Category: Communications + Resources

  • Weekly Update – May 2, 2025

    NEW THIS WEEK

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it, because we’re giving away some exciting prizes this month (a new iPad, a free hotel night at Conference, and a complete updated sales tools kit)! Register by May 30th to be automatically entered to win one of these exclusive prizes. If you’re already registered, you’re already in. We’ll randomly select winners from our registered Stylists throughout the month of May, so the earlier you register, the better your chance of winning! Winners must attend Conference to claim their prize, so get registered today.

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    April marked the exciting launch of our Personal Sales Volume Bonus (PSVB) program, and the results are in. In the first month of the program, 93 Stylists earned bonuses! Congratulations to all of our earners, and a special shoutout to the Top 10 Stylists leading the way. This is just the beginning. Let’s keep the momentum going!

    Visit the newsroom for more information about the Personal Sales Volume Bonus program:

    The Home Office Team hosted an All-Stylist Town Hall on Monday, April 28th. If you missed the live meeting, click below to view the recording:

    Get ready to take your J.Hilburn business to the next level with the launch of the new, improved JESSI, your enhanced AI personal assistant, now available 24/7 directly within the Stylist App on iPad and iPhone!

    Developed in-house with cutting-edge technology and an obsessive focus on quality, this updated version of JESSI offers deep contextual understanding and up-to-date access to product availability, allowing you to instantly ask detailed questions about fabrics, get tailored product recommendations, check inventory, and access essential business information. 

    Watch the video below to discover how this powerful tool can streamline your workflow and enhance client interactions:

    Visit the JESSI newsroom page to get answers to frequently asked questions, view tutorials, and more:

    DON’T MISS!

    Please join us on Thursday, May 15th at 1:00PM CST for the next session in our new webinar series, The Culture of Textiles. 

    Brought to us by Chief Creative Director Simon Kneen, this series is led by Mariangela Rossetto—an industry expert with over 30 years of experience, including 20 years at Loro Piana. Mariangela will share the rich story behind the fabrics we work with, from the origins of wool to the beauty and craftsmanship woven into every garment.

    This journey will lead us to in-person fabric workshops with Mariangela at the Conference in July, where Simon and his team will unveil the Fall 2025 collection. 

    Register Now:

    Our next Tips From the Top is scheduled for Tuesday, May 6th at 11:00 AM CST, immediately following the All-Stylist call at 10:30 AM CST. Here’s what we have in store:

    Chris Hite

    We are excited to share that Chris Hite, a Platinum Circle of Excellence Stylist, will be our guest speaker for Tips from the Top on Tuesday, May 6th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on his valuable tips and strategies.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Jessica Richau shares her key takeaway from the Growing Elite: Thailand & Hong Kong experience.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

     

    Upcoming Events:

    Selling

    We’ve created a new resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/2025

    Belts

    5/16/2025

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Great News, Stylists! The remaining denim washes are available for purchase again. Now’s the time to reach out, reconnect, and reignite those denim conversations with your clients!

    CID1-DP

    Italian Denim Hudson Dark Wash

    CID3-DP

    Italian Denim Pacific Light Wash

    JHD1-DP

    Hudson Dark Wash Stretch Denim

    JHD3-DP

    Pacific Light Wash Stretch Denim

    Now Available:

    We’re excited to announce that replenishments for the following sportcoat linings have arrived at our factory! They are available to select in the Green Room now.

    Now Unavailable:

    Due to continuing issues with production, we have decided to remove the Light Blue Stretch lining from our lining offerings. We are currently working with other suppliers to find a replacement and will update you when one becomes available. 

    Our NI156 Non-Iron Blue Grid Check shirt fabric is  available again to sell! This fabric is sure to be popular with your Clients thanks to its versatility and easy-care performance.

    NI156 Non-Iron Blue Grid Check

    Marketing

    • Monday, May 5 – Seasonless Style
    • Wednesday, May 7 -Black for Summer
    • Friday, May 9 – Formal Attire

    Thank you for everything you do! Have a great week!

