Tag: Stylist Update

  • Weekly Update – June 13, 2025

    NEW THIS WEEK

    The Home Office will be closed on Thursday, June 19th in observance of the Juneteenth Holiday. The Stylist Success Team will resume with regular business hours on Friday, June 20th.

    If you need assistance during the Juneteenth holiday, please utilize J.E.S.S.I. in the Stylist App, or email stylistcare@jhilburn.com or fitadvice@jhilburn.com. Email inquiries will be returned when business resumes on June 20th.

    Wednesday, June 18th, at 10 PM CST, the following sites will be temporarily unavailable during scheduled maintenance:
      •  jhilburn.com
      •  jhstylist.com
      •  Green Room
      •  Newsroom
    Your Stylist’s email will not be affected during this scheduled maintenance. We are expecting this outage to last 30-45 minutes.

    Thank you to everyone who submitted a nomination for this year’s Spirit of J.Hilburn Award. Your stories and heartfelt messages made it clear; the J.Hilburn Stylist community is full of extraordinary people who lead with purpose and passion.

    The Spirit of J.Hilburn Award symbolizes more than just a title. The Spirit of J.Hilburn represents the very best of who we are. 

    The Spirit of J.Hilburn embodies:

    • Integrity and positivity
    • Trust-based relationships
    • Daily commitment to excellence and accountability
    • Passion for personal growth and helping others succeed

    Meet this year’s Top 5 Nominees below (listed alphabetically by last name), then select the Stylist who you think best reflects the characteristics and values that define the Spirit of J.Hilburn.

    Now it’s time to make your voice heard.
    Cast your vote for the Stylist who best represents the spirit of our community. Only our Top 5 Nominees are eligible to receive a vote.

    Voting closes Tuesday, June 17th at 11:59 PM CST.

    Thank you for being part of what makes our community so special. We will reveal the next Spirit at Conference 2025. We cannot wait to celebrate the new Spirit of J.Hilburn with you in July!

    We have welcomed a full-time designer to the Creative team and are ready to fulfill custom asset requests via our new process. Details on how to submit a request can be found in the Social Media & Marketing Center.

    We look forward to collaborating with you and supporting your marketing needs.  For any questions or assistance, please reach out to your Stylist Success Team.

    DON’T MISS!

    The Summer Event wraps up this Sunday, June 15, which means there are just a few days left to maximize your earnings and connect with Clients.

    Use these last days to:
    • Follow up with Clients who haven’t ordered yet
    • Recommend final pieces from the Event assortment
    • Boost your earnings for the month of June

    There’s still great inventory available, and Clients are still shopping. Let them know it’s their last chance to take advantage of the Event pricing.

    Note: When the Event concludes, all Event product will return to full price on jhilburn.com and the Green Room. 

    For full details and tools to support your outreach, visit the Summer Event 2025 Toolkit in the Newsroom:

    DON’T MISS THE 2025 MID-SEASON NEW ARRIVALS KICKOFF CALL

    MONDAY, JUNE 16TH AT 11:00 AM CST!

    Join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury on Monday, June 16th, from 11:00 AM – 12:00 PM CST for a special kickoff call where we will unveil our highly anticipated Mid-Season New Arrivals.  During this call, Simon and Nicole will walk you through each of our new items, including details on new fabrics and Key Looks.

    Have your sales tools and swatches on hand for the call. Be ready to take notes. The call will be recorded and available as soon as possible. 

    Attending this training call is an excellent opportunity to equip yourself with the essential product knowledge for the selling season ahead, so you can wow your Clients with these new arrivals.

    The 2025 Mid-Season New Arrivals will be available to sell on Tuesday, June 17th.

    Don’t Miss Conference 2025!

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    Meet Dr. Daniel Langer: One of Our Esteemed Keynote Speakers

    We are honored to welcome Dr. Daniel Langer as one of this year’s esteemed keynote speakers. Dr. Langer is an Executive Professor of Luxury Strategy at Pepperdine University in Malibu, California, as well as a professor at NYU in New York City. Named as the “authority in luxury” by The Economist, Dr. Langer’s two decades of hands-on brand leadership and pioneering research have shaped the future of luxury worldwide. As founder and CEO of Équité, the international brand strategy powerhouse, Dr. Langer is the strategic force behind some of the world’s most iconic premium, luxury, and prestige brands.

    Standard Pricing For Registration Extended Through July 15th!

