J.Hilburn Newsroom

Tag: September Update

  • Weekly Update – September 26, 2025

    NEW THIS WEEK

    Finish September strong! Your Stylist Success Team will be available with extended hours on Tuesday, September 30th until 8:00 PM CST. There’s still time to earn your PSVB bonus, so let’s make the most of it and close out the month with momentum!

    A new version of the Stylist App is live with updates to make your experience smoother.

    What’s New:

    1. Improved Main Navigation

     The main menu has been reorganized for quicker access to key features and to set the stage for new functionality coming in October. 

    2. Enhanced Product Detail Screens with Additional Imagery

    Some product pages now include more images, like alternate angles, styling ideas, and lifestyle shots (similar to jhilburn.com). This makes it easier to show clients different ways to wear the product. Note: not all products will have extra images.

    3. Support for iPadOS 26

     The Stylist App is now fully compatible with iPadOS 26, delivering improved performance, security, and a seamless experience with Apple’s latest features. 

    4. Minor Improvements & Bug Fixes

     We’ve made performance upgrades and resolved reported issues to give you a smoother, more reliable experience. 

    Be sure to update to the latest version of the J.Hilburn Stylist App in the Apple App Store.

    You can also check out tutorial content in the Stylist Central Facebook Group. Thanks for making every style unique with the Stylist App. We’re excited for you to explore these enhancements!

    Want to see what new features are coming to the Stylist App? Visit the Stylist App Roadmap for 2025 in the Newsroom to learn about the planned timing of upcoming Stylist App updates.

    Go to the Stylist App Roadmap for 2025

    DON’T MISS!

    We’re pleased to share an important update following our earlier communication. After careful review, we have landed on a price increase of just over 10%, a much better outcome than the initial estimate of 20%. This is great news, and it reflects our commitment to balancing the health of the business with your ability to drive sales and deliver value to clients.

    As a reminder, these price increases took effect starting Monday, September 22nd, at 8:00 AM CST. 

    To help you prepare for conversations about pricing changes with Clients, we’ve prepared some scripting/talking points to shift the conversation from cost to value. 

    Get Scripting / Talking Points

    DON’T MISS THE 2025 WINTER COLLECTION KICKOFF CALL

    MONDAY, OCTOBER 13TH AT 1:00 PM CST

    Join Brand President Simon Kneen and Director of Merchandising Nicole Coury on Monday, October 13th, at 1:00 PM CST for a special kickoff call where we will unveil J.Hilburn’s 2025 Winter Collection. During this call, Simon and Nicole will walk you through all aspects of the Winter Collection, including Key Looks, new styles, fabrics, and options.

    HAVE YOUR SALES TOOLS AND SWATCHES ON HAND FOR THE CALL.

    Be ready to take notes. The call will be recorded and available as soon as possible. 

    Attending this call is the best way to equip yourself with essential product knowledge about the new Collection so you can wow your Clients this Winter. 

    The 2025 Winter Collection will be available to sell on Tuesday, October 14th.

    Register for the 2025 Winter Collection Kickoff Call

    We want to inform you that the $149 enrollment option for New Stylists will be discontinued effective Tuesday, September 30, 2025. 

    This change is designed to streamline operations, simplify enrollment for both New Stylists and Mentors, and ensure every New Stylist begins with the full set of tools needed to succeed. 

    Starting Wednesday, October 1, 2025: 

    • New Stylists may enroll with either the $500 New Stylist Kit or the $199 Digital Kit. 
    • The full kit cost will be due at enrollment. 
    • Kits will ship as a complete package via ground service. 
    • The $500 Kit includes: Training & Onboarding Guide, measurement tools, seven (7) x $99 shirt swatches, essential and seasonal swatches, and all required components. 

    If you have any questions, please reach out to our Stylist Success team by phone, email, or text. 

    Thank you for your partnership as we continue to strengthen the Stylist experience. 

    Friendly reminder to take advantage of the Personal Sales Volume Bonus (PSVB), a great way to reward your hard work and help you grow your earnings! From April 2025 through September 2025, Stylists can earn up to an additional 3.1% bonus on their personal monthly sales volume.

    The program begins at the Circle of Excellence (COE) Gold level, starting at $12,000 in monthly sales, and includes tiered bonus opportunities:

    • Earn a $150 bonus when you reach COE Gold ($12K monthly PSV).
    • For every additional $4,000 in Personal Sales Volume, you’ll earn an extra $150 bonus—all the way up to 3X Platinum COE ($48K).

