J.Hilburn Newsroom

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  • Weekly Update – May 2, 2025

    NEW THIS WEEK

    Have you registered for Conference 2025? If you haven’t, now is a great time to do it, because we’re giving away some exciting prizes this month (a new iPad, a free hotel night at Conference, and a complete updated sales tools kit)! Register by May 30th to be automatically entered to win one of these exclusive prizes. If you’re already registered, you’re already in. We’ll randomly select winners from our registered Stylists throughout the month of May, so the earlier you register, the better your chance of winning! Winners must attend Conference to claim their prize, so get registered today.

    It’s Time to Level Up Your Business

    Get ready for an unforgettable experience at J.Hilburn Conference 2025. This is your opportunity to connect with your fellow Stylists, preview the Fall Collection, and gain insider knowledge to grow your business with confidence. Whether you’re just getting started or ready to take things to the next level, Conference is where it all comes together.

    REGISTER NOW FOR CONFERENCE 2025

    April marked the exciting launch of our Personal Sales Volume Bonus (PSVB) program, and the results are in. In the first month of the program, 93 Stylists earned bonuses! Congratulations to all of our earners, and a special shoutout to the Top 10 Stylists leading the way. This is just the beginning. Let’s keep the momentum going!

    Visit the newsroom for more information about the Personal Sales Volume Bonus program:

    Learn More About the PSVB Program

    The Home Office Team hosted an All-Stylist Town Hall on Monday, April 28th. If you missed the live meeting, click below to view the recording:

    Recording: April 28th All-Stylist Town Hall

    Get ready to take your J.Hilburn business to the next level with the launch of the new, improved JESSI, your enhanced AI personal assistant, now available 24/7 directly within the Stylist App on iPad and iPhone!

    Developed in-house with cutting-edge technology and an obsessive focus on quality, this updated version of JESSI offers deep contextual understanding and up-to-date access to product availability, allowing you to instantly ask detailed questions about fabrics, get tailored product recommendations, check inventory, and access essential business information. 

    Watch the video below to discover how this powerful tool can streamline your workflow and enhance client interactions:

    Visit the JESSI newsroom page to get answers to frequently asked questions, view tutorials, and more:

    Learn More About JESSI

    DON’T MISS!

    Please join us on Thursday, May 15th at 1:00PM CST for the next session in our new webinar series, The Culture of Textiles. 

    Brought to us by Chief Creative Director Simon Kneen, this series is led by Mariangela Rossetto—an industry expert with over 30 years of experience, including 20 years at Loro Piana. Mariangela will share the rich story behind the fabrics we work with, from the origins of wool to the beauty and craftsmanship woven into every garment.

    This journey will lead us to in-person fabric workshops with Mariangela at the Conference in July, where Simon and his team will unveil the Fall 2025 collection. 

    Register Now:

    Register for The Culture of Textiles on Thursday, May 15th at 1:00PM CST

    Our next Tips From the Top is scheduled for Tuesday, May 6th at 11:00 AM CST, immediately following the All-Stylist call at 10:30 AM CST. Here’s what we have in store:

    Chris Hite

    We are excited to share that Chris Hite, a Platinum Circle of Excellence Stylist, will be our guest speaker for Tips from the Top on Tuesday, May 6th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on his valuable tips and strategies.

    Register for May 6th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Jessica Richau shares her key takeaway from the Growing Elite: Thailand & Hong Kong experience.

    Click below to watch:

    View More Growing Elite Stylist Stories

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Learn How To Earn Growing Elite: Vietnam & Hong Kong

    Stylist Meetings Coming Soon to a City Near You

    Each week, we are adding locations, so keep checking the Training & Events calendar and register to attend.  

     

    Upcoming Events:

    Selling

    We’ve created a new resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/2025

    Belts

    5/16/2025

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Great News, Stylists! The remaining denim washes are available for purchase again. Now’s the time to reach out, reconnect, and reignite those denim conversations with your clients!

