J.Hilburn Newsroom

Author: admin

  • Operations Update: Announcing our New 3-Day Service Level Agreement (SLA) for Garment Availability Confirmation

    To further support your business, we’re introducing a new 3-day Service Level Agreement (SLA):

    If a garment cannot be produced for any reason, you’ll be notified within three business days of order placement via email and phone.

    • Example: Order placed on Friday before 5 pm CT → Notification by end of the day the following Wednesday (excluding weekends and holidays).
    • Note: The first business day is the non-weekend day following an order placed before 5 pm CT. If an order is placed after 5 pm CT, the first business day is two non-weekend days after the order is placed.

    When notified within the three-day window, your Client has the right to keep their order, change it, or cancel it.

    • If your Client chooses to keep their order, we’ll notify you of the Estimated Time of Arrival (ETA) of the fabric, and you can proceed to place the order then.
    • However, if there is a second delay to this order, due to any component (fabric, lining, or trims) being out of stock, the Client will receive the garment for free and with an additional $300 J.Hilburn credit toward his next order.
    • You will receive your volume and commission on the original garment value.

    If you are not notified within the 3-day notification window, you’ll still receive a notification as soon as possible. As a resolution:

    • We will offer you priority support in resolving the issue.
    • The Client gets a replacement garment of equal or lesser value for free. For example, if he ordered a jacket and it cannot be made, he can order another jacket of equal or lesser value or a different garment of equal or lesser value for free.
    • You will receive your volume and commission for the original garment value.

    For any questions, please reach out to the Stylist Success Team.

  • Operations Update: Announcing our New Fabric Status Classifications

    We understand how frustrating it is for you to place a Client’s order and then discover that it can’t be fulfilled because the fabric, lining, or trims are out of stock. This isn’t the 5-star service we wish to provide to you and your Client.

    To ensure your order can indeed be made, we are implementing new fabric status classifications and rules. This is to avoid order delays that cause you and your Client frustration, decreased confidence, and overall dissatisfaction with the order.

    To ensure that your order can be made, we’re making the following changes in our order process workflow:

    Effective Thursday, May 22, you will be able to place orders only for fabrics that are in stock.

    To enable this to happen, we have classified all fabrics as being: 

    • In Stock: available at the Factory, and ORDERS ARE ALLOWED
    • Low Quantity: available but limited stock at the Factory, and ORDERS ARE ALLOWED. Replenishment may be on the way, but current inventory is low.
    • Temporarily Out of Stock: not available at the Factory, and ORDERS ARE NOT ALLOWED. However, there is an estimated time of arrival (ETA) of replenishment stock.
    • Sold Out: not available at the Factory, no plan for replenishment, and ORDERS ARE NOT ALLOWED.

    These Fabric Status Classifications mean that:

    • Pre-orders will no longer be accepted; and
    • Back-orders will no longer be accepted.
    • All Pre-Ordered or Back-Ordered fabrics will now be classified as Temporarily Out of Stock.

    However, please keep Sold Out swatches, as sometimes we reissue fabrics in an upcoming season.

  • Weekly Update – May 16, 2025

    NEW THIS WEEK

    Routine server maintenance is scheduled for Friday, May 16th, at 10 PM CST. The following sites will be temporarily unavailable during this time:

    • jhilburn.com
    • jhstylist.com
    • Green Room
    • Newsroom

    Your Stylist’s email will not be affected during this scheduled maintenance. We are expecting this outage to last 30-45 minutes. Thank you for your patience.

    We are pleased to announce that, effective May 27th, we will introduce two significant updates to our JH Fit program.

    Expansion of the JH Fit Size Range

    Previously available in sizes 34-51, the JH Fit jacket will now be extended to size 60. Since the introduction of sizes 50 and 51 in April 2023, feedback has been excellent, prompting us to further expand our size offering. The JH Fit Uniblock extended sizing features a narrower shoulder, slimmer sleeve, smaller armhole, and shorter length compared to our current Extended Fit jacket. Additionally, it incorporates an adjustable shoulder point-to-point measurement, ensuring a more refined fit.