    This 6-month test program reflects our commitment to put more money in your pocket and recognize your personal sales success.

    Stay focused, stay consistent, and maximize your earning potential with PSVB!

    Our next Tips From the Top is scheduled for Tuesday, October 7th at 11:00AM CST, immediately following our All-Stylist Call at 10:30AM CST. This session of Tips From the Top will feature our special guest, Stylist Lara Kercinik. 

    Lara Kercinik

     Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. 

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Register for October 7th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Upcoming Events:

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Stylists, it’s time to act now! These popular products are selling fast.  Get these in front of your Clients today.

    Check the list below, then reach out to your Clients to help them secure these must-have selections.

    Click images to enlarge.

    Previous
    Next

    Marketing

    • Monday, September 29 – New Pant Highlights
    • Wednesday, October 1 – Tailored Warmth (Outerwear)
    • Friday, October 3 – Zegna

    Thank you for everything you do! Have a great week!

  • Weekly Update – September 19, 2025

    NEW THIS WEEK

    We’re pleased to share an important update following our earlier communication. After careful review, we have landed on a price increase of just over 10%, a much better outcome than the initial estimate of 20%. This is great news, and it reflects our commitment to balancing the health of the business with your ability to drive sales and deliver value to clients.

    As a reminder, these price increases will be in effect starting Monday, September 22nd, at 8:00 AM CST. To support you through this transition, we’ll be rolling out:

    • Training sessions designed to equip you with confident client messaging.
    • Field support to reinforce best practices and help you maximize sales opportunities.
    • Practical tools and talking points that make it easy to explain the value behind our products and service.

    We know price changes can spark questions, but we’re confident this adjustment is both manageable and strategically important. With the right support, it also creates an opportunity to demonstrate the long-term value we provide.

    Thank you for your continued partnership and professionalism. We’ll be with you every step of the way.

    DON’T MISS THE 2025 WINTER COLLECTION KICKOFF CALL

    MONDAY, OCTOBER 13TH AT 1:00 PM CST

    Join Brand President Simon Kneen and Director of Merchandising Nicole Coury on Monday, October 13th, at 1:00 PM CST for a special kickoff call where we will unveil J.Hilburn’s 2025 Winter Collection. During this call, Simon and Nicole will walk you through all aspects of the Winter Collection, including Key Looks, new styles, fabrics, and options.

    HAVE YOUR SALES TOOLS AND SWATCHES ON HAND FOR THE CALL.

    Be ready to take notes. The call will be recorded and available as soon as possible. 

    Attending this call is the best way to equip yourself with essential product knowledge about the new Collection so you can wow your Clients this Winter. 

    The 2025 Winter Collection will be available to sell on Tuesday, October 14th.

    Register for the 2025 Winter Collection Kickoff Call

    We are excited to share that in the month of September so far, 43% of all J.Hilburn orders have been placed through the Stylist App! This milestone shows the incredible momentum and adoption of our digital tools – making it easier for Stylists to serve their clients seamlessly.

    To celebrate and keep the energy going, don’t forget about our App Contests.

    Monthly App Champions: Recognizing the top Stylists by total App Orders. Here is September’s leaderboard!

     

    You and Yours App Contest: Spotlighting Mentors whose teams are driving strong App adoption. Huge applause for their impressive results.

     

    These contests refresh daily, so keep checking the leaderboard and pushing your orders through the App. You could be the next name at the top!

    Thank you for continuing to embrace the Stylist App and for being champions of innovation at J.Hilburn.

    It has come to our attention that some of you may have received suspicious emails recently. These emails are a form of phishing—a malicious attempt by cybercriminals to deceive you into revealing personal information or clicking on harmful links.

    What is Phishing?
    Phishing emails often appear to come from legitimate sources, such as well-known companies or even colleagues, but they are designed to trick you. They may ask you to click on a link, download an attachment, or provide sensitive information.

    How to Protect Yourself:

    • Do Not Click on Links or Open Attachments from unknown or unexpected senders.
    • Verify the Sender’s Email Address carefully; phishing emails often use addresses that look similar to official ones but may have small differences.
    • Look for Red Flags such as urgent language, poor spelling, or unusual requests.
    • When in Doubt, Don’t Respond. If something doesn’t seem right, reach out to us directly before taking any action.

