J.Hilburn Newsroom

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  • Albini Stylist Contest

    If you missed our SPECIAL EDITION Tailor Talk with Alberto Pallante from Albini – here it is! Come learn about the amazing Albini relationship we have and their exquisite fabrics. Plus, Albini shared a presentation with us to share even more information with all of you to help you become a more knowledgeable Stylist and understand how to better sell their fabrics!

    AND don’t forget we launched an ALBINI SHIRT & KNIT CHALLENGE – the top 10 Stylists will get a special Albini Sea Island Cotton shirt. They only produce 2,000 of these shirts in an entire year – truly exclusive! The contest runs from December 1, 2023 – January 31, 2024. The Top 10 Stylists who sell the most Albini, Thomas Mason and Albiate shirts and knits, will receive an exclusive Sea Island Cotton shirt made just for them! In the event of a tie, the Stylist with the most unique Clients will be awarded the custom shirt.

    Presentation

    http://newsroom.myjhilburn.com/…/Albini-Group-EN…

    Tailored Talk Recording

    https://jhilburn.zoom.us/…/2QOdLWqxEh9hQVEQ2J484IgFuOf9…

  • Boost Your Business Training Series

    Boost your skills and your results in October with this new Training Series offered every Wednesday at 10am CST through the month!
    REGISTER HERE
    Week 1: “Book & Reconnect” – Kelly Braaten and Deb Scanlan   Master the Art & Science of Booking Appointments: Fill your appointment book!Client Engagement Secrets: Discover personalized strategies to rekindle relationships with your valued clients.
    Access the Replay

    Week 2: “Network & Expand” – Susan Kantor and Deb Scanlan  New Client Acquisition: Unlock the secrets to consistently booking new clients and expand your reach.The Power of Networking: Learn how to connect with new people and influential groups in your community.  
    Access the Replay

    Week 3: “Recruit & Grow” – Kelly Braaten and James Burgess  Team Building Mastery: Start having productive recruiting conversations and watch your team grow. Strategic Growth Over Time: Understand how just two conversations per week can yield 1-2 new stylists every month.  

    Week 4: “Manage & Thrive” – Deb Scanlan and Susan Kantor  Business Management Mastery: Gain the skills to effectively manage your business.The Green Room Strategy: Discover the secrets to maximizing your team’s potential.Crush Sales Goals: Learn how to close the month with confidence and exceed your sales targets.  Attend all four sessions and you will ROCK-tober and finish 2023 strong!

  • Connect with J.Hilburn – Meeting in a Box (Best Practices & Tips)

    Connect with J.Hilburn – Meeting in a Box

    Connecting with J.Hilburn Meetings is an excellent method to help you expand the number of Potential Stylists in your network. And we want to share the best practices for each part of the Connect with J.Hilburn Meetings. 

    Who is Hosting?

    1. You are the host: You’re bringing together a group of “Connectors” to share about the J.Hilburn Stylist opportunity, so they can identify people they feel would be a good fit for J.Hilburn. You can do it solo or with another Stylist.
    2. You have a friend be the host: You have a ”Connector”, usually someone you know, to bring together a group of people you don’t already know so you can share about the J.Hilburn Stylist opportunity.

    Think of someone you have a very close relationship with who lives In a town that you feel has a lot of potential for J.Hilburn. You may know someone In Birmingham, Michigan; or Scarsdale, New York, or Beverly Hills, California, or Charlotte, NC or Oxford, MS; or Chagrin Falls, Ohio…. You get the point.

    Who do you Invite?

    Plan to have 10 people in attendance. You’ll need to invite 18-20 people.  Small enough to have a good dialogue and discussion.

    • Invite Connectors and/or people you think would make good Stylists
    • Consider the people being invited and what is most convenient for them. Could be a coffee, lite lunch or wine/cheese type gathering. 

    1. Hey Name, Hope all is well with you! I’m looking to connect with a few people of importance to me as I focus on my J.Hilburn business growth over the next few years. We are holding a Connect with J.Hilburn Meeting at Location on Date @ Time. I’m specifically inviting people who have a different social circle than myself as we look to support business development within this model. You could be a great connector for me to share who/what I’m looking for as I manage my growth. Would you be able to participate?

    2. Hi NAME, You are (an awesome connector, you have great insight, you have your own business, your husband is a client, you understand and support my business, etc.). I’m hosting a Connect with J.Hilburn coffee meeting to get your input and insight. J.Hilburn is in growth mode, and this meeting will allow me to share more about the business and what type of people we’re looking for.  My hope is that you and others in the room will think of people to recommend.  As you know, I love what I do and I know there are others out there that will too. It’s going to be at Location on Date @ Time. I’m respectful of people’s time, so we will be done in an hour.  Are you available to participate?