    Great news! We have extended the window for registering at the Standard Price, so if you haven’t registered for Conference 2025, the time is NOW! The last day to secure your Conference registration for the standard pricing rate of $249 is Tuesday, July 15, 2025. Late registration pricing of $359 will go into effect on July 16th.

    Please join us on Wednesday, June  18th at 1:00PM CST for the next session in our new webinar series, The Culture of Textiles. 

    Brought to us by Chief Creative Director Simon Kneen, this series is led by Mariangela Rossetto—an industry expert with over 30 years of experience, including 20 years at Loro Piana. Mariangela will share the rich story behind the fabrics we work with, from the origins of wool to the beauty and craftsmanship woven into every garment.

    This journey will lead us to in-person fabric workshops with Mariangela at the Conference in July, where Simon and his team will unveil the Fall 2025 collection. 

    Register Now:

    Our next Tips From the Top is scheduled for Tuesday, July 1st at 11:00 AM CST immediately following the All-Stylist call at 10:30 AM CST. 

    NOTE: There will not be a Tips From the Top meeting on Tuesday, June 17th, so that we can focus on the New Arrivals launch kick off call on June 16th and the Culture of Textiles call on June 18th. We will resume our regular Tips From the Top cadence in July.

    Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. 

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Joy Chang shares how the  Growing Elite: Thailand & Hong Kong trip impacted her business in the long term.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Upcoming Events:

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    On Tuesday, 6/3/25, we launched a set of six Reda Milano suit fabrics to all Stylists with bold colors and beautiful plaid patterns!

    We reached out to our partners at Reda and were able to take their remaining inventory in these standout selections. 

    These six swatches are available only as a digital release—no physical swatches are available.

    Please see below for the number of remaining pieces available to sell for each SKU (as of 6/10/25):

    SKU

    Description

    Pieces*

    RDA209

    Amethyst with Indigo and Sky Blue Milano Plaid

    63

    RDA210

    Amethyst with Powder Blue and Royal Purple Milano Plaid

    14

    RDA211

    Aqua with Navy Prince of Wales Milano Plaid

    42

    RDA212

    Navy with Caramel Milano Plaid

    43

    RDA213

    Pine with Cognac Milano Plaid

    47

    RDA214

    Powder Blue with Navy Milano Plaid

    119

    *Piece means sportcoat, trouser, OR vest

    Due to a short-term delivery issue, shirt orders with a shipping date of May 30 or later may include plastic collar stays instead of our standard metal version.

    The metal collar stays are expected to be available by the first week of July. When received, we will immediately send a set of metal collar stays directly to the affected Clients.

    Thank you for your understanding and for helping us reassure your Clients that they will receive their metal collar stays as soon as possible. We’ll keep you informed as updates become available.

    Marketing

    • Tuesday, June 17 -New Arrivals
    • Friday, June 20 – Wear Now, Wear Forward

    Thank you for everything you do! Have a great week!

  • Weekly Update – June 6, 2025

    NEW THIS WEEK

    On Tuesday, 6/3/25, we launched a set of six Reda Milano suit fabrics to all Stylists with bold colors and beautiful plaid patterns!

    We reached out to our partners at Reda and were able to take their remaining inventory in these standout selections. 

    These six swatches are available only as a digital release—no physical swatches are available.

    Please see below for the number of remaining pieces available to sell for each SKU (as of 6/4/25):

    SKU

    Description

    Pieces*

    RDA209

    Amethyst with Indigo and Sky Blue Milano Plaid

    66

    RDA210

    Amethyst with Powder Blue and Royal Purple Milano Plaid

    18

    RDA211

    Aqua with Navy Prince of Wales Milano Plaid

    61

    RDA212

    Navy with Caramel Milano Plaid

    48

    RDA213

    Pine with Cognac Milano Plaid

    54

    RDA214

    Powder Blue with Navy Milano Plaid

    128

    *Piece means sportcoat, trouser, OR vest

    A great way to share these new fabrics with your Clients is by creating a Style Board. Post your Style Board in Stylist Central in the Reda Style Board thread by Sunday at Midnight and you could win a $150 AMEX gift card. See details of this contest below:

    You asked for it…

    Thanks to the incredible sales momentum you’ve built and your feedback, we’re keeping the Summer Event going one more week — now through Sunday, June 15!