    Stylists have recently reported receiving emails that appear to be a request from J.Hilburn to review blocked/quarantined emails. These are phishing emails. Please do not click links in these emails. Here is an example of a recent phishing email:

    Your online safety is our priority. If you believe you have received a phishing email, please contact the Stylist Success team for assistance.

    We appreciate your attention to this matter and your continued dedication to keeping our community secure.

    DON’T MISS!

    We want to inform you that the $149 enrollment option for New Stylists will be discontinued effective Tuesday, September 30, 2025. 

    This change is designed to streamline operations, simplify enrollment for both New Stylists and Mentors, and ensure every New Stylist begins with the full set of tools needed to succeed. 

    Starting Wednesday, October 1, 2025: 

    • New Stylists may enroll with either the $500 New Stylist Kit or the $199 Digital Kit. 
    • The full kit cost will be due at enrollment. 
    • Kits will ship as a complete package via ground service. 
    • The $500 Kit includes: Training & Onboarding Guide, measurement tools, seven (7) x $99 shirt swatches, essential and seasonal swatches, and all required components. 

    If you have any questions, please reach out to our Stylist Success team by phone, email, or text. 

    Thank you for your partnership as we continue to strengthen the Stylist experience. 

    We’re excited to announce the relaunch of the Fit Library in the School of Style!

    The first new module is the revamped Outerwear Masterclass, featuring:

    • Short, easy-to-digest product profile videos
    • Dedicated product landing pages
    • Detailed breakdowns of fit and features for each outerwear style
    • Downloadable guides to help you select the best outerwear for your Clients

    To access the new content, simply open the School of Style from the Stylist App homepage and head to the Learning Library.

    We’re always looking for new ways to support you with fresh materials to grow your business, and this season, we’ve created even more assets to make your outreach easier than ever.

    For the Fall 2025 season, we’ve added more than 80 additional social media assets to our Social Content Library to help you engage Clients online. 

    We’ve also expanded the Moo Portal with many new printed marketing materials, like 5×7 postcards, 8.5×11 flyers, and more. Each piece can be personalized with your contact information and printed with a discount. 

    If you need something beyond these options, such as a unique advertisement, event invitation, or event displays, please reach out to us via the Custom Asset Request Form. This will send your request directly to our Creative Team.

    All of the above resources are available in the Social Media & Marketing Center, which is featured on the homepage of both the Stylist App and Green Room.

    Go To the Social Media & Marketing Center

    We’ve launched a helpful new video tutorial to guide you through using the Notes in Gallery section in the Stylist app! This feature makes it easier than ever to capture client notes, create photo albums, and collaborate with the Fit Advice team.

    Learn how to add notes, organize images, and save albums — all within your client’s profile — to keep information clear and accessible.

    Watch the tutorial below:

    Friendly reminder to take advantage of the Personal Sales Volume Bonus (PSVB), a great way to reward your hard work and help you grow your earnings! From April 2025 through September 2025, Stylists can earn up to an additional 3.1% bonus on their personal monthly sales volume.

    The program begins at the Circle of Excellence (COE) Gold level, starting at $12,000 in monthly sales, and includes tiered bonus opportunities:

    • Earn a $150 bonus when you reach COE Gold ($12K monthly PSV).
    • For every additional $4,000 in Personal Sales Volume, you’ll earn an extra $150 bonus—all the way up to 3X Platinum COE ($48K).

    This 6-month test program reflects our commitment to put more money in your pocket and recognize your personal sales success.

    Stay focused, stay consistent, and maximize your earning potential with PSVB!

    Our next Tips From the Top is scheduled for Tuesday, October 7th at 11:00AM CST, immediately following our All-Stylist Call at 10:30AM CST. This session of Tips From the Top will feature our special guest, Stylist Lara Kercinik. 

    Lara Kercinik

     Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. 

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Register for October 7th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Upcoming Events:

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Introducing our latest neckwear additions. Featuring a playful geometric circle pattern and a selection of muted yet elegant solids, these have been thoughtfully selected to complete and elevate your Client’s look!

    Click to enlarge:

    Marketing

    • Monday, September 22 – Formal and Fun
    • Wednesday, September 24 – New Shirts
    • Friday, September 26 – Cashmere Coats

    Thank you for everything you do! Have a great week!

  • Weekly Update – September 12, 2025

    NEW THIS WEEK

    We will be implementing a price increase effective Monday, September 22. While the final number has not yet been confirmed, the increases are being driven primarily by tariffs, which could be as high as 20%.

