J.Hilburn Newsroom

Category: Archived Items

Repository for out of date content

  • Weekly Update – February 21, 2025

    NEW THIS WEEK

    To help support you as you close out the month of February, Stylist Care and Fit Advice will be available on Friday, February 28th from 8:30AM to 8:00PM CST. 

    Congratulations to our incredible Stylists who earned the Growing Elite: Thailand & Hong Kong trip! Your dedication and commitment to excellence brought you to this unforgettable experience, where you explored stunning destinations, immersed yourself in culture, and got a behind-the-scenes look at the craftsmanship that makes J.Hilburn exceptional. This trip was a celebration of your hard work—and we couldn’t be prouder!

    For all Stylists, the journey to Growing Elite: Vietnam & Hong Kong 2026 has already begun! The qualification period started on January 1st, and this is your opportunity to set your sights on the next extraordinary adventure. Keep pushing forward, building your business, and making an impact—the next Elite experience is waiting!

    Custom Spring templates are available in the Custom-Made Social app. Over 50 Invitation options are available featuring Spring photography for Stylists and Stylist Studios. There are 18 Stylist Advertisement/Digital Business card options, with more being added next week for Stylist Studios. Find them in the Content Library, then click on Templates. 

    DON’T MISS!

    Stylist Meetings Coming Soon to a City Near You

    Each week, our Regional Sales Directors Deb Scanlan and Kelly Braaten are adding locations, so keep checking the Training & Events calendar and register to attend. 

    Upcoming Events:

    Our next All Stylist Call / Tips From the Top is scheduled for Tuesday, March 4th at 10:30 AM CST, and here’s what we have in store:

    Graham Shaffer-Rais

    We are excited to share that Graham Shaffer-Rais, a Top Seller and Platinum Circle of Excellence earner will be our guest speaker for Tips from the Top on Tuesday, March 4th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on his valuable tips and strategies.

    Register for March 4th ALL-STYLIST CALL / TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Our supply of printed Spring 2025 Collection Lookbooks is rapidly dwindling! If you haven’t ordered your Lookbooks yet, NOW is the time. We have a very limited quantity remaining available to order.

    Spring Lookbooks are available in packs of five (5) for $30 ($6 per book). To place your order, visit the Stylist Store. A SKU has been added for purchase, (SS25Lookbook-5pack).  These are available on a first-come, first-served basis, so get them before they’re gone!

    Selling

    The olive linen pre-spring fabric has been more popular than we thought with sell-thru’s exceeding our expectations. Currently we are waiting on replenishment yardage which should arrive March 1. We have reactivated the corresponding SKUs with their new back-order date – please continue offering this fabulous fabric to your clients!

    One of the best parts of attending SLS is hearing from experts across the J.Hilburn community. At this year’s event, we enjoyed a presentation from our Dallas Studio Manager and one of our top-selling Stylists, Bob Esparza! During this presentation, Bob shared insights into enhancing the Client experience in a conversation with Chief Creative Officer Simon Kneen.

    Bob Esparza

    This presentation was a favorite of our SLS attendees, and we are happy to be able to share it with all our Stylists now. Click the link below to watch the presentation:

    Watch SLS Presentation with Bob Esparza and Simon Kneen

    Please note that the following sportcoat linings are running low at the factory – but replenishment is expected on the dates listed below:

    You can still place orders with these sportcoat linings – but there may be a slight delay in fulfillment due to the lining restock. We appreciate your patience and will do our best to ensure timely delivery.

    We do not have an ETA for the Taupe/Navy Paisley lining yet. Our supplier is having challenges matching our color standard for the replenishment. We are working closely with them and will continue to update you on our progress.

    We will continue to monitor and provide updates as we receive more information.

    Taupe/Navy Paisley
    • Monday, February 24 – New Spring Shirting
    • Wednesday, February 26 – Italian Custom Made Knits
    • Friday, February 28 – Italian Suiting

    Thank you for everything you do! Have a great week!

  • Weekly Update – February 14, 2025

    NEW THIS WEEK

    You olive-d this pre-Spring fabric so much, it sold out! But we worked with the mill, and more meters of our beloved Olive Linen fabric (JHSU88) are on the way. Orders will resume production on March 1. We have reactivated the corresponding SKUs with their new back-order date – please continue offering this fabulous fabric to your clients!

    One of the best parts of attending SLS is hearing from experts across the J.Hilburn community. At this year’s event, we enjoyed a presentation from our Dallas Studio Manager and one of our top-selling Stylists, Bob Esparza! During this presentation, Bob shared insights into enhancing the Client experience in a conversation with Chief Creative Officer Simon Kneen.

    This presentation was a favorite of our SLS attendees, and we are happy to be able to share it with all our Stylists now. Click the link below to watch the presentation:

    Watch SLS Presentation with Bob Esparza and Simon Kneen

    J.Hilburn events are happening across the country! Here are a few from this past week:

    Connecticut Stylist Meeting

    Colorado Stylist Meeting

    Dallas-Lakewood Studio Opening

    DON’T MISS!