    That’s 7 extra days to:

    • Connect with more Clients
    • Build more wardrobes
    • Increase your earnings
    • Continue the momentum for New Arrivals

    There is plenty of Summer Event inventory to sell, so let’s make the most of this extension and finish the Summer Event stronger than ever. Your Clients are responding — now’s the perfect time to reach out again.

    Keep selling and keep helping men dress well and feel great. 

    For full details, including SKU information and shareable images and style boards, visit the Summer Event 2025 Toolkit & FAQ page in the newsroom:

    Due to a short-term delivery issue, shirt orders with a shipping date of May 30 or later may include plastic collar stays instead of our standard metal version.

    The metal collar stays are expected to be available by the first week of July. When received, we will immediately send a set of metal collar stays directly to the affected Clients.

    Thank you for your understanding and for helping us reassure your Clients that they will receive their metal collar stays as soon as possible. We’ll keep you informed as updates become available.

    The Home Office will be closed on Thursday, June 19th in observance of the Juneteenth Holiday. The Stylist Success Team will resume with regular business hours on Friday, June 20th.

    If you need assistance during the Juneteenth holiday, please utilize J.E.S.S.I. in the Stylist App, or email stylistcare@jhilburn.com or fitadvice@jhilburn.com.

    DON’T MISS!

    DON’T MISS THE 2025 MID-SEASON NEW ARRIVALS KICKOFF CALL

    MONDAY, JUNE 16TH AT 11:00 AM CST!

    Join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury on Monday, June 16th, from 11:00 AM – 12:00 PM CST for a special kickoff call where we will unveil our highly anticipated Mid-Season New Arrivals.  During this call, Simon and Nicole will walk you through each of our new items, including details on new fabrics and Key Looks.

    Have your sales tools and swatches on hand for the call. Be ready to take notes. The call will be recorded and available as soon as possible. 

    Attending this training call is an excellent opportunity to equip yourself with the essential product knowledge for the selling season ahead, so you can wow your Clients with these new arrivals.

    The 2025 Mid-Season New Arrivals will be available to sell on Tuesday, June 17th.

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it because the standard pricing of $249 ends on June 11th. Get yourself registered before late registration pricing takes effect!

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    Meet Dr. Daniel Langer: One of Our Esteemed Keynote Speakers

    Dr. Daniel Langer

    We are honored to welcome Dr. Daniel Langer as one of this year’s esteemed keynote speakers. Dr. Langer is an Executive Professor of Luxury Strategy at Pepperdine University in Malibu, California, as well as a professor at NYU in New York City. Named as the “authority in luxury” by The Economist, Dr. Langer’s two decades of hands-on brand leadership and pioneering research have shaped the future of luxury worldwide. As founder and CEO of Équité, the international brand strategy powerhouse, Dr. Langer is the strategic force behind some of the world’s most iconic premium, luxury, and prestige brands.

    Register by June 11 for a Chance to WIN!

    Another Conference giveaway is coming soon! All Stylists who have registered for Conference by June 11th will be entered into a drawing for a FREE hotel night during Conference. Registering by June 11th will ensure you secure the standard registration price of $249 for yourself. And, if you’re the lucky winner of this giveaway, you will save on your hotel accommodations, too!  So get registered NOW before late registration pricing takes effect on June 12th. 

    Our next Tips From the Top is scheduled for Tuesday, July 1st at 11:00 AM CST immediately following the All-Stylist call at 10:30 AM CST. 

    NOTE: There will not be a Tips From the Top meeting on Tuesday, June 17th, so that we can focus on the New Arrivals launch kick off call on June 16th and the Culture of Textiles call on June 18th. We will resume our regular Tips From the Top cadence in July.

    Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. 

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Peg Albert shares her thoughts on why Stylists should push themselves to earn a spot on the next Growing Elite trip.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Upcoming Events:

    Selling

    We’ve created a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. This is a quick way for you to check in on our New Fabric Status Classifications that we announced last week. You will see these classifications repeated below for your easy reference. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    We understand how frustrating it is for you to place a Client’s order and then discover that it can’t be fulfilled because the fabric, lining, or trims are out of stock. This isn’t the 5-star service we wish to provide to you and your Client.

    To ensure your order can indeed be made, we are implementing new fabric status classifications and rules. This is to avoid order delays that cause you and your Client frustration, decreased confidence, and overall dissatisfaction with the order.

    To ensure that your order can be made, we’re making the following changes in our order process workflow:

    Effective Thursday, May 22, you will be able to place orders only for fabrics that are in stock.