    You may recall the communication we shared back in April regarding a price increase tied to the first round of tariffs. Unfortunately, this second round of tariffs has resulted in further cost increases. These new costs have been in effect since August 7. However, we’ve made a conscious decision to absorb them entirely for the time being. This is part of our ongoing commitment to supporting you and doing what’s right for our clients while we evaluate how best to manage and minimize impact going forward.

    That said, we want to emphasize that we are being very intentional in how this is approached. Specifically, we are:

    • Reviewing every category to identify where we can minimize the increase.
    • Exploring operational efficiencies to help offset costs wherever possible.
    • Preparing clear messaging and tools so you can feel confident explaining the value we deliver and why this step is essential.

    In the meantime, this creates a strong opportunity to maximize momentum around our Fall launch. Encouraging clients to place orders before September 22 allows them to secure current pricing, which can be a powerful motivator in sales conversations.

    We understand pricing changes can feel challenging, which is why we’ll be rolling out support materials, training, and talking points in the coming week to ensure you are fully equipped.

    Our priority remains the same: to stay competitive, deliver exceptional quality and service, and protect the long-term health of the business. These changes are necessary to achieve that, and we are committed to working alongside you through the transition.

    Thank you for your partnership, professionalism, and ongoing commitment to helping clients see the value in what we provide. More details will follow soon.

    Introducing our latest neckwear additions. Featuring a playful geometric circle pattern and a selection of muted yet elegant solids, these have been thoughtfully selected to complete and elevate your Client’s look!

    Click to enlarge:

    The Onyx Stud Set is returning and will be available to order by Wednesday, September 17.

    We want to inform you that the $149 enrollment option for New Stylists will be discontinued effective Tuesday, September 30, 2025. 

    This change is designed to streamline operations, simplify enrollment for both New Stylists and Mentors, and ensure every New Stylist begins with the full set of tools needed to succeed. 

    Starting Wednesday, October 1, 2025: 

    • New Stylists may enroll with either the $500 New Stylist Kit or the $199 Digital Kit. 
    • The full kit cost will be due at enrollment. 
    • Kits will ship as a complete package via ground service. 
    • The $500 Kit includes: Training & Onboarding Guide, measurement tools, seven (7) x $99 shirt swatches, essential and seasonal swatches, and all required components. 

    If you have any questions, please reach out to our Stylist Success team by phone, email, or text. 

    Thank you for your partnership as we continue to strengthen the Stylist experience. 

    We’re excited to announce the relaunch of the Fit Library in the School of Style!

    The first new module is the revamped Outerwear Masterclass, featuring:

    • Short, easy-to-digest product profile videos
    • Dedicated product landing pages
    • Detailed breakdowns of fit and features for each outerwear style
    • Downloadable guides to help you select the best outerwear for your Clients

    To access the new content, simply open the School of Style from the Stylist App homepage and head to the Learning Library.

    We’re always looking for new ways to support you with fresh materials to grow your business, and this season, we’ve created even more assets to make your outreach easier than ever.

    For the Fall 2025 season, we’ve added more than 80 additional social media assets to our Social Content Library to help you engage Clients online. 

    We’ve also expanded the Moo Portal with many new printed marketing materials, like 5×7 postcards, 8.5×11 flyers, and more. Each piece can be personalized with your contact information and printed with a discount. 

    If you need something beyond these options, such as a unique advertisement, event invitation, or event displays, please reach out to us via the Custom Asset Request Form. This will send your request directly to our Creative Team.

    All of the above resources are available in the Social Media & Marketing Center, which is featured on the homepage of both the Stylist App and Green Room.

    Go To the Social Media & Marketing Center

    This week’s Simon Says reflects on the life and legacy of Giorgio Armani, who recently passed at the age of 91. Armani revolutionized fashion by softening menswear, pioneering new fabrics, and shaping global style with his elegant tailoring and iconic 80s power suits. His influence extended worldwide through bold partnerships and pop culture moments, solidifying him as a true fashion legend. Simon also shares a personal story of early rejection that later came full circle when he was commissioned to design for Armani, underscoring the lasting impact of “Ré Giorgio” on both fashion and his own career.

    Read the September 10th Simon Says

    We’ve launched a helpful new video tutorial to guide you through using the Notes in Gallery section in the Stylist app! This feature makes it easier than ever to capture client notes, create photo albums, and collaborate with the Fit Advice team.