    CID1-DP

    Italian Denim Hudson Dark Wash

    CID3-DP

    Italian Denim Pacific Light Wash

    JHD1-DP

    Hudson Dark Wash Stretch Denim

    JHD3-DP

    Pacific Light Wash Stretch Denim

    Now Available:

    We’re excited to announce that replenishments for the following sportcoat linings have arrived at our factory! They are available to select in the Green Room now.

    Now Unavailable:

    Due to continuing issues with production, we have decided to remove the Light Blue Stretch lining from our lining offerings. We are currently working with other suppliers to find a replacement and will update you when one becomes available. 

    Our NI156 Non-Iron Blue Grid Check shirt fabric is  available again to sell! This fabric is sure to be popular with your Clients thanks to its versatility and easy-care performance.

    NI156 Non-Iron Blue Grid Check

    Marketing

    • Monday, May 5 – Seasonless Style
    • Wednesday, May 7 -Black for Summer
    • Friday, May 9 – Formal Attire

    Thank you for everything you do! Have a great week!

  • Introducing a New, Improved JESSI to Elevate your J.Hilburn Business 

    Over the past year, several teams within J.Hilburn—especially Stylist Support, Sales, and Technology—have been evaluating how we can help you, as a Stylist, to use AI in a way that gives you an immense competitive advantage in managing your J.Hilburn business. Our goal is to equip you with AI-driven tools that streamline your workflow, enhance client service, and support sustainable business growth.

    There were many challenges to overcome, such as bringing our AI efforts in-house, developing and refining new technologies from the ground up, and making them easily available to all Stylists. We are now happy to announce a new, improved JESSI available to you in the J.Hilburn Stylist App on iPad and iPhone.  

    Click below to watch an overview of our improved JESSI:

    Our improved JESSI was made with an obsessive attention to quality that is at the heart of J.Hilburn. With a deep contextual understanding of the conversations you have with your Clients, and up-to-date access to product availability, JESSI will be your go-to personal assistant, accessible to you 24/7! Below are some example questions that you can now ask JESSI within the iPad and iPhone app. 

    What kinds of questions can JESSI answer? 

    In addition to questions about the business process, such as the remake/return policy, regular promotions, and other timeless J.Hilburn information, you can now also ask questions about products and inventory! 

    Examples of prompts and messages to send

    Following are examples of the types of questions and prompts that you can send to JESSI about product-specific questions, fabrics, and garment recommendations: 

    • “My Client really likes the NI60. Recommend other shirts that are similar.” 
    • “Recommend some sportcoats that use Loro Piana fabric.” 
    • “Recommend sportcoats in linen.” 
    • “What trousers use silk in their construction?” 
    • “Tell me about which collar options are available for button-down shirts.” 
    • “Which corozo buttons are available for sportcoats?” 
    • “What is the difference between a plaid and windowpane pattern?” 

    Below are actual conversations with JESSI  based on the example prompts above: 

    How reliable are JESSI’s product recommendations?

    When you ask about J.Hilburn products, JESSI will infer which clothing items you’re searching for and then suggest items from among the top 50 relevant results. Because JESSI operates on a proprietary, custom-made J.Hilburn workflow, JESSI’s responses are over 90% accurate on the day’s inventory. However, for low in stock items, we recommend that you contact Stylist Support to make sure that the item is still in stock before offering it to your Client.  

    How can you correct and improve JESSI’s responses?

    If you suspect that JESSI told you something inaccurate, simply respond in the chat with what you feel the correct answer should be. JESSI will now remember that information for the rest of the conversation. However, in new conversations, these corrections won’t transfer over unless they are deemed essential information for our internal quality assurance review.  

    What is out of scope for JESSI?

    While JESSI is much more advanced than the original version, it doesn’t have access to much of the information and functionality within the iPad app. It also cannot act on your behalf to run business processes for you. This functionality is presented within the iPad app. 

    JESSI also will not search the web or present third-party information that is not within its training. This is to help keep the responses relevant to your J.Hilburn business while minimizing hallucinations (falsehoods) that are sometimes propagated by AI models.  