    3. Hi NAME, I am calling to ask you for your help and support. You know what I do, and I know you are super connected in Chagrin Falls. As a favor for me, would you invite a group of your friends to your house who you think would either know people who may have the time and contacts to start their own business or be interested becoming a J.Hilburn Stylist. I promise to discuss what I do in third person and make this an educational event that will last no more than 45 minutes to an hour.

    4. Hi {CONNECTOR NAME}, I have been asked by J.Hilburn to help grow the brand in “X” market. I am holding a networking meeting at {VENUE NAME} on {DATE & TIME}. I am inviting individuals in my network to come and learn more about our brand. I would like your help connecting with entrepreneurial-minded people. You were the first “connector” that came to mind!

    5. Hey {CONNECTOR NAME}, I am looking to connect with a few people with a large network as I focus on my business growth over the next few years. We are holding a Connect w/ J.Hilburn Event at the Studio on {Thursday, March 22 @1pm}. I’m specifically inviting people with a different social circle than myself as we look to support business development within this model. You could be a great connector for me to share who/what I’m looking for as I manage my growth. Would you be able to participate?

    6. Hi {CONNECTOR NAME}, I am inviting you to join other J.Hilburn Stylists and me at {VENUE NAME} on {DATE & TIME}. I am pulling together people of influence to educate them on the success of J.Hilburn in the luxe menswear space. Our motto is “every man in America deserves a J.Hilburn Stylist” I want to grow and expand this brand with your help to seek out entrepreneurial-minded people like us! You were the first “connector” that came to mind! Our CEO Stein Ove says hello. He is excited about this initiative.

    7. Hi {CONNECTOR NAME}, I’m reaching out b/c I would like your help. J.Hilburn is doing a nationwide campaign to “get the word out” about the best-hidden secret in menswear. We’re hosting meetings across the US and I’d like you to come to the event I’m participating in on {DATE & TIME} at {VENUE NAME}.  You’re a big supporter of me and my business and I know this meeting will resonate with you and you’ll be able to share ideas and people who you think can grow this business with me. It’s a 30 min meeting with time for Q&A at the end. Can I count on you to be there?

    “It gave me chance to reach out or connect to people who I thought were potentially great for the business but who I knew would benefit from self-selecting themselves. The pressure is off both of us to have a direct conversation, but instead, I’m asking for their opinion and had an industry leader in attendance giving great perspective.  I was happy to reach out to people I hadn’t talked with in years, but who knew I had started my own business but were not tapped into any of the details. I was also very happy to invite clients and ask for their professional opinion on business growth. That alone elevated my relationship with them.”

    How to create Invitation in Green Room

    Send an Invite from CEO, Stein Ove Fenne to your Potential Attendees

    Get Ready to Connect Email

    Best Practices – Meeting in a Box

    • Invite at least 2X as many Connectors/Prospective Stylists to the event; about 50% of the invitees will not be able to attend
    • Send individual invitations/texts with plenty of notice
    • Make confirmation calls or send email/text the day before the event
    • Reach out on the day of the event confirming arrangements
    • Test A/V
    • Greet guests
    • Review who will be attending, focus on specific Uniqueness points based upon who is in attendance
    • Make name tags for attendees (use different color markers for Current Stylists vs. Guests)
    • Download the PowerPoint presentation to your phone and run it through to ensure it runs smoothly and that you are prepared to speak to the slides
    • Start on time
    • Welcome guests to the event
    • Facilitate introductions
    • Cover material in the presentation allowing ample time for questions
    • Avoid doing a deep dive in one area, as this can be addressed one on one with a particular guest after the formal presentation
    • Allow time for Q&A
    • End on time
    • Position a J.Hilburn representative at the door to thank your guests for coming
    • Review your guest list and make note of who was in attendance
    • Make notes of questions/comments/follow-up items for each guest
    • Write thank you notes to guests
    • Schedule follow-up conversations as applicable
    • Fill out the Google form for the Event
    Print Out – Best Practices

    Day of the Event

    • Have simple bites & refreshments. Don’t overdo it – coffee, tea, and croissants for the morning or wine and cheese for the early evening    
    • Maybe a simple thank-you gift
    • Have a few garments on hand to show the collection or some fabric swatches.
    • Respect their time – keep meeting to 1 hour.
    • Be sure to leave time for Q&A.

    Running the Meeting – Follow the Presentation

    Meeting Agenda Flow – 1 Hour

    Be sure you introduce yourself 1:1 before officially kicking off the meeting. There will be time to meet everyone before the meeting kicks off. Be sure to hand out your business card/contact card (iPhone).