    Learn how to add notes, organize images, and save albums — all within your client’s profile — to keep information clear and accessible.

    Watch the tutorial below:

    DON’T MISS!

    Are you placing orders with the Stylist App? You should be! Each month through December, we’re hosting drawings for Stylists who have placed at least 5 orders in the Stylist App.

    You could win $500 or $1000 just for placing orders.

    Congratulations to our winners for August! 

    Evey Rouse – $1000

    Samantha Britell – $500

    Click HERE to get the details on how you can enter the monthly Stylist App Contest.

    We’re planning ahead for 2026 and have updates to share! Our Sales and Leadership Summit (SLS) will be restyled to bring a fresh approach to this important meeting. While details are still being finalized, one thing is certain—SLS will no longer take place in January. You can plan your January vacations and client appointments with confidence, as the event is expected to shift to mid-February.

    As for Conference 2026, we’ve listened to your feedback and made some meaningful changes. To give you more time to enjoy your summer weekends, the event will move out of July and into late August. Mark your calendars: Conference 2026 will be held August 25–27, 2026 (Tuesday–Thursday) in Dallas. More details on registration and programming will be shared soon, but we’re pleased to bring you these updates now so you can plan ahead.

    Friendly reminder to take advantage of the Personal Sales Volume Bonus (PSVB), a great way to reward your hard work and help you grow your earnings! From April 2025 through September 2025, Stylists can earn up to an additional 3.1% bonus on their personal monthly sales volume.

    The program begins at the Circle of Excellence (COE) Gold level, starting at $12,000 in monthly sales, and includes tiered bonus opportunities:

    • Earn a $150 bonus when you reach COE Gold ($12K monthly PSV).
    • For every additional $4,000 in Personal Sales Volume, you’ll earn an extra $150 bonus—all the way up to 3X Platinum COE ($48K).

    This 6-month test program reflects our commitment to put more money in your pocket and recognize your personal sales success.

    Stay focused, stay consistent, and maximize your earning potential with PSVB!

    1Our next Tips From the Top is scheduled for Tuesday, September 16th at 11:00AM CST, featuring our special guest, Stylist Allison Fainter. 

    Allison Fainter

     Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. 

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Register for September 16th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Recent Events:

    Atlanta, GA

    Upcoming Events:

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    As part of our ongoing strategy to keep our site fresh and focused, on September 16, we will be removing slow-selling items primarily from Spring 2024, Fall 2023, and earlier seasons. These items will no longer be available for purchase. These fabrics have had their run, but it’s time to make space for exciting new inventory ahead. This update will help streamline the site experience for everyone.

    A list of the retiring items is included for your reference so you can plan accordingly.

    Download the List

    Marketing

    • Monday, September 15 – Master the Art of Fall Layering
    • Wednesday, September 17 – The Best Seasonal Suits
    • Friday, September 19 – TBD

    Thank you for everything you do! Have a great week!

  • Weekly Update – September 5, 2025

    NEW THIS WEEK

    This week’s Simon Says highlights J.Hilburn’s unique range of custom-made knits, from polos and tees to blazers and pull-on pants. Featuring luxurious fabrics like Loro Piana’s Capolavoro, Reda’s knit wool, and our updated Scuba Light, the collection delivers comfort, style, and versatility across every season.

    Click below to read the full blog:

    Read SIMON SAYS: September 3, 2025

    We’ve launched a helpful new video tutorial to walk you through how to add configurator images to your Style Boards in the app! The new Fall Collection is now available on the configurator, offering a great way to showcase styling options, mix-and-match looks, and give your clients a more visual and inspiring experience.

    Watch the tutorial below:

    Are you placing orders with the Stylist App? You should be! Each month through December, we’re hosting drawings for Stylists who have placed at least 5 orders in the Stylist App.

    You could win $500 or $1000 just for placing orders.

    Congratulations to our winners for August! 

    Evey Rouse – $1000

    Samantha Britell – $500

    Click HERE to get the details on how you can enter the monthly Stylist App Contest.

    We’re planning ahead for 2026 and have updates to share! Our Sales and Leadership Summit (SLS) will be restyled to bring a fresh approach to this important meeting. While details are still being finalized, one thing is certain—SLS will no longer take place in January. You can plan your January vacations and client appointments with confidence, as the event is expected to shift to mid-February.

