J.Hilburn Newsroom

Category: Archived Items

Repository for out of date content

  • Fill the House in March

    Get ready to rally together like never before because March is here, and we’re launching our exciting “Fill the House” campaign! This is our time to unite and make history by welcoming more Stylists into the House of J.Hilburn than ever before.

    As a community, we’re aiming high, setting our sights on adding more Stylists throughout March than in any previous month. And with your passion, dedication, and expertise, we have no doubt we’ll achieve this goal together.

    To kick things off, we’re introducing the Golden Ticket! If you’ve sold $1,000 or more between January and February, congratulations! You’ve earned yourself a Golden Ticket to offer a potential Stylist, inviting them to join our incredible community for $0 initial investment. But that’s not all – all New Stylists who joined in 2024 also receive one.

    Here’s where it gets even more exciting: when you bring on a New Stylist with your Golden Ticket in March, you’ll receive two more Golden Tickets to use before the end of April! It’s a fantastic opportunity to expand our community even further and grow together.

    As a bonus, any New Stylist who joins in March will also receive a Golden Ticket to use by the end of April, giving you and your New Stylist a head start on building for the future.

    But wait, there’s more! With each New Stylist enrollment, there’s an opportunity for your New Stylists to earn Fast Start Bonuses. These bonuses are designed to reward them for their early efforts in building and getting started on their journey with J.Hilburn. And for our Mentors, there’s an additional perk – you’re eligible for matching Fast Start Bonuses, rewarding you for your mentorship and support.

    Let’s come together, support one another, and make March a month to remember for J.Hilburn. It’s time to fill the house.

    FAQ

    Any Stylist that sold $1,000 combined volume between January and February. Also, all New Stylists that joined in 2024.

    Qualifying Stylists receive one Golden Ticket to be used in March. When the Golden Ticket is used in March, the qualifying Stylist will receive two more Golden Tickets to be used before the end of April.

    All qualifying Stylists will have the Golden Ticket in their New Stylist invitation portal by mid-day Friday, March 1.

    The Golden Ticket that is issued on March 1, will expire at the end of the day on March 31, if not used.

    Yes, if you have already sent a Potential Stylist an invitation, prior to March 1, you will need to delete that invitation and send them a new one with the Golden Ticket included.

    Yes, all New Stylists that join in March will also receive a Golden Ticket to be used by the end of April. 

    Becoming a J.Hilburn Stylist Calls Daily in March

    Join us in our commitment to support our Fill the House campaign! Throughout the month of March, we’re hosting special calls to inspire and guide Potential Stylists in becoming part of the J.Hilburn community. Every weekday at 12pm CT and each Wednesday and Thursday evening at 7pm CT, they’ll have the opportunity to hear from different J.Hilburn voices. These calls are designed to empower and inform, offering valuable perspectives as they consider joining J.Hilburn. Invite your Potential Stylists to join us by sharing this link: bit.ly/BecomeJHStylist. Let’s fill the house together and build something extraordinary!

  • LinkedIn Master Class with Jennifer Jones

    SLS2024LOGO

    Sales and Leadership Summit Virtual 4 Week Workshop


    LinkedIn Master Class with Jennifer Jones

    JENNIFER JONES

    Learn the Power of LinkedIn with Jennifer Jones 

    We have launched a new LinkedIn Masterclass for all attendees of our Sales and Leadership Summit 2024. They have received an email invitation with the Zoom call information and can join live to ask Jennifer questions. We will soon be sharing all recordings for all stylists to learn from. LinkedIn can be a powerful tool for your business if you understand how to make it work.

    Here’s a little information about our presenter! 

    Jennifer Jones is a dedicated wife and mother of four children. She had a successful career in pharmaceutical sales for 20 years before deciding to pivot her life by leaving the corporate world.

    Jennifer discovered that LinkedIn was an excellent platform for expanding her online business. She learned how to make the most of LinkedIn during her free time and now helps others do the same. Jennifer currently runs multiple businesses, with LinkedIn being the primary growth driver for all of them. She has achieved a team volume of $7,000,000+ THIS PAST YEAR with over 3,000 team members and growing.