    To enable this to happen, we have classified all fabrics as being: 

    • In Stock: available at the Factory, and ORDERS ARE ALLOWED
    • Low Quantity: available but limited stock at the Factory, and ORDERS ARE ALLOWED. Replenishment may be on the way, but current inventory is low.
    • Temporarily Out of Stock: not available at the Factory, and ORDERS ARE NOT ALLOWED. However, there is an estimated time of arrival (ETA) of replenishment stock.
    • Sold Out: not available at the Factory, no plan for replenishment, and ORDERS ARE NOT ALLOWED.

    These Fabric Status Classifications mean that:

    • Pre-orders will no longer be accepted; and
    • Back-orders will no longer be accepted.
    • All Pre-Ordered or Back-Ordered fabrics will now be classified as Temporarily Out of Stock.

    However, please keep Sold Out swatches, as sometimes we reissue fabrics in an upcoming season.

    Marketing

    • Tuesday, June 10 – Unexpectedly Custom-Made (Tech Fabrics)
    • Friday, June 13 – TBD

    Thank you for everything you do! Have a great week!

  • Weekly Update – May 30, 2025

    NEW THIS WEEK

    To help support you as you end the month of May, our Stylists Success Team will be available on Saturday, May 31st from 8:30 AM – 5:30 PM CST.

    We’re thrilled to share important updates to our evolving Studio business model, designed to help you grow your business, elevate your Brand presence, and deliver an exceptional 5-Star Client experience. We’ve created a Frequently Asked Questions (FAQ) page in the Newsroom that outlines everything you need to know about the future of our Studio Franchise Program and the new definition of a By Appointment Only (BAO) space, so you can determine how either program might align with your growth strategy at J.Hilburn.

    This is more than a program update—it’s a powerful opportunity to scale your business, enhance client engagement, and shape the next phase of our collective Brand success.

    DON’T MISS!

    J.Hilburn’s annual Summer Event 2025 is happening now and offers your Clients up to 40% off select styles! This Event gives you a powerful way to re-engage loyal Clients, attract new ones, and boost your earnings.  Here are the important details:

    • Event Dates: Tuesday, May 13 – Sunday, June 8

    • PV Commission Schedule:

      • 75% PV-C from May 13 – May 26

      • 50% PV-C resumes May 27 – June 8

    For full details, including SKU information and shareable images and style boards, visit the Summer Event 2025 Toolkit & FAQ page in the newsroom:

    DON’T MISS THE 2025 MID-SEASON NEW ARRIVALS KICKOFF CALL

    MONDAY, JUNE 16TH AT 11:00 AM CST!

    Join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury on Monday, June 16th, from 11:00 AM – 12:00 PM CST for a special kickoff call where we will unveil our highly anticipated Mid-Season New Arrivals.  During this call, Simon and Nicole will walk you through each of our new items, including details on new fabrics and Key Looks.

    Have your sales tools and swatches on hand for the call. Be ready to take notes. The call will be recorded and available as soon as possible. 

    Attending this training call is an excellent opportunity to equip yourself with the essential product knowledge for the selling season ahead, so you can wow your Clients with these new arrivals.

    The 2025 Mid-Season New Arrivals will be available to sell on Tuesday, June 17th.

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it, because we’re giving away three exciting prizes this month! Ellie Park Jesberg won a free hotel night at Conference in Drawing #1, and Nancy Turk won an updated Stylist Kit in Drawing #2. Register by May 31st to be automatically entered in to Drawing #3. If you’re already registered, you’re already in. We’ll randomly select a winner from our registered Stylists, so the time to get registered is NOW! Winners must attend Conference to claim their prize, so get registered today.

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    Our next Tips From the Top is scheduled for Tuesday, June 3rd at 11:00 AM CST, immediately following the All-Stylist call at 10:30 AM CST. 

    Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. 

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Jessica Richau shares what surprised her most about the Growing Elite: Thailand & Hong Kong trip and why.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Upcoming Events:

    Selling

    We’ve created a handy resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/25

    Belts

    5/16/25

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    We’re now offering a selection of socks in the Stylist Store at a special discounted price of just $5.00!

    These will make a great addition to your Client’s order, whether as a thoughtful gift or a “thank you” for their continued business.