    Enhanced Waist and Hip Adjustments

    To provide greater versatility, we have increased the waist and hip adjustment range from ±2 to ±3. This refinement enables a superior fit for a wider range of body types, accommodating both individuals with a larger midsection and those with a tapered waist who do not require the broader shoulders of our Athletic Fit sportcoat.

    With these enhancements, our Studio Suiting is now more inclusive than ever, ensuring an exceptional fit for clients of all sizes. We look forward to offering these improvements and enhancing your Client’s J.Hilburn experience.

    FAQ

    • How does this change affect my existing Clients who are happy with their fit?
      • There will be no change for existing clients. Both Extended and Extended Plus jackets are still available, allowing Clients to continue with their confirmed fit.
    • How does this change affect my new Clients?
      • All T.A.P.E. recommendations have been updated to incorporate the new extended JH fit size range and increased waist/hip adjustment.
    • What if I want to update my Client’s sportcoat profile to incorporate new sizes?
      • If you would like to update your client’s fit to incorporate the new sizes and adjustments, we recommend the following:
        • Remeasure your client and update his core measurement profile.
        • On your client’s measurement and fit page, select to Add Profile.
        • Select your Client’s fit preferences on the Sportcoat fit quiz.
        • Save the new updated Sportcoat profile created by T.A.P.E.

    DON’T MISS!

    J.Hilburn’s annual Summer Event 2025 is happening now and offers your Clients up to 40% off select styles! This Event gives you a powerful way to re-engage loyal Clients, attract new ones, and boost your earnings. With an elevated 75% Personal Volume Commission (PV-C) through May 26th, now is the time to sell!  Here are the important details:

    • Event Dates: Tuesday, May 13 – Sunday, June 8

    • Private Event Dates: May 13 – May 19 

    • Public Event Begins: May 20 

    • PV Commission Schedule:

      • 75% PV-C from May 13 – May 26

      • 50% PV-C resumes May 27 – June 8

    For full details, including SKU information and shareable images and style boards, visit the Summer Event 2025 Toolkit & FAQ page in the newsroom:

    As part of our ongoing effort to deliver the 5-star service to you, our Stylist community, we are excited to roll out some new and improved ways to help you access branded content faster, easier, and more effectively than ever before. Here’s how we’ll support your marketing efforts moving forward:

    • New Social Assets Delivered to You Directly – New social content will be sent directly to your phone via SMS text, allowing you to quickly access and share brand-approved content from your mobile device. For your convenience, new content will be posted in Stylist Central as well.
    • Access to a full content library in Dropbox – A curated selection of additional branded content will be available to download through Dropbox.
    • Faster Turnaround Times for Custom Assets – We are excited to have a new full-time designer dedicated exclusively to custom asset requests. In the coming weeks, we’ll share details about how to submit requests and collaborate with our new designer to bring your ideas to life.
    • Social Media & Marketing Center – We’re making it easier to find the assets you need. Available in the newsroom, this is your one-stop resource for branded content and custom marketing support. You can find the Social Media & Marketing Center under “Marketing” in the Newsroom menu.

     

    We look forward to collaborating with you and supporting your future marketing needs.  For any questions or assistance, please reach out to your Stylist Success Team.

    Mark your calendars for June 16th and 17th! Our latest collection of New Arrivals launches Tuesday, June 17, bringing fresh styles and fabrics to share with your Clients this summer.

    To get you ready to offer this new collection to your Clients, we will have a collection launch webinar on the 16th with Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury, where they will walk through the new styles, fabrics, and inspiration behind the collection. Details on how to join the webinar will be shared soon, so save the date!