    1. Introduce yourself, J.Hilburn, and the purpose of why we are all here today – what is Connect with J.Hilburn, and what are we trying to accomplish (5 mins)​
      • We are here to grow the market​
      • Introduce a new audience to J.Hilburn and the Stylist Role​
      • Every man in America deserves a J.Hilburn Stylist
    • Take your time and move through the presentation slowly​
    • Engage your audience and ask questions, and gain insight from them during the presentation​
    • You are telling a story – make it compelling and show your passion
    • Involve current Stylists in attendance in your answers and use them as examples​

    Work the room and introduce yourself to those you did not have the chance to meet yet

    • Get to know each potential Stylist/Connector on a personal level, share your contact information, and get theirs, including their mailing address​
    • Confirm you have contact information and mailing addresses for all attendees​
    • ADD PERSONAL TOUCH – Send a handwritten card to each attendee and thank them for coming and for their interest in J.Hilburn

    Meeting Assets

    Post Event

    • Add everyone from the Connect with J.Hilburn Meeting you invited into your Potential Stylist Tracker in 3 categories:
      • Current potential
      • Connector 
      • Not now, but maybe in the future
    • Send everyone a thank you text or call for attending.
    • Invite those who seemed interested, asked a lot of questions, or said they had someone in mind for a coffee over the next week or so. 
    • If you were interested, follow up with them and schedule a call with an upline or someone at the home office. It can help them to hear a different voice in the process. 
    • For those that didn’t identify anyone right away, ask them if you could reconnect in a few months and keep up with each other.
    • One great take away for the follow-up coffees is to spend less time focusing on the J.Hilburn business and talking to them about themselves and what they have going on. The right Potential Stylist always eventually asks about the business and what the opportunity looks like. 

    Click the Links to download:

    Google Form – Connect with J.Hilburn Tracking Meeting Feedback

  • Order Investigation Process

    At J.Hilburn we pride ourselves on continuous improvements in all of our processes, from ordering to garment production and delivery. It is rare, but on occasion errors occur. When an error occurs, we strive to report it to the factory as quickly as possible to determine the cause and improvement steps going forward. As a stylist you are an integral part of this process.

    Styling or Fabric Errors

    Table of Contents

    If a Stylist  feels there is an error with a client’s order, the first step is to contact Fit Advice. Please be prepared with the following information:

    • Order number and Client information
    • Image of garment tag
    • Photograph of the error. This is a straightforward photograph for styling details errors.

    Fit Advice will review the Stylists error concern. For most cases, it will be necessary to contact the factory to confirm the error before processing the remake. During this process, Fit Advice confirms the order file received by the factory to determine if the error occurred due to human error or a data code issue. This process may take 2 or 3 business days.

    Fit Advice will contact the stylist once the remake has been cleared and approved for production.

     

    Measurement Tolerance Concerns

    We do our very best to sew and construct garments exactly to the specifications every time. With handmade garments, there will be variances between each garment. No two garments will be made identical. If a client is noticing a ¼”-½” difference in his garment measurements the best course of action is often to shift the client out of the lower end of the tolerance range by adjusting the measurement ½” -1”. This prevents the shirt from being made at the too-small measurement.

     

     

    Measurement tolerance is the plus or minus measurement in which a garment can vary from the ordered measurement and still pass quality inspection. Tolerance ranges are decided based on multiple factors including fabric shrinkage and cleaning method. Measurement tolerance ranges are listed in the Fit Library. The Manufacture Quality data listed with your Client’s shipped garments also details the finished garment measurement and the tolerance range for each point of measure.

    When considering garment tolerance, it is important to measure the garment exactly how the factory does. How to measure documents for each category can be found in the Fit Library. The HTM document includes a photograph and written instruction for each measurement point of the garment.

     How to Measure JH Garments

    Knit Elbow

    Shirt waist

    Chino waist

    Reporting a Meassurement Concern

    If you believe your client’s garment may be out of tolerance it is important to contact Fit Advice before laundering the garment. Include the following items in your email.

    1. Client name and order number
    2. A picture of the garment tag
    1. Option 1: A picture of the measurement issue. It is important that this picture is exactly like the photographs in the HTM document. Both ends of the tape measure must be visible. The garment must be as flat as possible and free from wrinkles. Be careful not to stretch the garment while measuring. The factory is very strict on tolerance issue and Fit Advice cannot make an error claim if the photographs are incorrect.
    2. Option 2: After contacting Fit Advice process a remake and ship the garment back to the warehouse. Once the garment arrives the warehouse team will alert Fit Advice. A Fit Advice team member will measure the garment and then contact you with next steps.
    Toggle Content

    Fit Advice will review your error concern. If a measurement error has occurred the garment will be remade at the correct measurements. If the garment is measuring within spec, FA will reach out to stylist and discuss appropriate changes to remake.