    Our next Tips From the Top is scheduled for Tuesday, February 18th, and here’s what we have in store:

    Laura Getty

    We are thrilled to share that Laura Getty, a Top Seller and Platinum Circle of Excellence earner from Wayne, Pennsylvania, will be our guest speaker for Tips from the Top this coming Tuesday, February 18th! Laura will share insights on the layers of business growth and how to strategically build your success with a disciplined approach.

    This is an incredible opportunity to learn from one of the best in the business! Don’t miss out on her valuable tips and strategies.

    Register for February 18th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Our supply of printed Spring 2025 Collection Lookbooks is rapidly dwindling! If you haven’t ordered your Lookbooks yet, NOW is the time. We have a very limited quantity remaining available to order.

    Spring Lookbooks are available in packs of five (5) for $30 ($6 per book). To place your order, visit the Stylist Store. A SKU has been added for purchase, (SS25Lookbook-5pack).  These are available on a first-come, first-served basis, so get them before they’re gone!

    Selling

    Please note that the following sportcoat linings are running low at the factory – but replenishment is expected on the dates listed below:

    You can still place orders with these sportcoat linings – but there may be a slight delay in fulfillment due to the lining restock. We appreciate your patience and will do our best to ensure timely delivery.

    The Taupe / Navy Paisley Lining replenishment has arrived, but we have encountered a color-matching issue that does not meet our quality standards. We are actively working with our lining supplier to resolve the situation, but at this time, we do not have a confirmed ETA for the corrected shipment.

    We will continue to monitor and provide updates as we receive more information.

    Taupe/Navy Paisley
    • Monday, February 17 – Effortless Casual
    • Wednesday, February 19 – New Blues
    • Friday, February 21 – A New Casual Pant

    Thank you for everything you do! Have a great week!

  • Enhancing the Client Experience: Insights from Dallas Studio Manager Bob Esparza

    In a presentation at SLS 2025, Bob Esparza, the Manager of the Dallas Studio and a top-selling J.Hilburn Stylist, shared insights into enhancing the Client experience in a conversation with Chief Creative Officer Simon Kneen. During this conversation, Bob shares effective sales techniques, emphasizing premium products to attract interest. Bob also discusses men’s fashion, focusing on vests and suits, including fabric quality and construction. Client fittings, personalized service, and the benefits of deconstructed suits are discussed. Educating clients about fit and comfort is also emphasized. 

    PRESENTATION CHAPTERS

    Chapter 1

    00:00

    Introduction of Bob

    Introduction of Bob as the manager of the Dallas Studio, acknowledgment of his achievements.

    Chapter 2

    00:50

    Client Experience & Feedback

    Clients feel the studio is boutique-like. Bob shares excitement about the new line and Client preferences.

    Chapter 3

    04:00

    Sales Techniques & Relationships

    Bob explains his sales approach and the importance of building trust and relationships with Clients.

    Chapter 4

    30:15

    Vest and Tuxedo Trends

    Discussion about vest fabric options, tuxedo trends, and pricing details.

    Chapter 5

    31:38

    Suit Quality & Client Fitting

    Inquiry about suit quality, fitting techniques, and Client interaction.

    Chapter 6

    33:23

    Client Reorders & Delivery

    Questions about Client reorders, fitting sessions, and delivery preferences.

    Chapter 7

    36:00

    Deconstructed Suit Benefits

    Explanation of deconstructed suits, their fit, and suitability for different body types.

    Chapter 8

    39:03

    Client Education & Priorities

    Emphasis on educating Clients about fit, comfort, and prioritizing client preferences.

    Links to supplies used for Bob’s boards:

  • 2024 Tax Season is Here!

    January 3, 2025

    Nothing! You are good to go, and no action is needed. 

    Visit the IRS.gov website at: 

    https://www.irs.gov/pub/irs-pdf/fw9.pdf 

    Earnings include bonus and commission payouts, as well as the retail value of rewards such as, but not limited to trips, business materials, professional fees, registration fees, etc. 

    Please consult with your tax advisor for additional questions.

    J.Hilburn will provide you with IRS Form 1099 for tax reporting when your earnings meet or exceed $600 for any particular year.

    December of last year – November of the current year.

    Example: 12/1/2023 – 11/30/2024

    • Read all the field labels to enter appropriate and correct details.
    • Follow the instructions on the W9 form to complete the form.
    • Once you’ve completed, check data for any possible errors and correct them before signing. 
    • Be sure to send the completed form to Stylist Care.