    How will JESSI continue to improve?

    JESSI is built on top of state-of-the-art Large Language Models (LLMs) like Gemini using the Artificial Intelligence technique of Retrieval Augmented Generation (RAG). Essentially, Every time you ask a question, this technique retrieves relevant information about J.Hilburn in a way that improves the relevance of the answer to your business.

    Currently, we are looking at adding additional information to JESSI’s knowledge base, such as Newsroom articles and common tickets that Stylist Support receives. As well, there are several promising techniques to allow JESSI to act on your behalf and automate specific processes around Client communication.   While JESSI has already evolved a lot, we are planning on continuously improving it in support of helping you to grow your business and provide a 5-Star experience to your Clients. To help JESSI continue to improve, please talk to JESSI! The more you talk to JESSI, the more it will listen, learn, and become better able to support you!

    Get More Information

    JESSI Tutorials can be found in Revolution.

    To access Revolution: 

    1. Click on ‘My Team’ in the iPhone or iPad app.

    1. Click on ‘Videos’.

    3. Click on ‘Stylist App Tutorials/Quick Tips’. 

    Have questions about JESSI?
    Book a one-on-one Zoom call to get personalized support and answers to all your questions:

    Book 1:1 Zoom Call for JESSI Support

  • 2025 On-Demand Videos

    The J.Hilburn Home Office Team is pleased to host a variety of training calls on Zoom throughout the year.  Links to the recordings of these Zoom meetings will be posted here so you can watch them at your convenience.

  • Growing Elite: Stylist Stories

    Our Growing Elite trips are once-in-a-lifetime experiences! Want to know more about these amazing trips? Watch the videos below from Stylists who earned their spot on our most recent Growing Elite trip to Thailand and Hong Kong.

    What is one lesson or takeaway from this Growing Elite trip that will stay with you forever?

    What difference has earning this trip made in your motivation and goal-setting for the future?

    If you could sum up the Thailand and Hong Kong experience in three words, what would they be and why?

    How did earning the Growing Elite trip impact your business long-term?

    What would you say to a Stylist who is on the fence about pushing for the next Growing Elite: Vietnam and Hong Kong Trip?

    What surprised you most about the Growing Elite trip, and why?

    How did visiting the factory (TGT) deepen your appreciation for the craftsmanship behind our products?

    What was the most memorable moment of the trip, and how did it impact your perspective on J.Hilburn?

    How did experiencing Thailand and Hong Kong with fellow Stylists inspire you personally and professionally?

  • Weekly Update – April 25, 2025

    NEW THIS WEEK

    Great News, Stylists! The remaining denim washes are available for purchase again. Now’s the time to reach out, reconnect, and reignite those denim conversations with your clients!

    CID1-DP

    Italian Denim Hudson Dark Wash

    CID3-DP

    Italian Denim Pacific Light Wash

    JHD1-DP

    Hudson Dark Wash Stretch Denim

    JHD3-DP

    Pacific Light Wash Stretch Denim

    Now Available:

    We’re excited to announce that replenishments for the following sportcoat linings have arrived at our factory! They are available to select in the Green Room now.

    Now Unavailable:

    Due to continuing issues with production, we have decided to remove the Light Blue Stretch lining from our lining offerings. We are currently working with other suppliers to find a replacement and will update you when one becomes available. 

    Our NI156 Non-Iron Blue Grid Check shirt fabric is  available again to sell! This fabric is sure to be popular with your Clients thanks to its versatility and easy-care performance.

    NI156 Non-Iron Blue Grid Check

    SLS Attendees,

    With just over two months left to earn one of the 22 exclusive spots on our unforgettable Sonoma trip this September, it’s time for a leaderboard update!

    These stylists are currently leading the way (as of 4/23/2025), but the race is far from over! There’s still plenty of time to climb the ranks and claim your spot.