    We understand how frustrating it is for you to place a Client’s order and then discover that it can’t be fulfilled because the fabric, lining, or trims are out of stock. This isn’t the 5-star service we wish to provide to you and your Client.

    To ensure your order can indeed be made, we are implementing new fabric status classifications and rules. This is to avoid order delays that cause you and your Client frustration, decreased confidence, and overall dissatisfaction with the order.

    To ensure that your order can be made, we’re making the following changes in our order process workflow:

    Effective Thursday, May 22, you will be able to place orders only for fabrics that are in stock.

    To enable this to happen, we have classified all fabrics as being: 

    • In Stock: available at the Factory, and ORDERS ARE ALLOWED
    • Low Quantity: available but limited stock at the Factory, and ORDERS ARE ALLOWED.
    • Temporarily Out of Stock: not available at the Factory, and ORDERS ARE NOT ALLOWED. However, there is an estimated time of arrival (ETA) of replenishment stock.
    • Sold Out: not available at the Factory, no plan for replenishment, and ORDERS ARE NOT ALLOWED.

    These Fabric Status Classifications mean that:

    • Pre-orders will no longer be accepted; and
    • Back-orders will no longer be accepted.
    • All Pre-Ordered or Back-Ordered fabrics will now be classified as Temporarily Out of Stock.

    However, please keep Sold Out swatches, as sometimes we reissue fabrics in an upcoming season.

    To further support your business, we’re introducing a new 3-day Service Level Agreement (SLA):

    If a garment cannot be produced for any reason, you’ll be notified within three business days of order placement via email and phone.

    • Example: Order placed on Friday before 5 pm CT → Notification by end of the day the following Wednesday (excluding weekends and holidays).
    • Note: The first business day is the non-weekend day following an order placed before 5 pm CT. If an order is placed after 5 pm CT, the first business day is two non-weekend days after the order is placed.

    When notified within the three-day window, your Client has the right to keep their order, change it, or cancel it.

    • If your Client chooses to keep their order, we’ll notify you of the Estimated Time of Arrival (ETA) of the fabric, and you can proceed to place the order then.
    • However, if there is a second delay to this order, due to any component (fabric, lining, or trims) being out of stock, the Client will receive the garment for free and with an additional $300 J.Hilburn credit toward his next order.
    • You will receive your volume and commission on the original garment value.

    If you are not notified within the 3-day notification window, you’ll still receive a notification as soon as possible. As a resolution:

    • We will offer you priority support in resolving the issue.
    • The Client gets a replacement garment of equal or lesser value for free. For example, if he ordered a jacket and it cannot be made, he can order another jacket of equal or lesser value or a different garment of equal or lesser value for free.
    • You will receive your volume and commission for the original garment value.

    For any questions, please reach out to the Stylist Success Team.

    Marketing

    • Tuesday, June 3 – Casual Style Upgrade
    • Friday, June 6 – TBD

    Thank you for everything you do! Have a great week!

  • Weekly Update – May 23, 2025

    NEW THIS WEEK

    Stylist Success Team Coverage Schedule for Memorial Day Weekend
    Saturday, May 24 – 8:30 AM – 12:00 PM CST
    Monday, May 26 – Home Office Closed for Memorial Day
    Tuesday, May 27 – Normal Stylist Success Team Coverage Resumes

    The Home Office will be closed on Monday, May 26th in observance of the Memorial Day Holiday. The Stylist Success Team will resume with regular business hours on Tuesday, May 27th.

    If you need assistance during the Memorial Day holiday, please utilize J.E.S.S.I. in the Stylist App, or email stylistcare@jhilburn.com or fitadvice@jhilburn.com.

    To help support you as you end the month of May, our Stylists Success Team will be available on Saturday, May 31st from 8:30 AM – 5:30 PM CST.

    Please join us for an important All-Stylist Call on Wednesday, May 28 at 12:00 PM CST for key updates on the future of the J.Hilburn By-Appointment-Only and Studio Franchise Program.

    On the call, we’ll cover:

    • The By-Appointment-Only Program (BAO) and updates for the Traditional Plan and Studio Franchise Program 

    Whether you’re currently on the Traditional Plan, the Studio Plan, a Studio Owner, or just want to stay informed, this is an important conversation to attend.