     Fit Advice will contact the stylist once the remake has been cleared and approved for production.

    We do our very best to sew and construct garments exactly to the specifications every time. With handmade garments, there will be variances between each garment. No two garments will be made identical.

  • Growing Elite – Italy 2024

    Earn a once in a lifetime trip to Italy with your fellow Stylists!

    • Tour our Italian fabric mills partners
    • Enjoy the Italian cuisine
    • Take in the sights
    • Check out the latest fashions

    This trip is designed to promote personal and professional growth. Not only will you receive exciting rewards along the way, but you’ll also have the opportunity to earn a place on the Italy trip. Most importantly, this experience will set you up for long-term success in your business, with growth potential extending well into 2023 and beyond.

    CONFERENCE ATTENDEES ONLY = QUICK START!

    The first New Stylist you enroll July 1- Aug 15 will count as 2 New Stylists toward the team qualification.
    1 New Stylist = 2 New Stylists

    Two Tracks to Earn Italy 2024:

    Track 1 –  Established Stylists (Enrolled prior to July 2022)

    Track 2 – New Stylists (July 2022-present)

    • Both Tracks will require you to:
      • Meet all Personal & Team Qualifications
      • Achieve all the Gifts along the way
      • Continue to help New Stylists build PV
      • Be Ranked in the Top 20 Established and Top 5 New Stylists 
      • You’ll be invited to attend the Growing Elite: Tour of Italy 2024 Trip!

    Established Stylists (Enrolled prior to July 2022)​ – TRACK 1

    How to Qualify:

    • Personal Qualifications
      • Sell $1PV over the same time last year (July 2022-May 2023)
      • Acquire 40 new Clients
    • Team Qualifications
      • 4 personally enrolled Stylists 7/1-5/31/24, sell min combined total of $60,000PV. 
      • 1 Level 1 Stylist advances to Associate Partner for the 1st time during the qualification period.

    New Stylists (July 2022-present) – TRACK 2

    How to Qualify:

    • Personal Qualifications
      • Sell $40,000 PV cumulative from July 2023 to May 2024
      • Acquire 20 new Clients
    • Team Qualifications
      • 2 personally enrolled Stylists 7/1-5/31/24, sell min combined total of $30,000PV. 
      • Promote to Associate Partner or higher during the qualification period

    Earn Elite Gifts along the way:

    FAQs – Growing Elite: Italy Trip 2024

    A: No, your FIRST New Stylist recruited 7/1-8/15 will count as 2. Only the first is doubled.

    NO, the sales for each individual New Stylist stands on their own. Once your first New Stylist qualifies with $1500 you will achieve Elite Level 1. Subsequent Elite Level gifts will be earned as you help more Stylists sell more.

    Yes! We will only utilize the volume toward Vietnam/Hong Kong that is necessary to earn the trip and all new stylist volume beyond that total amount will count toward Italy.

    No, the only way to qualify to attend this trip is to personally recruit and help New Stylists have success. The cumulative total of the sales from New Stylists is what qualifies you to travel. More Stylists Earning More is the key strategy to grow the business.

    Yes. Your first New Stylist enrolled July 1-August 15 will count as (2). If your first New Stylist is enrolled after August 16th, there is no additional benefit.

    No, you will have the entire Fast Start period to help them achieve the $1500 in sales.

    Yes, you can earn both! The New Stylist volume contributing to the Growing Elite Vietnam trip will be deducted from the New Stylist volume contributing to the Growing Elite Tour of Italy Trip.

    Yes! Your first new stylist who joins July 1-August 15th will count as (2) new stylists for purposes of Achieving the Growing Elite Levels 1-4 gifts. To travel on the Growing Elite Tour of Italy Trip, you will still need to meet the

    Growing Elite Trip Category New Stylist Enrollment dates to count toward qualification Deadline for Qualification Vietnam (Conference Attendees Only) June-Sept October 31, 2023 Tour of Italy July 1, 2023 – May 31, 2024 May 31, 2024

    Elite Level 1-3 gifts will be shipped within 30 days of achieving this reward. Starting after January 18, 2024. We want to give all earners attending the Sales and Leadership Summit first and then we will roll out to all earners! 

    We want you to be able to do an unboxing, share on social, and reap the benefits of being a Growing Elite Achiever ASAP! The Elite Level 4 gift will be rewarded at Sales Leadership Summit 2024 as part of the on-stage recognition. (And, of course, we will have special gifts exclusive for our Top 25 Elite Trip Achievers