    J.Hilburn, Inc. is requesting your assistance in providing us with the information necessary to process 1099 Forms. The Internal Revenue Service requires us to receive and retain a Form W-9 from you to certify your name, address, U.S. residency status, taxpayer identification number, and backup withholding status. We only use your tax information for required governmental reporting purposes. For more information consult with your tax advisor or follow the IRS info link:  https://www.irs.gov/forms-pubs/about-form-w-9

    1. By scanning or taking a picture of your W-9 and then emailing it to stylistcare@jhilburn.com.
    2. Mail to Attention J.Hilburn Finance, 883 Trinity Drive, Lewisville, TX 75056

  • FAQs: The VIP Client Loyalty Program

    The VIP Client Loyalty Program is a tiered program designed to show appreciation for our best Clients and engage New Clients into developing an aspirational relationship with our brand. The reward tiers highlight the personalization of our custom product which is one of our key differentiators as a brand. 

    Program tiers are as follows:

    *Options include: Button Upgrades, Monograms, Ribbon Piping and Contrast Fabric.
    Multiple complimentary options can be ordered on each shirt.

    **Options include: Working Button Holes, Half-lining, Fancy Lining, Distressed Buttons (jackets and trousers), Shell/Metal Buttons (jackets), Contrast Stitching and Monograms.
    Multiple complimentary options can be ordered on each suit.

    The VIP Client program was introduced on May 2nd, 2024.

    Yes. When a Client creates an account on jhilburn.com, there is an option to opt-in to the VIP Client Loyalty Program at that time.

    Should he decline at that time and decide later that he wants to join, he absolutely can. If he clicks on “Hi, {Client Name}” in the upper-left-hand corner when he’s logged into your PURL, he can click on “The VIP Client Loyalty Program.” Select “Enroll for the VIP Client Loyalty Program” which will prompt for his birthday (Month/Day), then hit “enroll.” He will now be enrolled in the VIP Client Loyalty Program.

    He can access this section at any time which will show his Status, Qualifying Program Spend, and Program Inception Date, as well as the details of other VIP Client Loyalty Program tiers and how to qualify.

    Participation in the program is dependent on registration. To ensure your Clients are able to register, you must enter a valid email address for them upon account setup and ensure it matches what the Client uses for jhilburn.com.

    No, you cannot register for the Client. The acceptance of program terms and conditions requires the Client to take this action himself by using his own valid email and password.

    If you go to your Little Black Book, as you scroll through your Clients, underneath their name a little key symbol displays and will notate the Client’s tier status (Not Registered, Registered, Silver, or Gold).

    Additionally, if you go to the Client’s profile in the Green Room, their Program status will be displayed underneath the Billing/Account section of their profile entitled “The Board.”

    Registered means the Client has opted into the Board Program but has not yet satisfied enough qualifying program spend to hit one of the tiers.

    Further, if it says Not Registered – that means the Client has not yet opted into the VIP Client Loyalty Program.

    There are two (2) reward tiers in the program and they are built around Qualifying Program Spend (all lifetime spend from the time the Client registers for the Board online).

    Hitting the different levels of the Program is dependent on when they opted in  and their Qualifying Program Spend.

    *Options include: Button Upgrades, Monograms, Ribbon Piping, and Contrast Fabric.
    Multiple complimentary options can be ordered on each shirt.

    **Options include: Working Button Holes, Half-lining, Fancy Lining, Distressed Buttons (jackets and trousers), Shell/Metal Buttons (jackets), Contrast Stitching, and Monograms.
    Multiple complimentary options can be ordered on each suit.

    The key symbol indicators for Clients in the Green Room will be updated each month following our financial month close.

    At this time, there is no notification to your Client about their change in tier status. Your Client can check their Board Program status under their account through your PURL at any time.

    The lifetime spend from the time the Client registers for the Board.

    All merchandise sales are included in qualifying program spend (less any returns).

    Tax, shipping, and gift card sales are not included in qualifying program spend.

    Yes, should they qualify for complimentary shirt and/or suit options. Multiple complimentary options can be ordered on each shirt. Additionally, multiple complimentary options can be ordered on each suit if qualified.

    Qualifying Program Spend is individual spend tied to an individual Client’s Profile. Spending across multiple Client Profiles cannot be combined as qualifying spend for one individual even if one Client is footing the bill.

    No, Gift Cards purchased by a Client do not count toward Qualifying Program Spend because it is a form of tender, not merchandise.

    However, when the Recipient of the Gift Card redeems and is part of the Board Program, this will count towards the Recipient’s Qualifying Program Spend because it is a form of tender for a merchandise purchase.

    The program is a natural tie-in when talking about shirt and suit options and styling custom product during your First Appointment.

    It is a way to show Clients that a lasting relationship with you as their Stylist earns them exciting rewards. When Clients reach a Tier status, a phone call congratulating them and setting up an appointment to talk about their new rewards is a great idea. For Clients close to an award, it is a great way to move them into a higher average order value.

    You can direct your Client to this link on your PURL:

    FirstNameLastName.jhilburn.com/vip-client

    Full Terms and Conditions are available on the bottom of this page when you click “Terms and Conditions.”

    Contact Stylist Care at stylistcare@jhilburn.com.