    In her spare time, Jennifer enjoys raising entrepreneurs, cooking gourmet meals, finding the perfect champagne, traveling the world, and riding her Peloton bike.

    HERE FROM JENNIFER WHY LINKEDIN IS SO POWERFUL

    MARK YOUR CALENDARS

    Ask Jennifer Jones A Question(s) Here

  • Update to Remake Options in Green Room

    In pursuit of our mission to streamline the Green Room for Stylists, we’ve upgraded our remake options. These enhancements address scenarios stylists may face and reduce the need for JH credits for non-refund-related purposes.

    Now you will have the ability to:

    • select a new fabric on a remake when the original fabric is out of stock.
    • change fabrics on any remake.
    • process a remake for style changes.
    • Charge the client for any price changes from the original order to the remake due to fabric or styling changes.

    Remake and Return FAQs

    • Remake: each customer is entitled to up to two complimentary remakes for custom shirts, suiting, casual bottoms, knits, and outerwear. Remakes are intended for a Client who is experiencing fit issue which can not be resolved by an alteration.
    • Return for JH Credits:  a client can choose to return a garment for JH credits if he is not interested in an alternative fabric or remake. JH Credits are automatically applied to a client’s account once the original garment has been received at the warehouse. Processing time for JH credits is 7-10 business days after shipping. Stylist will be clawed back the associated commission on a return for JH credits. 
    • Refund: Refunds will only be issued to the original payment method. Processing time for refunds is 7-10 business days after the garment has been received in our warehouse. Stylist will be clawed back the associated commission on a refund.

    • If a stylist is placing a remake and the fabric is out of stock, Green Room will display a field for selecting a new fabric in the same category.  After selecting a fabric, the stylist can proceed with the remake with the new fabric. Based on his fabric selection, the client will charged for any price changes from the original order to the remake.  If the Client does not like any of the available fabrics the stylist will need to process a refund. 

    On the final screen of the remake process, stylists have the ability to select a Rush or Extreme Rush Fast Pass and charge the Client accordingly. 

    CUSTOM REMAKES

    • All remake and alteration requests should be placed through your personal Stylist within 90 days of the order’s ship date. If you do not have a Stylist, please reach out to our Support team at support@jhilburn.com.
    • All remakes are reviewed by our Fit Advice team to ensure that remaking the garment is the best option. If we determine that the desired changes can easily be altered by a local tailor, we will contact you.
    • Please note, that a remake means that we will produce a brand-new custom garment for you. This will take approximately 3 weeks for custom shirts, knits, and casual bottoms, and around 5 weeks for suiting and outerwear.
    • Each customer is entitled to a maximum of two complimentary remakes for custom shirts, suiting, casual bottoms, knits, and outerwear. One should be enough, but we offer two, just in case.
    • In exceptional circumstances additional remakes may be approved if an item is lost in transit, arrives with a manufacturing defect, or has dimensions outside of our accepted tolerances. These exceptions must be approved by our Fit Advice team.
    • Remakes are subject to fabric availability. If your original fabric is unavailable a remake can be placed with an alternative fabric of equal or lesser value. If an alternative fabric is not available, the item can be returned for a refund.
    • Once your remake request is submitted, we will provide you with a shipping label to return your original items. If we do not receive your returns within 30 days, we’ll assume you’re keeping the items and charge the credit card we have on file
    • If your body measurements change significantly after your order is placed the terms and conditions of this remake and return policy no longer apply. In these circumstances, we will review on a case-by-case basis.

     

    CUSTOM RETURNS

    We will accept returns of shirts, knit tops, and casual pants that have been laundered once or twice. We encourage you to launder these items to remove normal garment shrinkage so that you can better evaluate the fit. However, J.Hilburn is unable to accept returns or remakes on Custom Garments that have been altered, damaged or show signs of excessive wear.

    • All requests for returns need to be made within 90 days from the garment’s ship date.
    • Refunds can only be issued to the original form of payment within 90 days of the original order.
    • Processing time for refunds is 7-10 business days after the garment has been received in our warehouse.
    • JH Credits can be redeemed to the original form of payment within 90 days of the original invoice.
    • J.Hilburn is not liable for returns that are lost in transit. Please keep a record of the tracking information when returning garments.