    Here’s how the trip spots break down:

    4 Stylists will earn on Top Sales Volume Growth (2 Studio & 2 Standard):

    4 Stylists will earn on Top New Client Acquisition (Top 4 from either plan):

    12 Stylists will earn on Personal Volume Growth (6 Studio & 6 Standard):

    2 Stylists will earn on New Exclusive Product Incentive Sales (Top 2 from either plan):

    Keep your eyes on the prize, and let’s make Sonoma your September destination! 🍷🌿

    DON’T MISS!

    While no new tariffs have been imposed since our April 9 update, the company continued to absorb the 10% tariff applied to all our products leaving the exporting country from April 5 through April 22. Additionally, the company absorbed increased costs from our suppliers, including freight, packaging, and materials.

    Pricing Structure Changes and Effective Date

    In this context, we introduced a new product pricing structure effective Tuesday, April 22, at 12:01 a.m CST.  The new pricing structure follows the principles outlined in our initial communication on April 7. We evaluated our current pricing against key competitors, analyzed our sales in detail, and allocated the necessary increases to protect our more price-sensitive garments with smaller percentage hikes while applying slightly higher increases to items that comfortably remain within market value. We did not implement a flat percentage increase across all garments and tiers.

    Please visit the Newsroom for full details on pricing changes for all categories and FAQs:

    Visit the Newsroom FAQ Page

    Our next Tips From the Top is scheduled for Tuesday, May 6th at 11:00 AM CST, immediately following the All-Stylist call at 10:30 AM CST. Here’s what we have in store:

    Chris Hite

    We are excited to share that Chris Hite, a Platinum Circle of Excellence Stylist, will be our guest speaker for Tips from the Top on Tuesday, May 6th! 

    This is an incredible opportunity to learn from one of our top Stylists! Don’t miss out on his valuable tips and strategies.

    Register for May 6th TIPS FROM THE TOP
    Get Previous TIPS FROM THE TOP Recordings

    Our Growing Elite trips provide the Stylists who earn them with unforgettable moments and memories that last a lifetime! We are excited to share these Stylists’ favorite moments and highlights here in the Weekly Update. This week, Stylist Tanya Hartman shares how the Growing Elite experience impacted her motivation and goal-setting for the future.

    Click below to watch:

    View More Growing Elite Stylist Stories

    Want to be a part of next year’s Growing Elite trip to Vietnam and Hong Kong? Click below to learn how to earn your spot:

    Learn How To Earn Growing Elite: Vietnam & Hong Kong

    Stylist Meetings Coming Soon to a City Near You

    Each week, our Regional Sales Directors Deb Scanlan and Kelly Braaten are adding locations, so keep checking the Training & Events calendar and register to attend.  

    Recent Events:

    Dallas, TX

     

    Upcoming Events:

    Selling

    We’ve created a new resource to help you be better prepared for upcoming appointments – a handy one-page document where you will find details on fabrics, linings, and buttons that are currently unavailable and status updates for replenishment. Please be sure to check the status of items on this list before offering them to your Clients. Click the link below to view the document:

    View the Appointment Prep 1-Pager Document

    Father’s Day is around the corner, and now’s the time to help your Clients find the perfect custom-made gift. Use the chart below to stay on track with ordering deadlines and ensure on-time delivery!

    Father’s Day Cut-Offs 2025

    Product Category

    Cutoff

    Suits and Outerwear

    5/16/2025

    Belts

    5/16/2025

    Shirts, Knits,  Casual Pants

    5/27/2025

    RTW Items

    6/5/2025

    Denim: 

    At this time, we are unable to guarantee delivery dates for denim orders. For the most accurate estimated delivery times, please refer to the Estimated Delivery Dates table in the Green Room.

    Stylists, it’s time to act now! These products are proving to be very popular and are selling fast.  Get these in front of your Clients today before it’s too late.

    Check the list below and reach out to your Clients today to help them secure these must-have selections.

    Click images to enlarge.

    Previous
    Next

    Marketing

    • Monday, April 28 – Crisp. Cool. Custom. (Linen)
    • Wednesday, April 30 – Pants with Personality
    • Friday, May 2 – Golden Summer

    Thank you for everything you do! Have a great week!