your Client cannot purchase Gift Cards and apply this promo. 

    No, this offer is only valid on full priced items. 

  • Stylist Virtual Background

    We’ve heard your request for a branded background to use while conducting your Virtual Appointments, and we are happy to give you one. Click the button below to download it to your device.