    If you believe your client’s garment was produced in error, please follow the process outlined on our factory error process page.

    Order Investigation Process

    • Remakes will now be approved for styling or personalization changes. Please note: a styling remake will count the same as a fit remake when calculating a stylist’s remake rate for Golden Tape.
    • We find that the best Client experience is achieved by confirming a new fit before proceeding with multiple remakes in a category. For this reason, we ask that the client choose the fabric he would like to proceed with first. Once his fit is confirmed the remaining garments can be remade.

  • Stylist Studio Branding and Process Guide

    A J.Hilburn Stylist Studio* is a dynamic place where lives are changed, helping to fulfill our purpose statement—a purpose statement defined by creating sustainable custom clothing for men one relationship at a time. The Stylist Studio is a branded location, approved by J.Hilburn, where Stylists can build strong relationships with our J.Hilburn Stylist Field and clients in the local area.

    It is a gathering spot, a community-building place, and a learning space. J.Hilburn Stylists come to the Stylist Studio for sales meetings, home office visits, training classes, recognition, and more. Clients are attracted to the Stylist Studio through a unique shopping experience with their Stylist. This unique client experience involves melding technology, fabrics, and the Stylist & Client relationship.

    We have built a detailed document called the Stylist Studio Branding & Process Guide that you can find below in our PDF viewer (click on the image below). This document has everything you will need to get started and build a new center of growth for your business: the Stylist Studio program. If you want to learn more, we recommend doing two things first.

    1. Schedule a Stylist Studio Discovery call with your Regional Sales Director.
    2. Watch The J.Hilburn Stylist Studio Intro & Concept course in your School of Style training system. You can see the course tile pictured below.

    After these two necessary steps, you will be jumped into a phased structure with the support of the J.Hilburn Home Office team to help guide you through the process. Remember, your best resource is your J.Hilburn mentor and Regional Sales Director.

    Branding & Process Guide Update Effective 7/6/2023

    CLICK HERE to access the Stylist Studio Intro & Concept Learning Path

    Stylist Studio Branding & Processing Guide

    *NOTE: All Stylist Studios are independently owned and operated by J.Hilburn Personal Stylists. The Stylist Studio is not a retail establishment – retail sales and sales of any non-J.Hilburn products are not allowed. Products are to be ordered as usual through an independent J.Hilburn Stylist.

  • Tax Season is Here!

    January 4, 2023

    Nothing! You are good to go, and no action is needed. 

    Visit the IRS.gov website at: 

    https://www.irs.gov/pub/irs-pdf/fw9.pdf 

    Earnings include bonus and commission payouts, as well as the retail value of rewards such as, but not limited to trips, business materials, professional fees, registration fees, etc… 

    Please consult with your tax advisor for additional questions.

    J.Hilburn will provide you with IRS Form 1099 for tax reporting when your earnings meet or exceed $600 for any particular year.

    December of last year – November of the current year.

    Example: 12/1/2021 – 11/30/2022

      • Read all the field labels to enter appropriate and correct details.
      • Follow the instructions on the W9 form to complete the form.
      • Once you’ve completed, check data for any possible errors and correct them before signing. 
      • Be sure to send the completed form to Stylist Care.

      For more information consult with your tax advisor or follow the IRS info link:  https://www.irs.gov/forms-pubs/about-form-w-9

    J.Hilburn, Inc. is requesting your assistance in providing us with the information necessary to process 1099 Forms. The Internal Revenue Service requires us to receive and retain a Form W-9 from you to certify your name, address, U.S. residency status, taxpayer identification number, and backup withholding status. We only use your tax information for required governmental reporting purposes. For more information consult with your tax advisor or follow the IRS info link:  https://www.irs.gov/forms-pubs/about-form-w-9

    1. By scanning or taking a picture of your W-9 and then emailing it to stylistcare@jhilburn.com.
    2. Mail to Attention J.Hilburn Finance, 883 Trinity Drive, Lewisville, TX 75056