    As for Conference 2026, we’ve listened to your feedback and made some meaningful changes. To give you more time to enjoy your summer weekends, the event will move out of July and into late August. Mark your calendars: Conference 2026 will be held August 25–27, 2026 (Tuesday–Thursday) in Dallas. More details on registration and programming will be shared soon, but we’re pleased to bring you these updates now so you can plan ahead.

    DON’T MISS!

    We know how important it is for you to provide a seamless experience to your Clients, and we’ve been working diligently behind the scenes to make sure our shipping process supports that. After studying available options, we are moving to a multi-carrier approach that strengthens our ability to deliver reliably.

    As of Tuesday, August 26th, all shipments from Vietnam (VTG) will ship via FedEx, while suiting and outerwear will continue shipping with UPS. By partnering with both carriers, we are ensuring that your Clients receive their orders as quickly as possible—especially as new tariff regulations and the elimination of de minimis change the way packages move through customs.

    We also want to prepare you for a small difference in how tracking looks with FedEx. You may see “Label Created” until the package clears U.S. customs, at which point live tracking will appear.

    Although new customs audit requirements have slowed clearance times for all carriers, our multi-carrier strategy ensures we are doing everything possible to minimize delays. We are in constant communication with both UPS and FedEx to monitor packages daily, making sure your Clients’ orders remain a top priority.

    Thank you for your patience, and for the professionalism you bring to every Client experience. We’re committed to standing behind you every step of the way.

    We’re very pleased to announce that the Stylist App version 1.10.0 is available as of August 26th. This new version of the App introduces several enhancements to simplify your workflow:

    • Client Galleries & Albums – Create and organize client-specific photo galleries for easy reference.

    • Quick Client Access – Tap a client’s name while shopping or reviewing orders to view their details instantly.

    • Inventory Visibility – See real-time “quantity on hand” indicators (e.g., “<25”, “25+”) while shopping.

    • Order Tracking – Tap tracking numbers directly in the app to monitor shipment progress.

    • Stylist App Contests – Participate in new contests with leaderboards displayed on your dashboard.

    Get Full Details on the Stylist App Updates

    Friendly reminder to take advantage of the Personal Sales Volume Bonus (PSVB), a great way to reward your hard work and help you grow your earnings! From April 2025 through September 2025, Stylists can earn up to an additional 3.1% bonus on their personal monthly sales volume.

    The program begins at the Circle of Excellence (COE) Gold level, starting at $12,000 in monthly sales, and includes tiered bonus opportunities:

    • Earn a $150 bonus when you reach COE Gold ($12K monthly PSV).
    • For every additional $4,000 in Personal Sales Volume, you’ll earn an extra $150 bonus—all the way up to 3X Platinum COE ($48K).

    This 6-month test program reflects our commitment to put more money in your pocket and recognize your personal sales success.

    Stay focused, stay consistent, and maximize your earning potential with PSVB!

    Our next Tips From the Top is scheduled for Tuesday, September 16th at 10:30AM CST, featuring our special guest, Stylist Allison Fainter. 

    Allison Fainter

     Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. 

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Register for September 16th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Upcoming Events:

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    As part of our ongoing strategy to keep our site fresh and focused, on September 16, we will be removing slow-selling items primarily from Spring 2024, Fall 2023, and earlier seasons. These items will no longer be available for purchase. These fabrics have had their run, but it’s time to make space for exciting new inventory ahead. This update will help streamline the site experience for everyone.

    A list of the retiring items is included for your reference so you can plan accordingly.

    Download the List

    Marketing

    • Monday, September 8 – Meet the Windstopper
    • Wednesday, September 10 – The Genius Knit
    • Friday, September 12 – Proud of our Partners

    Thank you for everything you do! Have a great week!

  • Weekly Update – September 27, 2024

    In This Issue

    Click the Tabs below to navigate sections.

    Click on links to view specific stories or scroll to view all.

    NEW THIS WEEK

    To help ensure your client receives his order promptly, please make sure you are following the best practices listed below when placing an order so that we can provide our Clients with the best service possible.

    • Before submitting the order, verify with Client the current shipping address. We don’t want the package delivered to an old address.

    • If shipping to a business address include Company Name or Suite Number. We don’t want the package delayed due to missing information.

    Following these quick and easy steps will ensure the best experience for your Client.

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     Critical Reminder for All Stylists!