  • 2025 On-Demand Videos

    The J.Hilburn Home Office Team is pleased to host a variety of training calls on Zoom throughout the year.  Links to the recordings of these Zoom meetings will be posted here so you can watch them at your convenience.

  • Weekly Update – April 25, 2025

    NEW THIS WEEK

    Great News, Stylists! The remaining denim washes are available for purchase again. Now’s the time to reach out, reconnect, and reignite those denim conversations with your clients!

    CID1-DP

    Italian Denim Hudson Dark Wash

    CID3-DP

    Italian Denim Pacific Light Wash

    JHD1-DP

    Hudson Dark Wash Stretch Denim

    JHD3-DP

    Pacific Light Wash Stretch Denim

    Now Available:

    We’re excited to announce that replenishments for the following sportcoat linings have arrived at our factory! They are available to select in the Green Room now.

    Now Unavailable:

    Due to continuing issues with production, we have decided to remove the Light Blue Stretch lining from our lining offerings. We are currently working with other suppliers to find a replacement and will update you when one becomes available. 

    Our NI156 Non-Iron Blue Grid Check shirt fabric is  available again to sell! This fabric is sure to be popular with your Clients thanks to its versatility and easy-care performance.

    NI156 Non-Iron Blue Grid Check

    SLS Attendees,

    With just over two months left to earn one of the 22 exclusive spots on our unforgettable Sonoma trip this September, it’s time for a leaderboard update!

    These stylists are currently leading the way (as of 4/23/2025), but the race is far from over! There’s still plenty of time to climb the ranks and claim your spot.

    Here’s how the trip spots break down:

    4 Stylists will earn on Top Sales Volume Growth (2 Studio & 2 Standard):

    4 Stylists will earn on Top New Client Acquisition (Top 4 from either plan):

    12 Stylists will earn on Personal Volume Growth (6 Studio & 6 Standard):

    2 Stylists will earn on New Exclusive Product Incentive Sales (Top 2 from either plan):

    Keep your eyes on the prize, and let’s make Sonoma your September destination! 🍷🌿

    DON’T MISS!

    While no new tariffs have been imposed since our April 9 update, the company continued to absorb the 10% tariff applied to all our products leaving the exporting country from April 5 through April 22. Additionally, the company absorbed increased costs from our suppliers, including freight, packaging, and materials.

    Pricing Structure Changes and Effective Date

    In this context, we introduced a new product pricing structure effective Tuesday, April 22, at 12:01 a.m CST.  The new pricing structure follows the principles outlined in our initial communication on April 7. We evaluated our current pricing against key competitors, analyzed our sales in detail, and allocated the necessary increases to protect our more price-sensitive garments with smaller percentage hikes while applying slightly higher increases to items that comfortably remain within market value. We did not implement a flat percentage increase across all garments and tiers.

    Please visit the Newsroom for full details on pricing changes for all categories and FAQs:

    Our next Tips From the Top is scheduled for Tuesday, May 6th at 11:00 AM CST, immediately following the All-Stylist call at 10:30 AM CST. Here’s what we have in store:

    Chris Hite

    We are excited to share that Chris Hite, a Platinum Circle of Excellence Stylist, will be our guest speaker for Tips from the Top on Tuesday, May 6th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on his valuable tips and strategies.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Tanya Hartman shares how the Growing Elite experience impacted her motivation and goal-setting for the future.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, our Regional Sales Directors Deb Scanlan and Kelly Braaten are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Recent Events:

    Dallas, TX

     

    Upcoming Events:

    Selling

    We’ve created a new resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/2025

    Belts

    5/16/2025

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Stylists, it’s time to act now! These products are proving to be very popular and are selling fast.  Get these in front of your Clients today before it’s too late.

    Check the list below and reach out to your Clients today to help them secure these must-have selections.

    Click images to enlarge.

    Marketing

    • Monday, April 28 – Crisp. Cool. Custom. (Linen)
    • Wednesday, April 30 – Pants with Personality
    • Friday, May 2 – Golden Summer

    Thank you for everything you do! Have a great week!