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it, because we’re giving away some exciting prizes this month (a new iPad, a free hotel night at Conference, and a complete updated sales tools kit)! Register by May 30th to be automatically entered to win one of these exclusive prizes. If you’re already registered, you’re already in. We’ll randomly select winners from our registered Stylists throughout the month of May, so the earlier you register, the better your chance of winning! Winners must attend Conference to claim their prize, so get registered today.

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    REGISTER NOW FOR CONFERENCE 2025

    Our next Tips From the Top is scheduled for Tuesday, May 20th at 11:00 AM CST. Here’s what we have in store:

    Lisa Torba

    We are excited to share that Lisa Torba, a Platinum Circle of Excellence Stylist, will be our guest speaker for Tips from the Top on Tuesday, May 20th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on her valuable tips and strategies.

    Register for May 20th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Tanya Hartman shares which moment of the Growing Elite: Thailand & Hong Kong trip was most memorable for her and why.

    Click below to watch:

    View More Growing Elite Stylist Stories

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Learn How To Earn Growing Elite: Vietnam & Hong Kong

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Recent Events:

    Boston/Portsmouth, MA

    Upcoming Events:

    Selling

    We’ve created a handy resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/25

    Belts

    5/16/25

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Marketing

    • Tuesday, May 20 – Summer Event
    • Friday, May 23 – Warm Weather Tailoring

    Thank you for everything you do! Have a great week!

  • Weekly Update – May 9, 2025

    NEW THIS WEEK

    J.Hilburn’s annual Summer Event 2025 starts Tuesday, May 13, 2025, and will offer your Clients up to 40% off select styles! This Event gives you a powerful way to re-engage loyal Clients, attract new ones, and boost your earnings. With an elevated 75% Personal Volume Commission (PV-C) during the Private Event window, now is the time to sell!  Here are the important details:

    • Event Dates: Tuesday, May 13 – Sunday, June 8

    • Private Event Dates: May 13 – May 19 

    • Public Event Begins: May 20 

    • PV Commission Schedule:

      • 75% PV-C from May 13 – May 26

      • 50% PV-C resumes May 27 – June 8

    For full details, including SKU information and shareable images, visit the Summer Event 2025 Toolkit & FAQ page in the newsroom:

    As part of our ongoing effort to deliver the 5-star service to you, our Stylist community, we are excited to roll out some new and improved ways to help you access branded content faster, easier, and more effectively than ever before. Here’s how we’ll support your marketing efforts moving forward:

    • New Social Assets Delivered to You Directly – New social content will be sent directly to your phone via SMS text, allowing you to quickly access and share brand-approved content from your mobile device. For your convenience, new content will be posted in Stylist Central as well.
    • Access to a full content library in Dropbox – A curated selection of additional branded content will be available to download through Dropbox.
    • Faster Turnaround Times for Custom Assets – We are excited to be bringing on a full-time designer dedicated exclusively to custom asset requests. In the coming weeks, we’ll share details about how to submit requests and collaborate with our new designer to bring your ideas to life.
    • Social Media & Marketing Hub – We’re making it easier to find the assets you need. Available in the newsroom, this is your one-stop resource for branded content and custom marketing support. You can find the Social Media & Marketing Hub under “Marketing” in the Newsroom menu.

    Custom-Made Social Platform to Sunset

    As part of our review of the marketing tools and resources we provide, we have decided to sunset the Custom-Made Social Platform. While we’ve seen meaningful engagement from some Stylists with Custom-Made Social, overall usage has not reached a level that justifies the continued investment.

    • The platform will officially sunset on May 15, 2025

    • After this date, it will no longer be available to create or post content

    • Please download any saved content from your library before May 15

    We look forward to collaborating with you and supporting your future marketing needs.  For any questions or assistance, please reach out to your Stylist Success Team.

    Mark your calendars for June 16th and 17th! Our latest collection of New Arrivals launches Tuesday, June 17, bringing fresh styles and fabrics to share with your Clients this summer.