    To ensure everything runs smoothly in the Stylist App, it’s vital that you’re always on the latest version. The current version is 1.5.8.

    To check your version:

    • Open the app homepage.
    • Tap your name/photo in the top right corner.
    • The version number is at the bottom of the pop-up.
    • If you need to update, go to the app store immediately!

    Staying updated ensures the app functions correctly for your business!

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    We’ve identified an issue with the School of Style’s automated training assignment system. Typically, after completing all courses in the “Getting Started” learning path, the “Ramping Up” training should automatically be assigned, followed by the “Advanced Stylist Education” upon completion of “Ramping Up.” However, this automation is currently not functioning as expected. We are actively working to resolve the issue as quickly as possible.

    In the meantime, you may have received 1-2 notifications from the School of Style regarding the assignment of “Ramping Up,” “Advanced Stylist Education,” or potentially both, depending on your training progress and 100% completion of the “Getting Started” training.

    Once the system is corrected, all new Stylists joining J.Hilburn will automatically be assigned the following learning paths in the School of Style at once:

    1. Getting Started Training
    2. Ramping Up Training
    3. Advanced Stylist Education

    As a reminder, you have full access to these learning paths, along with a variety of additional resources for both new and existing Stylists in the School of Style Learning Library.

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    More content from our 2024 Conference has been loaded into your School of Style – Learning Library.

    This week, we have posted the Conference Workshop, Fit Confidence. This workshop material was created and hosted by Erin Murphy and Fangfang Zhang.

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    Our showroom in New York City held a special event this week! Information Technology company Technologent hosted a private appreciation event for their top clients. Each of their clients got to shop with one of the showroom Stylists.

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    Here are the Featured Products of the Week! Our team has curated this list of the items that we’re most excited about this week. If you haven’t shared these styles with your Clients yet, we’ve made it easier for you to do so. New Styleboards have been published for this week’s featured suiting.  We know your Clients will love them as much as we do. 

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    EVENTS

    “ELEVATE Your Success” invites YOU to embark on a transformative journey toward achieving unparalleled growth and success. Join us to elevate your sales, elevate your clients, elevate your title and elevate your business to new heights! 

    Local Meetings Coming to a City Near You!

    Each week we will be adding locations so keep checking the Training & Events calendar and register to attend. Our Regional Sales Directors have new product in hand and will be training on all the exciting enhancements for the Fall season! These meetings can benefit EVERY Stylist! Come one, come all! 

    Edina, MN

    Bethlehem, PA

    UPCOMING EVENTS: 

    October 2 – Philadelphia, PA

    October 9 – Birmingham, AL

    October 9 – Huntsville, AL

    Check out the Training/Events page for more details and to see when a location near you has been added! 

    Register For Upcoming Events

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    Now is your chance to get registered for next year’s event with special early-bird pricing. Early-bird registration for Conference 2025 is now available for $199. Don’t miss your opportunity to attend this once-a-year event filled with engaging speakers, informational workshops, special events, and more.

    Get Your Early-Bird Registration for Conference 2025

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    SELLING

    Fall is here – and the holidays are just around the corner! We strongly encourage you to place your holiday orders as early as possible. For any clients wishing to place gift orders for the holidays, please refer to the order cut-off dates below. These dates are being offered as guidelines NOT as guarantees. If your clients order by these dates, it is more likely that they will receive their orders in time for the holidays. 

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    Following the cadence of our annual calendar, we are reminding you that at the end of the month, September 2024, we will remove all Spring/Summer 2024 product from our website, j.hilburn.com. You can continue to sell the Spring/Summer product through the Green Room and Stylist App from October 1 until sold out.

    Spring/Summer 2024 Keylooks and product photography will be removed from the website as part of this seasonal change with the current seasonal collection, carryover, and essential products continuing to be showcased on the website.

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    As you may have seen on the news, Vietnam is recovering from a recent typhoon. There is still serious flooding in Hanoi where our VTG factory is located, making it difficult for some factory workers to get to work. There is also some congestion at the UPS hub in Vietnam.  

    Given these uncertain conditions, we have extended the lead time by 3 days for Shirts, Knits, and Casual Pants. We are also turning off Fast Pass for Shirt, Knits, and Pants through the end of September. 

    We will continue to work closely with our factory partners and with UPS to monitor the situation and will provide you with any new updates. 