  • Weekly Update – April 18, 2025

    NEW THIS WEEK

    While no new tariffs have been imposed since our April 9 update, the company has absorbed the 10% tariff applied to all our products leaving the exporting country since April 5. Additionally, the company has been absorbing increased costs from our suppliers, including freight, packaging, and materials.

    New Price Effective Date

    In this context, we will introduce a new product pricing structure effective Tuesday, April 22, at 12:01 a.m CST. The company will continue to absorb all increased costs until then. In our April 7 communication, we allowed three days for you to submit orders at current prices before the anticipated price increase. Due to Passover and the Easter holiday, we are giving you six days to submit your orders before the price change on Tuesday, April 22, at 12:01 am CST.

    Pricing Structure Changes

    The new pricing structure follows the principles outlined in our initial communication on April 7. We evaluated our current pricing against key competitors, analyzed our sales in detail, and allocated the necessary increases to protect our more price-sensitive garments with smaller percentage hikes while applying slightly higher increases to items that comfortably remain within market value. We did not implement a flat percentage increase across all garments and tiers.

    Please visit the Newsroom for full details on pricing changes for all categories and FAQs:

    DON’T MISS!

    TAL CEO Roger Lee recently sat down for a conversation on sustainability in manufacturing on the Retail Relates podcast. During the episode, titled, “Customizing a Sustainable Future in Manufacturing: A Conversation with Roger Lee,” Roger shared several forward-thinking insights including:

    • Sustainability Commitment: Roger discusses TAL Manufacturing’s goal of achieving carbon neutrality by 2050, highlighting the company’s dedication to integrating sustainable practices into its operations.
    • Made-to-Measure Innovation: He elaborates on the company’s pioneering efforts in made-to-measure clothing, emphasizing how this approach reduces waste and enhances customer satisfaction by catering to evolving consumer demands.
    • Technological Integration: Roger underscores the transformative impact of technology on manufacturing, particularly the crucial role of artificial intelligence and computer vision tools in ensuring quality and transparency for consumers, thereby reshaping industry standards.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Peg Albert shares the three words she would use to describe her Growing Elite experience.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, our Regional Sales Directors Deb Scanlan and Kelly Braaten are adding locations, so keep checking the Training & Events calendar and register to attend.  

     

    Upcoming Events:

    Selling

    We’ve created a new resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/2025

    Belts

    5/16/2025

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Stylists, it’s time to act now! These products are proving to be very popular and are selling fast.  Get these in front of your Clients today before it’s too late.

    Check the list below and reach out to your Clients today to help them secure these must-have selections.

    Click images to enlarge.

    Marketing

    • Monday, April 21 – The Power of Pink
    • Wednesday, April 23 – Printed Jersey Knits
    • Friday, April 25 – Ready Non-Iron

    Thank you for everything you do! Have a great week!

  • Operations Update: New Pricing Effective April 22, 2025 – FAQs

    Dear Stylists,

    While no new tariffs have been imposed since our April 9 update, the company has absorbed the 10% tariff applied to all our products leaving the exporting country since April 5. Additionally, the company has been absorbing increased costs from our suppliers, including freight, packaging, and materials.

    New Price Effective Date

    In this context, we will introduce a new product pricing structure effective Tuesday, April 22, at 12:01 a.m CST. The company will continue to absorb all increased costs until then. In our April 7 communication, we allowed three days for you to submit orders at current prices before the anticipated price increase. Due to Passover and the Easter holiday, we are giving you six days to submit your orders before the price change on Tuesday, April 22, at 12:01 am CST.

    Pricing Structure Changes

    The new pricing structure follows the principles outlined in our initial communication on April 7. We evaluated our current pricing against key competitors, analyzed our sales in detail, and allocated the necessary increases to protect our more price-sensitive garments with smaller percentage hikes while applying slightly higher increases to items that comfortably remain within market value. We did not implement a flat percentage increase across all garments and tiers.