    To get you ready to offer this new collection to your Clients, we will have a collection launch webinar on the 16th with Chief Creative Officer Simon Kneen and Director of Merchandising Nicole Coury, where they will walk through the new styles, fabrics, and inspiration behind the collection. Details on how to join the webinar will be shared soon, so save the date!

    DON’T MISS!

    Please join us on Thursday, May 15th at 1:00PM CST for the next session in our new webinar series, The Culture of Textiles. 

    Brought to us by Chief Creative Director Simon Kneen, this series is led by Mariangela Rossetto—an industry expert with over 30 years of experience, including 20 years at Loro Piana. Mariangela will share the rich story behind the fabrics we work with, from the origins of wool to the beauty and craftsmanship woven into every garment.

    This journey will lead us to in-person fabric workshops with Mariangela at the Conference in July, where Simon and his team will unveil the Fall 2025 collection. 

    Register Now:

    Register for The Culture of Textiles on Thursday, May 15th at 1:00PM CST

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it, because we’re giving away some exciting prizes this month (a new iPad, a free hotel night at Conference, and a complete updated sales tools kit)! Register by May 30th to be automatically entered to win one of these exclusive prizes. If you’re already registered, you’re already in. We’ll randomly select winners from our registered Stylists throughout the month of May, so the earlier you register, the better your chance of winning! Winners must attend Conference to claim their prize, so get registered today.

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    REGISTER NOW FOR CONFERENCE 2025

    Our next Tips From the Top is scheduled for Tuesday, May 20th at 11:00 AM CST. Here’s what we have in store:

    Lisa Torba

    We are excited to share that Lisa Torba, a Platinum Circle of Excellence Stylist, will be our guest speaker for Tips from the Top on Tuesday, May 20th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on her valuable tips and strategies.

    Register for May 20th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Joy Chang shares how the Growing Elite: Thailand & Hong Kong trip inspired her personally and professionally.

    Click below to watch:

    View More Growing Elite Stylist Stories

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Learn How To Earn Growing Elite: Vietnam & Hong Kong

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

     

    Upcoming Events:

    Selling

    We’ve created a new resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/2025

    Belts

    5/16/2025

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Get ready to take your J.Hilburn business to the next level with the launch of the new, improved JESSI, your enhanced AI personal assistant, now available 24/7 directly within the Stylist App on iPad and iPhone!

    Developed in-house with cutting-edge technology and an obsessive focus on quality, this updated version of JESSI offers deep contextual understanding and up-to-date access to product availability, allowing you to instantly ask detailed questions about fabrics, get tailored product recommendations, check inventory, and access essential business information. 

    Watch the video below to discover how this powerful tool can streamline your workflow and enhance client interactions:

    Visit the JESSI newsroom page to get answers to frequently asked questions, view tutorials, and more:

    Learn More About JESSI

    Marketing

    • Monday, May 12 – Personalized Golf
    • Wednesday, May 14 -Graduation Gifting
    • Friday, May 16 – Summer Style Edit

    Thank you for everything you do! Have a great week!

  • The 2025 Summer Event: Toolkit & FAQ

    Summer Event Key Dates:

    Private Event: Tuesday, May 13 – Monday, May 19

    Public Event: Tuesday, May 20 – Sunday, June 15

    Dates for 75% CV: Tuesday, May 13 – Monday, May 26

    Dates for 50% CV: Tuesday, May 27 – Sunday, June 15

     Our Summer Event is designed to have compelling prices for Clients up to 40% off. The Private Event kicks off on Tuesday, May 13 and lasts until Monday, May 19. The Public Event launches on May 20. You can maximize your earnings during the first two weeks of the Event (from Tuesday, May 13 – Monday, May 26) when CV will be at 75%. We will shift to 50% CV on Tuesday, May 27 through Sunday, June 15. 