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    We would like to bring your attention to a discrepancy in the QC data for Layering Vests. Currently, the values in the “Ordered Length” and “Expected Length” columns are incorrect in the Manufacturer Quality Data window. However, the “Actual Length” column is correct and accurately reflects the length of the vest produced by the factory. 

    We are working to resolve this issue and expect it to be corrected within the next few weeks. 

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    TEAMBUILDING

    Every Wednesday we hold a Becoming A Stylist call at 12pmCT and 7pmCT. Share this link with your potential Stylists and join with them. Gain valuable insights and participate in discussions as we address questions from aspiring Stylists. It’s an opportunity not to be missed!

    Register for the Becoming a Stylist Call

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    FIT/PRODUCT

    Please join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury for our Winter Launch webinar on October 7th at 1:00 PM CST. 

    Simon and Nicole will be sharing a small range of new shirting and printed linings that are available digitally for now. They will also have product updates and the launch of a new outerwear style we shared at Conference 2024.

    Please click the link below to register for the Winter Launch webinar. 

    Register for the Winter Launch Webinar

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    TECH

    We’re pleased to bring you another update to the Stylist App, made possible by your continued support and feedback.

    What’s New:

    • Fit Profile Management: We’re pleased to introduce fit profile management for the “Casual Pants” category. You can now manage fit profiles for Shirts, Trousers, Sportcoats, Knits and Chino/Shorts, Pull-on Pants, and 5-Pockets.

    To enjoy these new features, please update to the latest version of the J.Hilburn Stylist App, available now on the Apple iPad App Store. Click HERE to download and upgrade directly from your iPad.

    Don’t forget to check out the Stylist App tutorial videos in Revolution. You can also find these videos in the Stylist Central Facebook Group!

    Thank you for making every style unique with the Stylist App. We can’t wait for you to experience these enhancements!

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    LEARNING

    We have added a new learning course titled “Mentor & Team Building Resources” to your School of Style Learning Library. New content will be added weekly, starting today! Be sure to visit the School of Style Learning Library to download the first addition: the “New Stylist Mentor Checklist.”

    Everyone has access to the School of Style Learning Library! Watch the short video below to access the Learning Library from your Stylist App.

    Click to Watch the Video

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    More content from our 2024 Conference has been loaded into your School of Style Learning Library.

    This week, we have posted the Conference Workshop, Finding and Keeping New Clients for New and Established Stylists. This workshop material was created and hosted by Susan Kantor and Simone Pizzuti.

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    Join the Learning & Development Office Hours every Thursday at 2 pm central.

    Whether you’re looking for deeper insights into Stylist training or have specific questions about learning and development, we’re here to assist you. Register via the Zoom link below, and connect with us every Thursday at 2 PM Central. Let’s learn and grow together!

    Register for L&D Office Hours Call

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    The Learning & Development team provides a weekly report every Monday to Mentors and Regional Sales Directors, specifically tailored to new Stylists in their Fast Start Period (the first 90 days post-enrollment). Each report is personalized for both the Stylist and Mentor, offering clear, actionable guidance.

    The reports include:

    • Updates on the Stylist’s training progress.
    • Direct links to key resources, such as the Measurement Certification calendar.
    • Suggested next steps for Mentors.
    • Essential reference materials (e.g., New Stylist Success Formula and School of Style).
    • Seasonal and program-specific content.

    Impact of the L&D Concierge

    So far, 85 Stylists have accelerated their training, Measurement Certification and first sale with the help of L&D Concierge reports. Expect these weekly reports to continue guiding your Mentorship progress.

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    Register for New Stylist Power Hour Monthly Call

    J.Hilburn is all about Community and Connecting! We will be holding a monthly call for all stylists who have been with J.Hilburn for a year or less.   

    On this call, you will have an opportunity to:

    • Get to know other new stylists from across the country
    • Hear from guest speakers (Home office staff and Field Leaders) 
    • Share ideas and solicit ideas from others on how to launch your business and be successful in your first year!
    • Get your questions answered

    New Stylist Evening Power Hour calls will take place on the 2nd Tuesday of each month at 8pm EST/ 7pm CST / 6pm MST / 5pm PST

    Next Session: Tuesday, October 8th: 7pm CST hosted by Regional Sales Directors Deb Scanlan and  Kelly Braaten

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    MARKETING

    • Monday, September 30th – Fall Layers
    • Wednesday, October 2nd – Being Unique Has No Comparison
    • Friday, October 4th – TBD

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