    Live question and answer sessions are scheduled on Thursday, May 29th for the following groups:

    • Studio Owners – 9 AM CST
    • Dallas Studio Sellers – 10 AM CST
    • All Stylists and Showroom Leaders – 11 AM CST

    Invitations for the Studio Owners and Dallas Studio Sellers sessions were emailed to those Stylists. You can register for the 11 AM CST Q&A Session for All-Stylists  via the link below:

    Note: On Wednesday, May 28th, there will be no 12:00 PM CST session for the ‘Becoming a Stylist’ call. The 7:00 pm CST session will be held as usual.

    We’re now offering a selection of socks in the Stylist Store at a special discounted price of just $5.00!

    These will make a great addition to your Client’s order, whether as a thoughtful gift or a “thank you” for their continued business.

    We understand how frustrating it is for you to place a Client’s order and then discover that it can’t be fulfilled because the fabric, lining, or trims are out of stock. This isn’t the 5-star service we wish to provide to you and your Client.

    To ensure your order can indeed be made, we are implementing new fabric status classifications and rules. This is to avoid order delays that cause you and your Client frustration, decreased confidence, and overall dissatisfaction with the order.

    To ensure that your order can be made, we’re making the following changes in our order process workflow:

    Effective Thursday, May 22, you will be able to place orders only for fabrics that are in stock.

    To enable this to happen, we have classified all fabrics as being: 

    • In Stock: available at the Factory, and ORDERS ARE ALLOWED
    • Low Quantity: available but limited stock at the Factory, and ORDERS ARE ALLOWED.
    • Temporarily Out of Stock: not available at the Factory, and ORDERS ARE NOT ALLOWED. However, there is an estimated time of arrival (ETA) of replenishment stock.
    • Sold Out: not available at the Factory, no plan for replenishment, and ORDERS ARE NOT ALLOWED.

    These Fabric Status Classifications mean that:

    • Pre-orders will no longer be accepted; and
    • Back-orders will no longer be accepted.
    • All Pre-Ordered or Back-Ordered fabrics will now be classified as Temporarily Out of Stock.

    However, please keep Sold Out swatches, as sometimes we reissue fabrics in an upcoming season.

    To further support your business, we’re introducing a new 3-day Service Level Agreement (SLA):

    If a garment cannot be produced for any reason, you’ll be notified within three business days of order placement via email and phone.

    • Example: Order placed on Friday before 5 pm CT → Notification by end of the day the following Wednesday (excluding weekends and holidays).
    • Note: The first business day is the non-weekend day following an order placed before 5 pm CT. If an order is placed after 5 pm CT, the first business day is two non-weekend days after the order is placed.

    When notified within the three-day window, your Client has the right to keep their order, change it, or cancel it.

    • If your Client chooses to keep their order, we’ll notify you of the Estimated Time of Arrival (ETA) of the fabric, and you can proceed to place the order then.
    • However, if there is a second delay to this order, due to any component (fabric, lining, or trims) being out of stock, the Client will receive the garment for free and with an additional $300 J.Hilburn credit toward his next order.
    • You will receive your volume and commission on the original garment value.

    If you are not notified within the 3-day notification window, you’ll still receive a notification as soon as possible. As a resolution:

    • We will offer you priority support in resolving the issue.
    • The Client gets a replacement garment of equal or lesser value for free. For example, if he ordered a jacket and it cannot be made, he can order another jacket of equal or lesser value or a different garment of equal or lesser value for free.
    • You will receive your volume and commission for the original garment value.

    For any questions, please reach out to the Stylist Success Team.

    DON’T MISS!

    J.Hilburn’s annual Summer Event 2025 is happening now and offers your Clients up to 40% off select styles! This Event gives you a powerful way to re-engage loyal Clients, attract new ones, and boost your earnings. With an elevated 75% Personal Volume Commission (PV-C) through May 26th, now is the time to sell!  Here are the important details:

    • Event Dates: Tuesday, May 13 – Sunday, June 8

    • Private Event Dates: May 13 – May 19 

    • Public Event Begins: May 20 

    • PV Commission Schedule:

      • 75% PV-C from May 13 – May 26

      • 50% PV-C resumes May 27 – June 8

    For full details, including SKU information and shareable images and style boards, visit the Summer Event 2025 Toolkit & FAQ page in the newsroom:

    DON’T MISS THE 2025 MID-SEASON NEW ARRIVALS KICKOFF CALL

    MONDAY, JUNE 16TH AT 11:00 AM CST!