    Please see the new pricing structure below:

    With the new tariffs impacting pricing, it’s essential when communicating with Clients to shift the conversation focus from cost to value.  Clients may not initially understand what sets J.Hilburn apart – but as a Stylist, you do.  This is a key opportunity to reinforce what makes our brand and service truly exceptional.

    Provide the Client with some context:

    “With recent changes to U.S. tariffs, prices across the industry are shifting. At J.Hilburn, our garments are made-to-order and not mass-produced—so while others may delay their increases due to inventory, we are adjusting in real time based on actual production costs.”

    Premium Quality + Personalized Fit + Sustainable Shopping

    “For what you are getting – luxury-level quality, personalized fit, white-glove service, and a made-to-order model that minimizes waste – our pricing still competes with off-the-rack brands that offer none of that.”

    Quality over Quantity – With a Conscience

    “Most brands sell based on trends.  We focus on craftsmanship and longevity.  You’re investing in pieces that reflect your values: purpose, quality and sustainability.”

    Luxury That Leaves a Lighter Footprint

    “From the custom fit to the minimized waste, you’re getting luxury-quality garments with a lighter environmental footprint – and a bigger return on every piece you own because they’re made to last.”

    💡 Reminder: Stay Close to Your Clients

    Now is the time to lean into your business, not pull back. Reach out to clients personally. Reassure them with your guidance, remind them of the value they’ve come to expect, and position yourself as a trusted partner—not just a salesperson.

    Even with these necessary price adjustments, we remain well-positioned in the market and committed to offering strong value in every category. We appreciate your continued partnership and look forward to supporting you and your clients this season and beyond.

    FAQs

    Why are we increasing our prices at J.Hilburn?
    • The price increases directly result from the tariff increases imposed by the U.S. government. To maintain the company’s financial health and growth, we need to pass these costs on to the Client.

    • The majority of garments will be affected by these changes.
    • There will be no immediate price changes to Ready to Wear, however, this does not preclude future changes.
    • These changes will affect orders placed on or after Tuesday, April 22, at 12:01 a.m. Central Time.
    • No. The tariffs affect the company’s operating costs, but your commission percentage remains the same.

    There will be no price increases on Styling Options at this time. 

    • No. The PSVB is unaffected. In fact, higher prices mean each sale will contribute more to your total sales volume, helping you reach your bonus thresholds sooner.
    • No. We remain committed to delivering the same high-quality products, service, and experience to you and your Clients.
    • Keep it simple. These increases result from government-imposed tariffs that directly increase our import costs.
    • Consumers who purchase any imported products will likely see similar price increases in the next few months.
    • Yes, as long as the order is placed before Tuesday, April 22, at 12:01 a.m. Central Time. The company will absorb the new tariff costs on all orders submitted before that time.
    • We encourage you to contact them immediately to inform them of the upcoming tariff and price increases, as well as the deadline to submit orders before prices go up.
    • Again, please follow up promptly to advise them about the upcoming tariff increases, the price changes, and the deadline to place orders before the new prices take effect.
    • Same as above: reach out immediately and let them know about the deadline to avoid higher prices.
    • Explain that you do not control the company’s standard pricing. Reassure them you will continue to provide exceptional service and quality.
    • Our remake policy remains unchanged. Please reach out to Stylist Support with any questions.
    • Contact Stylist Support right away if orders have not been completed. We’ll do our best to help you place the remaining orders before the new prices take effect.
    • Please reach out to Stylist Support immediately if you have a committed program. We will see if we can suggest alternatives within the agreed-upon price or otherwise align with new pricing.
    • There are many unknowns, so we cannot make a definitive commitment at this time. We will reassess if or when tariffs are reduced, with the goal of providing outstanding service and value at any price point.
    • We do not anticipate shipping delays specifically related to these tariffs. You can stay informed about shipping dates through the Stylist App and Green Room. If you have any concerns, please let us know.

    We appreciate your patience and understanding during this challenging time. If you have any additional questions, please contact Stylist Support.