Gift Cards are a great way for your Clients’ family to give him the gift of style or for your Client to refer you to a New Client.
Learn answers to the top questions about gift cards.
What type of Gift Cards do we offer?
Physical Gift Card
A tangible gift card that ship within 3-5 business days that comes packaged an elegant black gift card holder with a personalized message from the purchaser.
Electronic Gift Card
Also known as an E-Gift Card, the E-Gift Card is delivered electronically via e-mail to the recipient on the designated day of the purchaser’s choosing with a unique Gift Card code and a personalized message.
Is shipping free on Physical Gift Cards?
Standard UPS delivery is complimentary on all Physical Gift Card orders.
How much can be loaded onto a Gift Card?
Green Room
You can enter any whole dollar amount between $100-$5,000 for Physical Gift Cards and any whole dollar amount between $10-$5,000 for E-Gift Cards.
We require this minimum value for Physical Gift Cards in order to offer complimentary shipping on them.
Your PURL/jhilburn.com
The purchaser must choose one of following values via .Com for either the Physical or E-Gift Card:
$100 | $125 | $150| $175 | $200 | $250| $500 | $750 | $1,000 | $1,500
We only offer these values to deter malicious software or bots from entering in fraudulent values and ensure you only get verified purchases.
How can I or my Client purchase a Gift Card?
Green Room
If the Client is purchasing a Gift Card for someone else:
Go to the Client’s Profile»Create Order»Gift Cards»Choose either Physical Gift Card or E-Gift Card from the drop-down and enter the relevant information.
If a significant other is purchasing the Gift Card for your Client, create a New Client Profile for the significant other so the Gift Card will remain a surprise.
Your PURL/jhilburn.com
Your Clients can navigate to the Gift Card section of your website from the header by simply clicking on “Gift Cards”. Or you can send your Clients or their significant other a link directly to this page:
FirstNameLastName.jhilburn.com/cardbuilder
They should fill out the form as instructed depending on their selection of Physical or E-Gift Card.
What’s the difference between Recipient and Sender?
Physical Gift Card
E-Gift Card
How can I or my Client check the balance of a Gift Card?
Navigate to the Gift Card section of your PURL from the header by simply clicking on “Gift Cards”. Or you can send your Clients a link directly to this page:
FirstNameLastName.jhilburn.com/cardbuilder
Scroll down to the section “Check Your Gift Card Balance.” Enter the 8-digit gift card code on the back of the Physical Gift Card (will need to scratch off the code) or the unique gift card code from the E-Gift Card email.
How does the Referral Program work with Gift Card purchases?
Gift Card purchases do not count towards a Referral Credit as a New Client’s First Purchase.
To receive a Referral Credit, Gift Cards should be purchased under the Existing Client’s Profile (the Sender), and then the Sender will then give the Gift Card to the New Client (the Recipient) to use towards their first purchase which acts as a form of tender. Remember to input the New Client as a Referral under the existing Client’s Profile prior to the New Client’s first purchase. This is the only way the Existing Client (the Sender) and the New Client (the Recipient) will receive Referral Credits. What is the Referral Program?
For quick overview about scenarios like this, view this 3-minute video.
Or read below for more details.
-Scenario 1-
Your friend Suzie decides she wants her husband Tom to be your New Client and wants to purchase a Gift Card valuing $500 for him for Christmas. You set Suzie up as a New Client Profile so she can purchase the Gift Card for her husband Tom. You set up an appointment with Tom after Christmas.
At the appointment, you go to Suzie’s profile and input Tom as a Referral. And then you set Tom up as a New Client Profile. He buys a shirt and sportcoat valuing $500 using the $500 Gift Card the wife Suzie gifted him because it is a form of tender.
Tom will get the $50 discount off his first purchase because he spent $500 per the Refer a Friend terms and conditions. After 30 days, Suzie will receive $50 in her Profile as an account credit she can use for Tom or something for herself.
This would be the same scenario if the husband was an Existing Client.
-Scenario 2-
Client Ralph wants to buy his 2 employees (Steve and David) Gift Cards as an End of Year “thank you” for their hard work. He’s also hoping to get a Referral Credit since these will be New Clients for you. You enter each employee as a Referral under Client Ralph.
You want to go ahead and capture these employees’ information up front so you input them each as 2 New Client Profiles; one for Steve and one for David. Then, Client Ralph purchases a separate Gift Card worth $100 underneath each of these New Client Profiles for their End of Year “thank you.”
New Client Steve schedules an appointment with you. At the appointment, you pull up Steve’s New Client Profile, and he buys a shirt valuing $125 and uses the $100 Gift Card to help pay for it.
In this scenario, Client Ralph WILL NOT get a $20 referral credit and New Client Steve will not get $20 off his first purchase. Why? Because the shirt purchased under Steve’s Client Profile is technically his “second” purchase; since Client Ralph purchased the Gift Card under Steve’s Profile resulting in Steve’s technical “first” purchase. Gift Card purchases do not count towards a Referral Program qualifying first purchase.
To ensure Client Ralph and his employees get Referral Credits, make sure you are purchasing the Gift Cards under Client Ralph’s Profile. You can still create the New Profiles for Steve and David – but you should not input an order in for either gentleman until they have their appointment and redeem their Gift Card with you in person.
How does the Board Program work with Gift Card purchase?
Gift Card purchases do not count towards qualifying spend of the Board Program because it is not merchandise.
However, when the Recipient of the Gift Card redeems and is part of the Board Program, this will go towards the Recipient’s Board Program qualifying spend because it’s a form of tender for a merchandise purchase.
Are there any Terms or Conditions?
- Physical and E-Gift Cards are non-refundable and cannot be redeemed for cash.
- Physical and E-Gift Card purchases do not count toward promotional incentives.
- Account Credits cannot be used to purchase Physical or E-Gift Cards.
- Gift Cards cannot be replaced if lost or stolen.
Are there any images to support Gift Cards?
Click the image you wish to download.