    Join Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury on Monday, June 16th, from 11:00 AM – 12:00 PM CST for a special kickoff call where we will unveil our highly anticipated Mid-Season New Arrivals.  During this call, Simon and Nicole will walk you through each of our new items, including details on new fabrics and Key Looks.

    Have your sales tools and swatches on hand for the call. Be ready to take notes. The call will be recorded and available as soon as possible. 

    Attending this training call is an excellent opportunity to equip yourself with the essential product knowledge for the selling season ahead, so you can wow your Clients with these new arrivals.

    The 2025 Mid-Season New Arrivals will be available to sell on Tuesday, June 17th.

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it, because we’re giving away some exciting prizes this month (a new iPad, a free hotel night at Conference, and a complete updated sales tools kit)! Register by May 30th to be automatically entered to win one of these exclusive prizes. If you’re already registered, you’re already in. We’ll randomly select winners from our registered Stylists throughout the month of May, so the earlier you register, the better your chance of winning! Winners must attend Conference to claim their prize, so get registered today.

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    Our next Tips From the Top is scheduled for Tuesday, June 3rd at 11:00 AM CST, immediately following the All-Stylist call at 10:30 AM CST. 

    Each Tips From The Top session features an experienced Stylist from the field who will share the strategies and steps that have led to their success. Details on our June 3rd guest Stylist coming soon!

    Tips From The Top is an incredible opportunity to learn from our top Stylists! Don’t miss out on the valuable tips and strategies shared during these meetings.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Peg Albert shares how the factory visit during the Growing Elite: Thailand & Hong Kong trip deepened her appreciation for the craftsmanship behind our products.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Recent Events:

    Kansas City, MO

    Upcoming Events:

    Selling

    We’ve created a handy resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/25

    Belts

    5/16/25

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    We are pleased to announce that, effective May 27th, we will introduce two significant updates to our JH Fit program.

    Expansion of the JH Fit Size Range

    Previously available in sizes 34-51, the JH Fit jacket will now be extended to size 60. Since the introduction of sizes 50 and 51 in April 2023, feedback has been excellent, prompting us to further expand our size offering. The JH Fit Uniblock extended sizing features a narrower shoulder, slimmer sleeve, smaller armhole, and shorter length compared to our current Extended Fit jacket. Additionally, it incorporates an adjustable shoulder point-to-point measurement, ensuring a more refined fit.

    Enhanced Waist and Hip Adjustments

    To provide greater versatility, we have increased the waist and hip adjustment range from ±2 to ±3. This refinement enables a superior fit for a wider range of body types, accommodating both individuals with a larger midsection and those with a tapered waist who do not require the broader shoulders of our Athletic Fit sportcoat.

    With these enhancements, our Studio Suiting is now more inclusive than ever, ensuring an exceptional fit for clients of all sizes. We look forward to offering these improvements and enhancing your Client’s J.Hilburn experience.

    Visit the newsroom for more information:

    Marketing

    • Tuesday, May 27 – Denim All the Time
    • Friday, May 30 – Bright in White

    Thank you for everything you do! Have a great week!

  • Weekly Update – May 16, 2025

    NEW THIS WEEK

    Routine server maintenance is scheduled for Friday, May 16th, at 10 PM CST. The following sites will be temporarily unavailable during this time:

    • jhilburn.com
    • jhstylist.com
    • Green Room
    • Newsroom

    Your Stylist’s email will not be affected during this scheduled maintenance. We are expecting this outage to last 30-45 minutes. Thank you for your patience.

    We are pleased to announce that, effective May 27th, we will introduce two significant updates to our JH Fit program.

    Expansion of the JH Fit Size Range

    Previously available in sizes 34-51, the JH Fit jacket will now be extended to size 60. Since the introduction of sizes 50 and 51 in April 2023, feedback has been excellent, prompting us to further expand our size offering. The JH Fit Uniblock extended sizing features a narrower shoulder, slimmer sleeve, smaller armhole, and shorter length compared to our current Extended Fit jacket. Additionally, it incorporates an adjustable shoulder point-to-point measurement, ensuring a more refined fit.

    Enhanced Waist and Hip Adjustments

    To provide greater versatility, we have increased the waist and hip adjustment range from ±2 to ±3. This refinement enables a superior fit for a wider range of body types, accommodating both individuals with a larger midsection and those with a tapered waist who do not require the broader shoulders of our Athletic Fit sportcoat.