    Summer Event Promotional Offers:

    • Select Custom Suiting, Sportcoats, Shirts, Knits, Pants, and Outerwear up to 40% off
    • The “Three Made for Me” offer will be available in the Green Room and Stylist App to help you offer your Client even more incentive to purchase during the Summer Event. With this offer, custom Shirts, Knits, and Casual Pants are Buy 3 or More, Get $10 off each. The “Three Made for Me” offer is valid for both discounted Summer Event items and Full Price items. The “Three Made for Me” offer is only available for purchases placed through the Green Room or Stylist App and will be applied automatically at checkout to eligible items. If you do not want your Client to receive the “Three Made for Me” offer, you may remove it before checkout. This offer will not be available or promoted on JHilburn.com. 

    What to Know about the Private Event:

    1.  Private Event Dates: Tuesday, May 13th through Monday, May 19th
    2. All Sale Categories will be 75% CV on sale items.
    3. Stylist-led: No marketing emails will be sent to Clients.
    4. Reach out to your Clients via social media, text, and email during the Private Event.
    5. Event prices will be visible on JHilburn.com. Event items are merchandised in the Sale section only. 
    •  

    Download these shareable images:

    • Right Click on the image / Hold the image, then a window will open, and you will click Save Image. This will save in the folder you select or Downloads.

    What to Know about the Public Event:

    1. Public Event Starts Tuesday, May 20th
    2. CV is at 75% on sale items through May 26th. 
    3. Marketing will begin on May 20th for all Clients subscribed to email.
    4. The homepage will reflect the Summer Event
    5. CV will transition to 50% on sale items on Tuesday, May 27th. 

    Don’t Forget – Rank Advancement is based on your QV for all Rank Qualifications plus 100% of your PV-Q counts towards TV and DV 

      • PV-Q = Qualification Volume
      • PV-C = Commissionable Volume
      • TV = Team Volume 
      • DV = Downline Volume

     

    Things to remember:

    1.) Products eligible for the Summer Event

    The majority of products that will be on sale will be from Fall/Winter 2024 and older. There may be a few, but not many, Essential swatches and a few slow-selling Spring 2025 swatches on sale.

    2.) JHilburn.com:

    The Summer Event product will be merchandised online in the Sale section of .com only. 

    3.) You will need to use JHilburn.com to sell Summer Event products:

    You will have some fabric swatches for Summer Event products, but most likely not all, since there are previous season fabric swatches in this Event. This means that you will need to be familiar with JHilburn.com to sell the products that are on sale. 

    4.) Quantities:

    Event products are limited in quantity, so it is to your benefit to sell these products as soon as possible while quantities are available. Enter your orders when you take them. Don’t wait, as supply may run out.

    5.) Work Digitally

    We have seen the best success during Event periods, when Stylists work efficiently with their time and use their digital tools – Style Boards, Shirt & Knit Configurators, social media posts, texts, emails, virtual appointments, etc. 

    BEST PRACTICES, & TIPS  

    • Double check your work, measure twice!
    • Verify fit and measurements for Clients who have not ordered in over 1 year.  
    • You want to set the expectation with your Clients that some fabrics may sell out.  
    • Eliminate old profiles to minimize any mistakes. 
    • Suggest your Client send the order to you, versus checking out themselves, so you can review their order for accuracy and offer them the “Three Made for Me” offer. Clients can not take advantage of the “Three Made for Me” offer if they check out themselves on J.Hilburn.com.
    • Use the favorites section of .com to work with your Clients virtually.
    • Identify which of your Clients likes to take advantage of our “sale” events and send them a text to notify them that the Private Event has begun. 

