Category: Archived Items

We’re pleased to share an important update following our earlier communication. After careful review, we have landed on a price increase of just over 10%, a much better outcome than the initial estimate of 20%. This is great news, and it reflects our commitment to balancing the health of the business with your ability to drive sales and deliver value to clients.

As a reminder, these price increases took effect starting Monday, September 22nd, at 8:00 AM CST. 

To help you prepare for conversations about pricing changes with Clients, we’ve prepared some scripting/talking points to shift the conversation from cost to value. 

We’re pleased to share an important update following our earlier communication. After careful review, we have landed on a price increase of just over 10%, a much better outcome than the initial estimate of 20%. This is great news, and it reflects our commitment to balancing the health of the business with your ability to drive sales and deliver value to clients.

As a reminder, these price increases will be in effect starting Monday, September 22nd, at 8:00 AM CST. To support you through this transition, we’ll be rolling out:

• Training sessions designed to equip you with confident client messaging.
• Field support to reinforce best practices and help you maximize sales opportunities.
• Practical tools and talking points that make it easy to explain the value behind our products and service.

We know price changes can spark questions, but we’re confident this adjustment is both manageable and strategically important. With the right support, it also creates an opportunity to demonstrate the long-term value we provide.

Thank you for your continued partnership and professionalism. We’ll be with you every step of the way.

We will be implementing a price increase effective Monday, September 22. While the final number has not yet been confirmed, the increases are being driven primarily by tariffs, which could be as high as 20%.

You may recall the communication we shared back in April regarding a price increase tied to the first round of tariffs. Unfortunately, this second round of tariffs has resulted in further cost increases. These new costs have been in effect since August 7. However, we’ve made a conscious decision to absorb them entirely for the time being. This is part of our ongoing commitment to supporting you and doing what’s right for our clients while we evaluate how best to manage and minimize impact going forward.

That said, we want to emphasize that we are being very intentional in how this is approached. Specifically, we are:

• Reviewing every category to identify where we can minimize the increase.
• Exploring operational efficiencies to help offset costs wherever possible.
• Preparing clear messaging and tools so you can feel confident explaining the value we deliver and why this step is essential.

In the meantime, this creates a strong opportunity to maximize momentum around our Fall launch. Encouraging clients to place orders before September 22 allows them to secure current pricing, which can be a powerful motivator in sales conversations.

We understand pricing changes can feel challenging, which is why we’ll be rolling out support materials, training, and talking points in the coming week to ensure you are fully equipped.

Our priority remains the same: to stay competitive, deliver exceptional quality and service, and protect the long-term health of the business. These changes are necessary to achieve that, and we are committed to working alongside you through the transition.

Thank you for your partnership, professionalism, and ongoing commitment to helping clients see the value in what we provide. More details will follow soon.