    With these enhancements, our Studio Suiting is now more inclusive than ever, ensuring an exceptional fit for clients of all sizes. We look forward to offering these improvements and enhancing your Client’s J.Hilburn experience.

    FAQ

    • How does this change affect my existing Clients who are happy with their fit?
      • There will be no change for existing clients. Both Extended and Extended Plus jackets are still available, allowing Clients to continue with their confirmed fit.
    • How does this change affect my new Clients?
      • All T.A.P.E. recommendations have been updated to incorporate the new extended JH fit size range and increased waist/hip adjustment.
    • What if I want to update my Client’s sportcoat profile to incorporate new sizes?
      • If you would like to update your client’s fit to incorporate the new sizes and adjustments, we recommend the following:
        • Remeasure your client and update his core measurement profile.
        • On your client’s measurement and fit page, select to Add Profile.
        • Select your Client’s fit preferences on the Sportcoat fit quiz.
        • Save the new updated Sportcoat profile created by T.A.P.E.

    DON’T MISS!

    J.Hilburn’s annual Summer Event 2025 is happening now and offers your Clients up to 40% off select styles! This Event gives you a powerful way to re-engage loyal Clients, attract new ones, and boost your earnings. With an elevated 75% Personal Volume Commission (PV-C) through May 26th, now is the time to sell!  Here are the important details:

    • Event Dates: Tuesday, May 13 – Sunday, June 8

    • Private Event Dates: May 13 – May 19 

    • Public Event Begins: May 20 

    • PV Commission Schedule:

      • 75% PV-C from May 13 – May 26

      • 50% PV-C resumes May 27 – June 8

    For full details, including SKU information and shareable images and style boards, visit the Summer Event 2025 Toolkit & FAQ page in the newsroom:

    As part of our ongoing effort to deliver the 5-star service to you, our Stylist community, we are excited to roll out some new and improved ways to help you access branded content faster, easier, and more effectively than ever before. Here’s how we’ll support your marketing efforts moving forward:

    • New Social Assets Delivered to You Directly – New social content will be sent directly to your phone via SMS text, allowing you to quickly access and share brand-approved content from your mobile device. For your convenience, new content will be posted in Stylist Central as well.
    • Access to a full content library in Dropbox – A curated selection of additional branded content will be available to download through Dropbox.
    • Faster Turnaround Times for Custom Assets – We are excited to have a new full-time designer dedicated exclusively to custom asset requests. In the coming weeks, we’ll share details about how to submit requests and collaborate with our new designer to bring your ideas to life.
    • Social Media & Marketing Center – We’re making it easier to find the assets you need. Available in the newsroom, this is your one-stop resource for branded content and custom marketing support. You can find the Social Media & Marketing Center under “Marketing” in the Newsroom menu.

     

    We look forward to collaborating with you and supporting your future marketing needs.  For any questions or assistance, please reach out to your Stylist Success Team.

    Mark your calendars for June 16th and 17th! Our latest collection of New Arrivals launches Tuesday, June 17, bringing fresh styles and fabrics to share with your Clients this summer.

    To get you ready to offer this new collection to your Clients, we will have a collection launch webinar on the 16th with Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury, where they will walk through the new styles, fabrics, and inspiration behind the collection. Details on how to join the webinar will be shared soon, so save the date!

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it, because we’re giving away some exciting prizes this month (a new iPad, a free hotel night at Conference, and a complete updated sales tools kit)! Register by May 30th to be automatically entered to win one of these exclusive prizes. If you’re already registered, you’re already in. We’ll randomly select winners from our registered Stylists throughout the month of May, so the earlier you register, the better your chance of winning! Winners must attend Conference to claim their prize, so get registered today.

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    Our next Tips From the Top is scheduled for Tuesday, May 20th at 11:00 AM CST. Here’s what we have in store:

    Lisa Torba

    We are excited to share that Lisa Torba, a Platinum Circle of Excellence Stylist, will be our guest speaker for Tips from the Top on Tuesday, May 20th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on her valuable tips and strategies.

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Tanya Hartman shares which moment of the Growing Elite: Thailand & Hong Kong trip was most memorable for her and why.

    Click below to watch:

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Recent Events:

    Boston/Portsmouth, MA

    Upcoming Events:

    Selling

    We’ve created a handy resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/25

    Belts

    5/16/25

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Marketing

    • Tuesday, May 20 – Summer Event
    • Friday, May 23 – Warm Weather Tailoring

    Thank you for everything you do! Have a great week!