    STRATEGIES 

    • Have an upsell item/strategy.  This is a great time to use add-on items: belts, socks, scarves, etc., to build your order value.   
    • Use a blended approach. Blending in full-priced items will increase your earnings.  Add a full-price item to the style board you suggest for them.  Give them style boards so they “buy the look”.  
    • Value proposition: Show them how to extend their wardrobe. Example:  2 pants, 2 shirts & 2 knits will mix & match to create X number of looks. 
    • If you are a New Stylist: build a list of 25 to reach out to. Think of guys who might be more price-sensitive.
    • TEXT first thing in the morning: “Hi XXX, my Private Summer Event launches today.  As one of my VIP Clients, I wanted to offer it to you first.  It runs from May 13–May 19, and is up to 40% off.  Do you want in??  Let me know ASAP so I can get you the details.” 
    • A few days later, send another text to those that haven’t responded yet:  “Hi XXX, I didn’t want you to miss out.  The Summer Event goes public on Tuesday.  Do you want in before the word is out to everyone?  I can help you via text, email, Zoom, or style boards.” 
    • Make it easy for your Clients. If you have time, put some things in your Clients’ favorites (both sale and full-price) and send them a link to their closet.

    Get the list of SKUs for the Summer Event:

    Summer Event SKU List

    Please make sure to continue checking the SKU list daily for the most up-to-date fabric availability. As the Summer Event progresses, certain fabrics will be removed from the list as they sell out. Checking the list daily ensures you always have the most current selection to present to your Clients. We also recommend that you access the Event SKUs through this link only and avoid saving a separate copy of the list. This will ensure you’re always viewing the most accurate and updated version of the list.

    Summer Event Styleboards

    Feel free to utilize the provided styleboards to share the Summer Event with your Clients. These boards provide a mix of both full-price and special-price products. The star icon indicates the items that are at a reduced price.

    Click the image to expand. 

    Previous
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    FAQ

    The event starts on Tuesday, May 13th.

    The Summer Event will end on June 15, 2025. On that date, the sale page will be removed from jhilburn.com, and the Event product will return to full price on jhilburn.com and in the Green Room.

    You should contact your Clients when the Private Summer Event starts on May 13th. The Company will send a Client marketing email announcing the Public Event on Tuesday, May 20th. However, you can take orders beginning Tuesday, May 13th.

    No. The price discount is only available on the fabric itself. It does not apply to the styling or personalization options.

    No, we are unable to hold fabric for Clients.

    Please contact the Stylist Success Team for assistance.

    Reference your PURL to see the swatch and image of the products available in that fabric.

    Use the Fabric Inventory tab in Green Room to get the most up-to-date inventory status of SKUs.

    Your Client can order ALL product online provided he has a confirmed fit profile for the category he is purchasing. Make sure to keep an eye out for Open Web Orders through Green Room in case your Client sends his shopping bag to you for review. NOTE: Clients can not take advantage of the “Three Made for Me” offer if they place an order themselves on JHilburn.com. This offer is only available for Stylist-placed orders in the Green Room or Stylist App.

    Private Sale period (May 13th – May 19th):

    All Categories PV (Personal Qualifying Volume) = 100% of the sale price
    All Sale Categories CV (Commissionable Volume) = 75% of the sale price.  

    Public Sale period (May 20th  – May 26th):

    All Categories PV (Personal Qualifying Volume) = 100% of the sale price
    All Sale Categories CV (Commissionable Volume) = 75% of the sale price.  

    Public Sale period (May 27th – June 8th):

    All Categories PV (Personal Qualifying Volume) = 100% of the sale price
    All Sale Categories CV (Commissionable Volume) = 50% of the sale price.  

    Please Note: You are paid on your CV. Your PV dictates your payout percentage on the CV. Please reference the Sales and Leadership Plan for any further questions regarding earnings.

    All sale products are available on your PURL, under the Sale category, and will not be displayed anywhere else on .com. 

    The return policy is no different on sale items from regularly priced products. We ask our Clients to provide any returns or exchanges within ninety (90) days of the product delivery. However, because we are not replenishing the sale fabrics, remakes may not be possible because the fabric may be sold out. Please contact the Stylist Success Team so they can help you find a similar fabric style for your Client if any item needs to be returned or exchanged.

    No. Event pricing is available only on purchases made during the Summer Event. There will be little or no Spring 2025 swatches in the sale. 

    No. All suits are listed with separated SKUs for jackets and trousers.